SAYRUG

SayRUG is a curated interior design destination offering an exclusive selection of rugs, furniture, lighting, and décor designed to create elegant living spaces. The company sources products from esteemed manufacturers to ensure exceptional quality and timeless aesthetics. It empowers individuals to express their personal style while adding warmth and sophistication to their homes.

The business operates from an address on Berezinska 2 street in Dnipro, Ukraine, and serves a global customer base by offering international shipping. Their website supports multiple languages including Russian, German, English, and Ukrainian, allowing customers to browse and purchase in their preferred language. They also provide a promo code, LOVESAYRUG, for first-time orders.

Customers can place orders directly through the SayRUG website by selecting items from categories such as rugs, furniture, decor, and lighting. The site allows users to add products to a cart and proceed to checkout, where shipping costs and delivery dates are calculated based on location and order size. A promo code can be applied during the ordering process to receive a discount on the first purchase.

Orders are shipped from warehouses located in Italy, Germany, Estonia, the United Kingdom, and Belgium. The delivery time typically ranges from 7 to 14 working days depending on the customer's location, with an estimated delivery date provided at checkout. If items are sent from different warehouses, they may arrive separately, each with its own tracking number.

The standard business operating hours are from 9:00 to 18:00, Monday through Friday. Customers can reach the support team via the provided phone number, +380443395899, or by email during these times. The website footer also lists the contact details and confirms the business location in Dnipro.

The company offers a wide variety of furniture types, including tables, storage units, and soft seating like sofas and armchairs. They also stock lighting, decor, and kitchenware, allowing customers to find specific items for different rooms such as the living area, bedroom, or kitchen. The site organizes these items into clear categories like 'Tables and tables' and 'Storage furniture' for easy navigation.

The website states that express delivery is available for certain regions and specific products, though it is not guaranteed for all orders. If this option is available, it will be displayed during the checkout process for the customer to select.

SayRUG ships internationally to countries around the world, including the United States, Canada, and various European nations. When a customer selects their country during checkout, the system displays the available shipping options and calculates the corresponding cost. Import duties and customs fees are the responsibility of the buyer.

If a customer provides an incorrect delivery address, they should contact the support team immediately before the order is dispatched. Once the package is sent, it cannot be redirected, so verifying the address at checkout is crucial to avoid delays or lost shipments.

The company's policy states that if a customer will not be home during delivery, the courier will leave a notification with instructions for pickup or rescheduling. Customers can also provide specific delivery instructions during the checkout process to accommodate their schedule.

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