Scootsusa

Scootsusa is an online retailer of scooter parts and accessories operated by BIC RESOURCES INC, specializing in engine, electrical, brake, tire, and transmission parts for GY6, QMB139, Honda Ruckus, Razor, and other applications. The business serves customers in the lower 48 U.S. states and offers free shipping on all items within that region. To get started, users can browse the catalog by part type or scooter model and contact customer service for fitment questions before ordering.

The company offers a wide range of scooter components including engine and transmission parts, electrical components like regulators and CDI units, performance upgrades such as clutch kits and variators, and body accessories like racks and mirrors. Specific product categories available include drive belts, roller weights, chains and sprockets, batteries, brake parts, carburetors, air filters, and shocks and suspension. Customers can also find tools and maintenance items like pullers and seal kits to support their scooters.

Scootsusa provides free shipping on all orders to the lower 48 U.S. states, with prices that include this shipping cost. The business operates out of locations in St. Petersburg, Florida, and Chicago, IL, and can be reached at 703.652.0718 or via email at [email protected] for customer service inquiries. They also offer Razor manuals and wiring diagrams as a resource for their customers.

Reviewers consistently praise Scootsusa for excellent customer service, noting that staff are knowledgeable, responsive, and helpful throughout the purchasing process. Many customers also highlight the high build quality and smooth performance of the scooters they received, describing them as reliable for daily commuting and city travel. The fast delivery and condition of the scooters upon arrival are also frequently mentioned as positive factors.

Scootsusa targets riders looking for reliable and efficient scooters for daily commutes and city travel. The scooters are described as sleek, stylish, and comfortable, making them ideal for those who need a dependable vehicle for everyday transportation. The business caters to customers who value smooth rides and good range for their daily needs.

To place an order, customers can use the product search on the website, starting with a part number or SKU if available, or searching by model and part type. Users are encouraged to compare product measurements, photos, and fitment details with their original part before ordering. If unsure, customers can contact ScootsUSA with their scooter make, model, year, engine code, and the product link or SKU for assistance.

The return policy requires items to be in new, resellable condition with original packaging, and a valid RMA number must be written on the outside of the box. Buyers are responsible for return shipping costs, and a 20% restocking fee applies to eligible ordinary returns. Returns must be requested within 30 days of the invoice date, and once an RMA is issued, the item must be returned within 14 days.

High-performance parts, electrical items like battery chargers and CDIs, tools, engines, special orders, manuals, books, oils/chemicals, and any used or previously installed parts are not eligible for return. Additionally, items that are scratched, scuffed, altered, or otherwise not presentable for resale as new are excluded from refunds or replacements. The policy also notes that repeat replacements may be denied if damage occurs during installation or return shipping.

Scootsusa offers a warranty and replacement policy that covers shipping damage and manufacturer defects, requiring clear photos of the item and packaging for claims. For 'not as described' claims, customers must provide a photo of the item received and a photo of the packing slip. The business reserves the right to deny returns for items damaged during installation or return shipping.

The business provides resources such as Razor Manuals & Wiring Diagrams and performance guides to assist customers. They also offer fitment guides and product fitment catalogs to help users find the right parts. Customers can access these resources through the website's footer links under the Resources section.

Scootsusa has been operating since at least 2022, as evidenced by reviews from that year. The business is part of BIC RESOURCES INC and has established a presence in the scooter parts market with a focus on GY6, QMB139, Ruckus, and Razor platforms. Their website and online store continue to serve customers in the lower 48 U.S. states.

The official website of Scootsusa is scootsusa.com.

On Trustburn, Scootsusa has a rating of 4.2 out of 5 based on 10 reviews.