Questions about Signs Delivered LTD
What is Signs Delivered LTD?
Signs Delivered LTD, trading as Signs DIY, supplies magnetic and vinyl signage for vans and cars with custom sizing and design services. They offer magnetic van signs, magnetic car signs, and vinyl van signs, along with delivery options. The company is located at Unit 20, Business Centre West, Letchworth Garden City, Hertfordshire, SG6 2HB, and can be reached by phone at +44 2080 505197 or email at contact@signsdiy.co.uk.
What are the starting prices for their magnetic and vinyl signage products?
Magnetic van signs start from £230, magnetic car signs start from £55.99, and vinyl van signs start from £210. All prices shown are inclusive of VAT. The company also notes that vehicle wrap options can cost between £1,700 and £3,500+, while their magnetic signs are significantly cheaper.
How does the design and approval process work from order to delivery?
After placing an order, customers upload their logo and van details, and a proof is designed by hand within two working days. Customers can request as many tweaks as needed until they are 100% happy. Once approved, the sign goes into production, is quality checked, packaged, and sent out with a fast turnaround.
What is the refund and cancellation policy for custom orders?
The company does not accept returns or exchanges because products are custom made to order. Customers may cancel their order within 24 hours of placing it, provided that design or production work has not yet started. After this point, cancellations may not be possible due to the bespoke nature of the items.
Which vehicle makes and models are supported for custom van signs?
The company supports a wide range of vehicle makes including Citroen, Fiat, Ford, Kia, MAN, Maxus, Mercedes, Nissan, Peugeot, Renault, Toyota, Vauxhall, and Volkswagen. They also accommodate all models and years, allowing customers to see how the signage will look on their specific vehicle before ordering.
What specific features do magnetic signs offer compared to vinyl signs?
Magnetic signs can be applied and removed in seconds, and they can be peeled off and re-used. In contrast, vinyl van signs are presented as a separate product option starting from £210. Both options are designed to never fall off and are custom cut to fit the specific van.
What is the company's love-it guarantee regarding design accuracy?
The company promises to send a proof before printing and will change the design until the customer is happy. They will not print until the customer is 100% satisfied, ensuring the final product matches the approved design exactly.
What are the key benefits of using magnetic signs versus a full vehicle wrap?
Magnetic signs cost from £230 compared to a total wrap cost of £1,700 to £3,500+. Professional design and printing are included for free with magnetic signs, whereas vehicle wraps often require an additional £100+ for design. Fitting is also self-applied in seconds for magnetic signs.
What are the limitations or conditions for requesting a replacement or refund?
If a sign has been cut, trimmed, or otherwise altered after delivery, the company may be unable to assist with a replacement or refund. This is because they cannot confirm whether the issue was with the sign itself once it has been modified by the customer.
What is the expected colour accuracy and dimensional tolerance for the printed products?
Different monitors and screens display colours differently, so the company cannot guarantee that a computer's display accurately reflects the final product colour. Final dimensions and layout may vary by small amounts, meaning the physical product may differ slightly from the images shown on the website.
What is the physical address and opening hours for the workshop?
The workshop is located at 13 Lacre Way, Letchworth Garden City, SG6 1NR, and is open from 9am to 5pm Monday through Friday. Customers are invited to pull up, come in, and see what the team does during these hours.
How do customers provide feedback or report damages upon receipt?
If a customer thinks there is something wrong with the product they received, they should contact the company at contact@signsDIY.co.uk. The company notes that any signs that have been cut, trimmed, or altered after delivery may not be eligible for assistance.
What are the common themes in customer feedback regarding the design process?
Some reviewers praise the design team, with one verified customer stating, 'Wow, the design was nothing but PERFECT for us, your design team are FAB.' The process allows for multiple tweaks to ensure the final output is spot on before printing.
What specific terms are used to describe the speed of the design turnaround?
The company states that custom design is ready in 2 working days or less. The proof is designed by hand and sent straight to the customer's inbox for review, ensuring a quick and efficient workflow from order to on-the-road.
What is the official website of Signs Delivered LTD?
The official website of Signs Delivered LTD is signsdiy.co.uk.
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Signs Delivered LTD supplies magnetic and vinyl signage for vans and cars, with custom sizing and design services. The company offers magnetic van signs, magnetic car signs, and vinyl van signs, along with delivery options.
- Website
- signsdiy.co.uk