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Kemper Insurance

4.1ยท 11 reviews
Average ratingGreat
4.1/ 5

Based on 11 reviews

536%
436%
327%
20%
10%
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Questions about Kemper Insurance

Based on 11 reviews, listing data and website checks ยท updated yesterday

What is Kemper Insurance?

Kemper Insurance is a business that provides auto, home, commercial auto, motorcycle, business, life, and special events insurance. They represent companies like Erie Insurance, Travelers, Northern Neck, National General, Main Street America, Progressive, Geico, Augusta Mutual, and Foremost. Their team of professionals helps customers find coverage at prices they can afford.

Where are the offices located and how can I find an agent?

The company operates out of three specific locations: the Front Royal Office at 310 N Commerce Ave, the Manassas Office at 7516 A Diplomat Dr, and the Warrior Insurance- Stephens City Office at 640 Warrior Dr Ste 107. Each office has its own dedicated phone number and local agents to assist customers.

How do I request a quote or start the process?

To get started, customers can call the Front Royal office at 540-635-1288 or the Manassas office at 703-368-1344. Alternatively, they can request a quote online, but the website notes that business insurance quotes require submission to the company and may take a few business days to receive.

What do the reviews say about pricing and coverage?

Some reviewers say the rates are competitive and the coverage is comprehensive, while others complain that the rates are quite high compared to other companies. The rating split shows a Trustburn score of 4.1 out of 5 from 11 reviews, with a mix of 5-star praise for efficiency and 3-star complaints about confusion and high costs.

What are the common themes in customer feedback regarding claims?

Customers frequently praise the claims process when it works well, with several noting it is smooth, quick, and hassle-free. However, some reviewers describe the claims process as a nightmare, confusing, and time-consuming, requiring multiple calls and emails to get a response.

What types of insurance products do they offer?

The business offers a variety of products including homeowners, renters, car, commercial auto, motorcycle, business, life, and special events insurance. They also provide business insurance quotes that must be submitted to the company for processing.

What are the office hours and how do I reach them?

The Front Royal office is open Monday through Friday from 9am to 5pm, and the Manassas office follows the same schedule. Customers can visit these locations during these hours or contact the offices via their listed phone numbers.

Are there specific claims-related issues mentioned by users?

Some users on Reddit mention a specific issue with the RSVP clause, noting that in-network body shops cover 100% while out-of-network is 80/20. Others reported a whole week delay before their car could even be inspected after a hit and run incident.

What questions have customers asked about adding drivers or vehicles?

One Reddit user asked about adding an 18-year-old daughter and a used car to an existing policy, questioning why they would be charged for the full amount of 1350 when the policy only had one month left.

What problems have been reported regarding personal property limits?

There are concerns about limit issues for personal property, where a claim involving a church resulted in damages exceeding the maximum limit, causing an issue with the adjuster.

How do they handle personal information and quotes?

The website states that to protect privacy, they will not request social security numbers or Tax ID numbers through the internet. Instead, an agent will call to gather what is necessary to complete an accurate quote.

What are the specific addresses for the Manassas and Stephens City offices?

The Manassas office is located at 7516 A Diplomat Dr, Manassas, VA 20109, and the Stephens City office is at 640 Warrior Dr Ste 107, Stephens City, VA 22655. These locations serve different areas and have distinct contact methods.

What are the specific addresses for the Front Royal and Manassas offices?

The Front Royal office is located at 310 N. Commerce Ave, Front Royal, VA 22630, and the Manassas office is at 7516 A Diplomat Dr, Manassas, VA 20109. These addresses are confirmed in the business profile and website footer.

How long does it take to get a quote for different types of insurance?

The website mentions that auto and home quotes can be completed quickly, but business insurance quotes have to be submitted to the company and can take a few business days to receive a response.

What is the official website of Kemper Insurance?

The official website of Kemper Insurance is skylineagency.net.

AI-generated from reviews on this page. Verify anything important with the company directly.

Karen Kastner
Reviews 1

I recently had to file a claim with Kemper Insurance and it was a nightmare. The process was very confusing and time-consuming. It took multiple calls and emails to get a response and even then, the resolution was unsatisfactory. I would not recommend Kemper Insurance based on my experience.

Nathan Beckey
Reviews 1

๐Ÿ‘ I've been a customer of Kemper Insurance for several years now and I'm very satisfied with their services. The rates are competitive and the coverage is comprehensive. The claims process is quick and hassle-free. I have had to file a claim once and it was handled efficiently. Overall, I would definitely recommend them.

Caroline Bouldin
Reviews 1

๐Ÿ‘ I have been a customer of Kemper Insurance for a while now and I am very satisfied with their service. The rates are competitive and the coverage is excellent. Their website is user-friendly and the claims process is efficient. I highly recommend them for all your insurance needs.

Marcel Sm Lead
Reviews 1

My experience with Kemper Insurance has been disappointing. Their policies are limited and the rates are quite high compared to other companies. I had to wait on hold for a long time to speak with a customer service representative. Definitely not what I expected.

Jordan Harvey
Reviews 1

I recently switched my insurance to a different provider and I couldn't be happier. The rates are much better compared to Kemper Insurance. The new company's customer service is great and they have better coverage options. I would recommend exploring other options before choosing Kemper.

Rachel Shulruf
Reviews 1

I've been a customer of Kemper Insurance for a few years now and I have been impressed with their service. Their rates are reasonable and the coverage is comprehensive. The claims process is easy and their customer service is always helpful. I would highly recommend them to others.

Ewa Mlaczek
Reviews 1

I switched to Kemper Insurance a few years ago and it was the best decision I made. The rates are affordable and the coverage is comprehensive. Their customer service is top-notch and they are always there to assist with any queries. I highly recommend them for all your insurance needs.

Robert Steigler
Reviews 1

๐Ÿ‘ I have been a customer of Kemper Insurance for a while now and I can say that they have provided excellent service. The rates are competitive and the coverage is comprehensive. I have had to file a claim once and it was handled efficiently. Overall, I am very satisfied with their service.

Vince Gallagher
Reviews 1

Kemper Insurance is an average insurance company. Their policies are decent, but nothing extraordinary. I have had a policy with them for a few years and haven't had any major issues. The customer service is okay, but sometimes it takes a while to get a response. Overall, I would say they are just average.

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About Kemper Insurance

Address
310 N Commerce Ave