Questions about Seventh Heaven Fiji
What is Seventh Heaven Fiji?
Seventh Heaven Fiji is a floating day club located in the Mamanuca Island Group, reachable by boat from Port Denarau. It offers food and drinks from an onboard bar and restaurant, including wood-fired pizzas, along with amenities like lounging spaces, freshwater showers, and clean facilities. Guests can swim, snorkel, kayak, and take a cliff jump into the ocean from the pontoon, with designated 'chill out' and 'party' days. The business also hosts private events including company functions, birthdays, and parties, and provides island resort transfers and private boat services.
How do I get to Seventh Heaven and what are the check-in requirements?
To reach the venue, guests take a short, comfortable boat ride from Port Denarau, which is a 45-minute transit on the Seventh Heaven ferry. Upon arrival, visitors can check in at the Seventh Heaven kiosk (# 5) and are advised to arrive at least 30 minutes prior to departure. The business does not offer refunds for missed bookings or late arrivals, so punctuality is key to securing a spot on the pontoon.
What specific food, drink, and activity options are available on board?
The venue features a comprehensive food menu that includes authentic wood-fired pizzas, as well as an international bar serving ice-cold drinks. For those interested in water activities, snorkels are available on hire for $15.00 per day, and kayaks can be hired free of charge for 30 minutes. Additionally, guests can enjoy a massage or relax on loungers while soaking up the sun with a refreshing beverage in hand.
What are the landing fees for guests arriving from different locations?
The business accepts bookings from the outer islands and boaties, though landing fees apply depending on the method of arrival. Outer Island Resort boat guests are charged a FJ$50 per person landing fee, while those arriving from the mainland via a commercial operator pay FJ$100.00 per person. Guests arriving on their own private boat are charged FJ$50.00 per person, provided the boat has 10 guests or less.
How does the payment system work and what fees apply?
Seventh Heaven operates as a cashless venue and only accepts credit cards such as Visa, Mastercard, Amex, and Eftpos. When paying by card, the business charges a 3.2% credit card fee for all food, beverage, and gear hire transactions. Guests can set up a tab or pay as they go at the cashless bar for additional costs.
What happens if the weather is bad and the trip is cancelled?
If the weather is bad and the day must be cancelled, guests will receive a full refund. Despite this, the business notes that Fiji generally has some of the best weather in the world, making cancellations relatively rare. The refund policy ensures that visitors are not charged if their floating day club experience is disrupted by inclement conditions.
What facilities and amenities are provided for guest comfort?
The venue is equipped with multiple male and female restrooms, a fresh-water shower, massage rooms, and a gift shop to ensure guest comfort. There are plenty of seats and loungers both upstairs and downstairs within the nearly 600m2 of luxury leisure space at sea. These facilities are designed to make the experience feel like paradise on earth.
What private event packages are available for groups?
For those looking to mark a special occasion, the business offers dedicated packages for company functions, birthdays, and parties. Guests can enquire about these private events to create an unforgettable experience tailored to their group. The venue also provides island resort transfers and private boat services to accommodate larger groups or specific logistical needs.
What digital content and promotional activities does the business offer?
The business's website mentions a Summer Photo Challenge, encouraging guests to share their experiences online. They also provide a blog section with guides on how to get from the Coral Coast to Port Denarau and tips on the best time of year to visit Fiji. These resources help visitors plan their trip and understand the logistics of reaching the Mamanuca Island Group.
How can visitors ensure they secure a booking and avoid disappointment?
A common doubt for visitors is how to navigate the booking process, especially for private functions or specific days when the venue might be closed. The business advises that bookings are essential prior to coming on board to avoid disappointment and recommends contacting local activities centres for assistance. Emailing [email protected] or calling +679 675 1161 is the recommended way to secure a spot.
Are there any educational or environmental activities available?
The venue offers a guided coral planting tour as part of its activities, allowing guests to help replant coral reefs. This adds an educational and environmental component to the day trip, appealing to nature lovers. Guests are advised to enquire about the schedule of these tours before booking to ensure they do not miss out on this unique experience.
How are landing fees structured for different types of boat arrivals?
For those arriving from the outer islands or on private boats, the business has specific policies regarding landing fees and guest limits. Private boat landing fees are only applicable for personally owned boats with 10 guests or less; anything larger is deemed commercial. This distinction helps clarify costs for different types of visitors arriving at the pontoon.
How can I contact Seventh Heaven Fiji?
You can reach Seventh Heaven Fiji by phone at 679 6751161.
What is the official website of Seventh Heaven Fiji?
The official website of Seventh Heaven Fiji is seventhheavenfiji.com.
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Seventh Heaven Fiji operates a floating day club located in the Mamanuca Island Group, reachable by boat from Port Denarau. The venue offers food and drinks from an onboard bar and restaurant, including wood-fired pizzas, as well as amenities such as lounging spaces, freshwater showers, and clean facilities. Guests can swim, snorkel, kayak, and take a cliff jump into the ocean from the pontoon, with designated "chill out" and "party" days. The business also hosts private events including company functions, birthdays, and parties, and provides island resort transfers and private boat services.
- Website
- seventhheavenfiji.com
- Phone
- 679 6751161
- Categories
- Hospitality, Leisure, travel & tourism