Questions about Security Doors Direct
What is Security Doors Direct?
Security Doors Direct is a trading name for Security Care Ltd, a family-run business established in 1995 by Christopher Jenvey that supplies and installs physical security equipment including steel doors, security grilles, and shutters. They operate from a unit in Bromsgrove, Worcestershire, and serve customers nationwide with a focus on UK-manufactured products. The company provides a full supply and fit service, handling everything from design and manufacture to installation for properties requiring high-level security.
How does Security Doors Direct differentiate itself from competitors?
The business distinguishes itself by offering only UK-manufactured products to ensure a speedy service backed by high-level technical support, contrasting with cheap imported doors flooding the market. They are a family-run operation now led by Andy and Peter after founder Christopher Jenvey stepped back, maintaining a small team of experts for bespoke solutions. Their approach emphasizes building, supplying, and fitting custom security door solutions rather than just marketing.
How can a customer begin the ordering process?
Customers can start the ordering process by calling 0121 468 2063 or emailing sales@securitydoorsdirect.co.uk to arrange a free measurement visit. Once measurements are taken, the company can process and manufacture custom doors within 10 to 15 days, though high-priority services are available for faster turnarounds. They also offer a detailed quotation service where they can respond to emailed or faxed requirements within a few hours.
What warranty and support terms apply to their products?
The company offers a minimum 1-year warranty on all security doors, with the option to add up to a 10-year anti-corrosion guarantee. If repairs or changes are needed outside the warranty period, they will review the situation and provide an estimate for work to keep the door in top condition. They also provide helpful measuring advice videos for those who prefer to measure their doors themselves before sending exact dimensions.
What are the delivery and installation options?
Security Doors Direct offers a nationwide fitting service where experienced specialists can supply and fit doors for various applications including entry, fire exit, and communal doors. They can process orders on a high-priority basis to ensure bespoke security doors arrive as soon as possible if a faster turnaround time is required. The team is available to discuss specific requirements and arrange free measurement visits to finalize the project.
Where is the business located and what are its operating hours?
The business is located at Unit 3 Mercia Court, Smiths Way, Saxon Business Park, Stoke Prior, Bromsgrove, Worcestershire B60 4GA, and operates Monday through Friday from 9 am to 5 pm. They can be reached via the business phone number 0121 468 2063 or the email address sales@securitydoorsdirect.co.uk during these opening hours. Their physical address places them in the Midlands region of the UK.
What specific types of doors and features are available?
Their product range includes fire-rated doors compliant with fire door regulations, heavy-duty steel doors with a 10-year paint system, and glazed doors ideal for traffic visibility in shops, hospitals, and offices. They also supply louvre doors for ventilation in bin stores and boiler rooms, as well as specialist anti-theft and anti-corrosion wood-effect doors. All products are tailored to specific requirements and can be made to measure.
What security certifications do their products hold?
Many of their doors are Secured by Design certified, a police-led initiative aimed at reducing burglary and crime by combining physical security with surveillance. These doors often feature concealed electromagnetic locks with access control systems to restrict building access and conform to Secured by Design guidelines. The certification is estimated to reduce the risk of crime by as much as 75%.
How long has the business been in operation?
The company has been operating for well over 20 years since its establishment in 1995, initially starting as a supplier and installer of security grilles before expanding into a wide portfolio. They now supply and install nationwide, having developed from a local operation into a leading provider of steel doors, communal doors, and roller shutters. The business continues to be run by a small team of experts.
What current promotions and service guarantees are offered?
The website states that free delivery on all security doors is available until 31 December 2026, subject to specific terms. They also offer a guaranteed response within 24 hours for enquiries and provide a comprehensive supply-and-install service for premium security doors and grilles. Customers can browse their range online or discuss requirements directly with the team.
What certifications and accreditations does the company hold?
The business holds Certificate 10725 and is part of a trusted network providing end-to-end protection from design and manufacture to installation. They are accredited for custom and standard doors that meet Secured by Design and insurance specification requirements. Their heavy-duty steel doors are designed for long life and zintec treated to prevent corrosion.
What specific security ratings and customizations are available?
They supply a wide range of options including multi-lock doors, communal doors, and LPS 1175 security-rated doors alongside certified 4-hour fire-rated doors. All products are made to measure to specific requirements, ensuring a perfect fit for the property's safety needs. The team is available to help with enquiries and provide detailed quotations.
What is the background of the business founders?
The company's history began when Christopher Jenvey wanted a career change to support his young family, leading to the creation of a business that evolved from security grilles to a full range of physical security solutions. This family-run ethos continues today as Andy and Peter manage the day-to-day operations with a small team of experts. The business was started to offer a high level of security with good value for money.
What are the key strengths highlighted by the business?
Reviewers and the business highlight the ability to manufacture doors in as little as 5 days and the quick-turnaround delivery and fitting service. The team emphasizes a friendly, experienced approach to helping customers with their security needs through phone calls or email. They also note the importance of common sense in home security rather than relying solely on sophisticated electronic systems.
How can I contact Security Doors Direct?
You can reach Security Doors Direct by phone at 1214682063 or by e-mail at sales@securitydoorsdirect.co.uk.
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Security Doors Direct is a trading name for Security Care Ltd. We have a great deal of experience of supplying and installing Physical Security equipment, not only Steels Doors but also Security Grilles and Shutters. Cheap imported doors are flooding the market. Our policy is only to sell UK manufactured products to enable us to offer a speedy service backed up by a high level of technical support they also offer extremely good value for money and designed to offer a high level of security.
- Website
- securitydoorsdirect.co.uk
- Phone
- 1214682063
- Address
- 313 Old Birmingham Road, Marlbrook, Bromsgrove, Worcestershire B601HQ
- Categories
- Security and investigations