The experience with Schoolcare has been really good so far. The team is very helpful and responsive. My child's education has improved significantly with their assistance. 👏
Questions about Schoolcare
What is Schoolcare?
Schoolcare is an ICT solutions provider for schools and education that has been operating since 1983, offering over 40 years of experience. They serve UK schools, academies, and multi-academy trusts with services including wireless networks, audio visual systems, and cyber security. The company is part of the PSD Group and supports over 30,000 users with ISO9001:2015 and Cyber Essentials accreditations.
How do I get a quote or start working with Schoolcare?
To get started, visitors can request a free quote by calling 0333 358 1333 or emailing sales@schoolcare.co.uk. The process involves an initial consultation where an appointed Account Manager dedicates to ensuring the solution meets the school's needs, timelines, and budget. Schools can then choose from bespoke services like ICT suite design or specific hardware partnerships with HP, Dell, Samsung, and Fujitsu.
What do reviewers say about Schoolcare's service and support?
Reviewers consistently praise the company's helpful and responsive customer support team, with many noting that their services have exceeded expectations. Some users on Trustburn mention that the team is always ready to assist and that the dedication to education is impressive. The overall Trustburn rating is 4.1 out of 5 from 11 reviews, with a majority giving 4 or 5 stars.
What specific products and technologies does Schoolcare offer?
Schoolcare offers a range of products including interactive displays, digital signage, and visualisers for audio visual systems. They also provide CCTV, door entry, and vape detection for security and access control. Specific hardware partnerships include devices from Ruckus, TP-Link Omada, and Ubiquiti UniFi for wireless networks.
What cyber security and technical support services are available?
The company provides comprehensive cyber security solutions including managed firewall and threat detection, automated patch management via Action1, and staff cyber awareness training. They aim to keep schools compliant with DfE Digital Standards and Cyber Essentials certification. Their ProFlex support includes 24/7 proactive server monitoring and remote assistance.
How does the InVentry visitor management system work for schools?
For visitor management, Schoolcare partners with InVentry to provide digital sign-in solutions that capture visitor information and check details against the national sex offenders register. The system features a touchscreen kiosk for quick registration and can print badges and time records. It also supports fire evacuation lists and encrypted database storage.
What sustainability and quality certifications does Schoolcare hold?
The company is ISO9001:2015 accredited and a member of the Carbon Zero Federation, championing ecologically sound ICT solutions. They offer a carbon offsetting scheme and aim to reduce energy requirements and carbon footprint within educational organisations. Their quality policy focuses on meeting customer requirements and continuously improving product performance.
What are the details of the ProFlex support contracts?
Schoolcare's ProFlex support contracts offer flexible on-site engineering with monthly, fortnightly, or weekly visits. They provide free network consultancy assessments and a support helpline from 8:00 AM to 6:00 PM. Remote monitoring of server vital signs is included to keep schools running smoothly.
How long has Schoolcare been operating and what is its history?
The company has been in business since 1983, providing ICT solutions for over 40 years. They have supported over 30,000 users and are part of the PSD Group. Their history includes forming with the aim of providing personal ICT services for schools, colleges, and universities of all sizes.
What do other websites and industry sources say about Schoolcare?
Schoolcare is referenced in the Education & Technology Journal and WiredGov's Supplier Locator as a trusted provider. They are listed alongside brightbytes and powerschool in comparisons of tuition billing software. The company's website is frequently cited in industry articles and product reviews.
What is Schoolcare's mission and approach to education?
The company's services are designed to support 21st Century educational initiatives and help schools invest wisely in suitable solutions. They offer a complete one-stop shop for network infrastructure design, VOIP telephone systems, and mobile learning. Their mission is to ensure every school invests in the most appropriate ICT for its environment.
How do I book a service or request a quote?
To book or order services, schools can contact the team for a no-obligation quote via phone or email. The process includes a free quote request and a dedicated Account Manager to guide the project from design to installation. There are no stated delivery times, but the company emphasizes delivering on time and on budget.
How can I contact Schoolcare?
You can reach Schoolcare by e-mail at sales@schoolcare.co.uk.
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The services provided were exceptional. I am very pleased with the way things were handled and would highly recommend this company to others.
😊 I'm extremely satisfied with Schoolcare. Their services have exceeded my expectations. The customer support team is always prompt and helpful.
Schoolcare is a company that I have dealt with for a while now. Their services are decent, but there is definitely room for improvement. Customer support needs to be more responsive and efficient.
I recently had an experience with a company for my child's education. They offered great services and provided excellent support. I was really impressed with their dedication.
👍 Schoolcare has been amazing! I'm very satisfied with their services and customer support. Keep up the good work!
Schoolcare is an average company. Their services are satisfactory and meet the basic requirements. However, there is room for improvement in terms of customer support.
Overall, I find Schoolcare to be an average company. Their services are satisfactory but lack innovation. Customer support needs improvement.
The services provided by Schoolcare are great. I'm really impressed with their dedication to education. The customer support team is always ready to help.
I've been using Schoolcare for some time now and I must say they are doing a great job. The services provided are top-notch and the support team is always available to assist.
Schoolcare provides exceptional services. Their customer support team is really nice and helpful. I'm glad I chose them for my child's education.
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Schoolcare are providers of ICT Solutions for Schools and Education - ICT Suites, Meru, Wireless, Audio Visual, installations, digital signage, CCTV and lockdown, visitor management systems and networking with ICT technical support
- Website
- schoolcare.co.uk