Based on 11 reviews
Sescom is a European retail facility management partner that manages technical, IT, and operational services for over 17,000 facilities across 10+ EU countries. They specialize in AC & Ventilation, Refrigeration, Heating, Electrical & General Construction, and IT & POS Services. The company operates through a network of regional entities including HQ in Gdaลsk and offices in Scotland, London, and the Benelux region.
The company offers a single contract model for entire European estates, allowing clients to manage all stores under unified standards and consistent quality. They provide local execution teams who understand specific market regulations and business practices while maintaining centralized coordination for the whole network.
Sescom provides specialized services for various retail sectors including Grocery & Convenience, Fashion & Beauty, Fuel, Banking & Finance, and Distribution Centers & Logistics. Each industry has unique operational challenges like cold-chain requirements or 24/7 safety compliance that their teams address with tailored solutions.
Their service offerings include preventive maintenance and emergency repairs for heating, cooling, ventilation, and air quality systems. They also handle Catยฎ Forklift import and service, store fit-outs, and IT/POS support to ensure sales systems remain operational during peak times.
The company emphasizes rapid response capabilities designed to protect sales continuity and prevent downtime in high-traffic retail environments. Their approach combines technical maintenance with daily operational support to keep stores running smoothly during cold seasons and seasonal peaks.
Sescom has been operating for 18 years with a focus on pure retail facility management. They report a group turnover of โฌ94 million and have completed over 150,000 service events in 2025, demonstrating their scale and experience in the sector.
The business maintains offices in Poland, Scotland, UK, Netherlands, Germany, and Spain, with regional coordination in Dusseldorf and Alicante. Their headquarters in Gdaลsk serves as the central hub for managing operations across multiple countries.
Clients can request a free, 30-minute discovery call with a retail FM expert to discuss operational challenges. This consultation is described as having no obligations or strings attached, focusing purely on conversation to tailor solutions to the client's network.
The Trustburn rating for Sescom is 3.9 out of 5 stars based on 11 reviews. The most recent feedback dates back to November 2023, with the majority of comments being positive regarding product quality and customer service.
Multiple reviewers consistently praise the exceptional quality of products and top-notch customer service. Common themes include high reliability, helpful support staff, and reasonable pricing, with many customers noting they have been loyal for years.
The company is backed by Enterprise Investors, a leading Central and Eastern European private equity fund. This financial backing supports their ability to maintain enterprise-level stability and average client relationships lasting over 7 years.
Sescom combines technical maintenance, IT & POS services, and project execution into one coordinated operating model. They act as a single accountable partner, integrating local execution with standardized processes to ensure consistent service quality across borders.
You can reach Sescom by phone at 48587612960 or by e-mail at info@sescom.eu.
The official website of Sescom is sescom.eu.
Sescom has official profiles on Facebook.
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I've been a loyal customer of Sescom for years, and I can't say enough good things about them. The quality of their products is exceptional, and their customer service is top-notch. I highly recommend Sescom to anyone looking for reliable technology solutions.
I recently bought some products from Sescom and I must say I am impressed. The quality is excellent and the prices are reasonable. Their customer service is also very helpful. Highly recommended!
I have been a customer of Sescom for many years now and I am extremely satisfied with their services. The quality of their products is outstanding and their customer service is top-notch. I highly recommend Sescom to anyone looking for a reliable and trustworthy company.
I have to say, Sescom has been a lifesaver for me. Their products are great and their customer service is always there to help. The quality is excellent and the prices are reasonable. Highly recommend!
๐ I've been buying from Sescom for a while now and I have to say they have never disappointed me. Their products are of excellent quality and their customer service is always helpful and friendly. I definitely recommend them!
๐ I've been a customer of Sescom for a while now and I have to say they are great. The quality of their products is top-notch, and their customer service is always helpful and friendly. I highly recommend Sescom!
I've been a loyal customer of Sescom for years, and I have always had a positive experience with them. The quality of their products is consistently high, and their customer service is exceptional. I highly recommend Sescom to anyone in need of reliable technology solutions.
Recently bought some products from here, and I must say I'm impressed. The quality is great and the prices are reasonable. The customer service was also very helpful. I will definitely shop here again!
I have been purchasing products from Sescom for a while now and I am really happy with their quality and service. The products are great and the customer service is always there to help. Highly recommend!
I recently purchased some items from sescom.eu and I must say I'm very satisfied. The quality is great, and their customer service is exceptional. I would definitely recommend Sescom to anyone in need of reliable technology solutions.
I recently purchased some products from sescom.eu and I must say I am very impressed. The quality of the products is great, and the prices are reasonable. The customer service was also excellent. I would definitely recommend shopping at Sescom!
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Sescom redefines the role of Facility Management in the Retail Chain Store market. We currently deliver our solutions to over 34 000 chain facilities in Europe.
Sescom sees how Facility Management is evolving to support chain stores to an increasingly greater extent. It is now not only about ensuring operational effectiveness but also helping to differentiate brands and supporting business development. We combine safety, wide-scale operations and high quality-standards with custom-made projects and creative solutions.