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The Tea Room

4.0ยท 11 reviews
Average ratingGreat
4.0/ 5

Based on 11 reviews

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Questions about The Tea Room

Based on 11 reviews, listing data and website checks ยท updated 2 days ago

What is The Tea Room?

The Tea Room is a tea speakeasy and retailer of loose leaf tea and tea accoutrements located at 14 E Macon St. in downtown Savannah. It began as a restaurant in 1996 on Broughton Street before morphing into its current format. The business sells fine leaf teas and related items online and in-store.

How does local pick-up work for online orders?

The Tea Room offers local pick-up for orders placed online. Customers can select 'Pick-up' during checkout and will receive an email with instructions once the order is ready. If an order is placed before noon, customers can stop by the E. Macon Street shop the same day between 4pm and 6pm to pick it up.

Is The Tea Room a restaurant or a retail shop?

The Tea Room operates as a retail-only business and does not serve food. The website explicitly states, 'We are not a restaurant, only retail.' This distinction defines the scope of their operations and customer experience.

How long has The Tea Room been in business?

The business has been operating since 1996, having started as a restaurant on Broughton Street before moving to its current location. This history spans nearly three decades of serving tea and tea-related products in Savannah.

What specific teas and products are available?

The Tea Room sells a wide variety of teas, including specific items like Hojicha, Gaiwan, and Gold Celestial Basket tea filters. Reviewers frequently mention the wide variety of flavors and the high quality of teas such as Earl Grey and Jasmine Green.

Where is The Tea Room located?

The Tea Room is located at 14 E Macon St. in downtown Savannah, near Madison Square. The address is confirmed on the website footer and contact pages.

How can I contact The Tea Room?

The Tea Room can be contacted via phone at 912.656.6430 or by email at sales@savannahtearoom.com. These contact details are listed on the website footer and policy pages.

What is the return and exchange policy?

The Tea Room has a strict return policy where they do not accept returns or exchanges due to the nature of the goods sold. However, they will attempt to resolve issues if there is an error on their side with an order.

How are shipping costs determined and what are the shipping terms?

Shipping costs are calculated by The Tea Room based on product weight and destination. They ship via USPS and do not assume responsibility for reimbursement of merchandise damaged or lost in transit.

What do reviewers praise about the atmosphere?

The Tea Room's atmosphere is frequently praised by reviewers as calming, serene, cozy, and peaceful. Many customers describe it as a 'happy place' and a 'tea lover's paradise' where they can unwind.

What do reviewers say about the staff?

The Tea Room's staff is consistently described as friendly, welcoming, knowledgeable, and helpful. Reviewers note that staff members take time to explain teas and make great recommendations.

How do reviewers describe the overall experience?

Some reviewers mention that the Tea Room is a hidden gem in Savannah and a perfect place to relax. The business is described as a delightful experience for tea enthusiasts.

What are the operating hours?

The Tea Room operates on specific hours: Monday through Saturday from 11 a.m. to 6 p.m., and Sunday from 11 a.m. to 4 p.m. These hours are listed on the website's about page.

What is the official website of The Tea Room?

The official website of The Tea Room is savannahtearoom.com.

AI-generated from reviews on this page. Verify anything important with the company directly.

Kevin Kobs
Reviews 1

I recently discovered The Tea Room, and I'm so glad that I did. The teas are absolutely amazing, and there are so many delicious flavors to choose from. The staff is friendly and helpful, and they always make sure that I have a great tea experience. The Tea Room has become my go-to place for tea, and I highly recommend it to anyone who loves tea.

Kate Joerres
Reviews 1

๐Ÿ˜ƒ The Tea Room is a tea lover's paradise! The teas are delicious, and the staff is always warm and welcoming. I love the wide variety of flavors they offer, and the serene atmosphere of the tea room. It's the perfect place to unwind and enjoy a perfect cup of tea. I can't recommend The Tea Room enough. ๐Ÿ˜Š

Mark Palazio
Reviews 1

I have been a customer of The Tea Room for several years now, and I have never been disappointed. The teas are always of the highest quality, and the service is exceptional. The staff is friendly and knowledgeable, and they always go above and beyond to make sure that I have a great tea experience. I highly recommend The Tea Room to anyone who appreciates a good cup of tea.

Mohammed Chatha
Reviews 1

The Tea Room is an absolute delight! Their tea selection is incredible, and the taste is fantastic. The staff is friendly and knowledgeable, and they always provide excellent service. The atmosphere is cozy and peaceful, making it a perfect place to unwind. I highly recommend The Tea Room to all tea lovers.

Stephen Madachik
Reviews 1

๐Ÿ˜Š The Tea Room is my go-to place for tea! The teas are so flavorful, and there are so many options to choose from. The staff is always friendly and helpful, making me feel welcome every time I visit. I love the relaxing atmosphere and the attention to detail they put into every cup of tea. ๐Ÿ˜

Ashley Ruhl
Reviews 1

As a long-time tea enthusiast, I have tried many different teas, and I can confidently say that The Tea Room offers some of the best teas I've ever tasted. The variety of flavors and the quality of the teas is outstanding. I especially love their Earl Grey and Jasmine Green teas. The Tea Room provides a peaceful and lovely atmosphere to enjoy a cup of tea. It's truly a gem in Savannah!

Javier Castano
Reviews 1

The Tea Room is a hidden gem in Savannah. The teas are amazing, and the staff is so friendly and welcoming. I love the cozy atmosphere and the attention to detail that goes into every cup of tea. It's the perfect place to relax and enjoy a peaceful tea experience. I highly recommend The Tea Room to all tea enthusiasts.

Beth Weir
Reviews 1

I am a regular customer at The Tea Room and I have always been impressed with their service and the quality of their teas. The staff is friendly and knowledgeable, and they always make great recommendations. The atmosphere is cozy and inviting, making it a perfect place to relax and enjoy a cup of tea. I highly recommend The Tea Room to anyone looking for a great tea experience.

Keith Holsey
Reviews 1

The tea selection at savannahtearoom.com is amazing. They have a wide variety of teas from different regions, each with its own unique flavor profile. I love the fact that they offer both loose leaf teas and tea bags, so you can choose whichever option suits your preference. The quality of the teas is top-notch, and the prices are very reasonable. I am extremely satisfied with my purchases from The Tea Room and will definitely be ordering from them again in the future.

Shawn Jaeger
Reviews 1

๐Ÿ˜ I absolutely adore The Tea Room! The ambiance is so relaxing, and their tea selection is incredible. The staff is always friendly and attentive, and they make you feel right at home. I love trying new flavors and experiencing the different tea rituals they have. It's a delightful experience every time I visit. โค๏ธ

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