Saddle River Tours

1.5 · 33 reviews
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Brandon Denman
Reviews 1
2020-12-23 17:34

Bus 945: The bus ride to and from AC was not comfo...

Bus 945: The bus ride to and from AC was not comfortable in any stretch of the imagination. Hands down the worst charter bus I ve been on. Bathroom light didnt work and was dark. The wipers were faulty and making a loud clanking noise several times per minute; and on the ride back, The bus driver se...

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Dru Zod
Reviews 1
2020-10-25 02:49

Ran into a group of 3 of these clowns buses. 2 of ...

Ran into a group of 3 of these clowns buses. 2 of them nearly rear ended me on pa 33 before cutting over to the hammer lane. Couple miles up the road, I guess the imbeciles got lost, and doglegged back to the road I was on, one of em pulled out directly in front of me, maybe about 50 feet. Had to sl...

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Jason Barry
Reviews 1
2020-09-28 20:56

Well this might be the worst bus company known to ...

Well this might be the worst bus company known to man. They lie and truly dont care about there customers I take bus from ridgewood station to work. The bus on 2 occasions flat out didn't show up. This being the second time I called customer service which the woman started off nice but once it was ...

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Barry Howell
Reviews 1
2020-09-23 00:39

Possibly the worst commuter service in New Jersey ...

Possibly the worst commuter service in New Jersey is the Route 55 bus service provided weekdays between Bloomfield and New York City. I find it difficult to believe that this is the same company that operates commuter bus service in the more affluent areas of Bergen county into New York City. Perhap...

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M
Michael Reale
Reviews 1
2020-08-11 06:02

Very poor bus service overall. On Feb 18, 2017, we...

Very poor bus service overall. On Feb 18, 2017, we were scheduled to leave from Edison, NJ to Atlantic City at 12:50pm, but the driver Ashley arrived at 1:20 pm, with a large group (including some children) already on the bus. Some couples from Edison had to sit alone due to the lack of seats. Als...

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April Sophie
Reviews 1
2020-07-06 01:46

I reached out to Saddle River Tours to book a 50 s...

I reached out to Saddle River Tours to book a 50 seater coach a few months before my wedding. I had no idea if we would need it or not but I booked it just in case. The booking process was smooth and easy and when it turned out that we did not need the coach, they were so kind in cancelling and ga...

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Will S.
Reviews 1
2020-06-20 01:11

This bus company is a joke, they took over running...

This bus company is a joke, they took over running the route I take to work. The buses do not run on time. On more than one occasion, I have waited over 2 hours for a bus that I was told was on it's way. If I could give this company lower then one star I would. This company should be ashamed of them...

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cperpepndicular
Reviews 1
2020-06-19 17:21

Your service in Bloomfield,N.J is very poor; there...

Your service in Bloomfield,N.J is very poor; there is no 4:00 pm or 6:00 pm
for individuals who want to attend shows. Everyone is not on vacation or
retired. I wanted to attend the Smokey Robinson show (this Saturday). I
cannot attend unless I spend an exorbitant amount of money through car
serv...

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G
Gurbano lu
Reviews 1
2020-05-24 15:03

ATROCIOUS BUS COMPANY! The bus was schedule to com...

ATROCIOUS BUS COMPANY! The bus was schedule to come at 2:58, but came at 3:35 instead! Yes it came 37 minutes late! Another instance was when it was scheduled to come at 4:33. I waited there for 20 minutes called and was told that there was a problem with the bus and it would be there in 20 minutes....

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Rachael Louise
Reviews 1
2020-03-21 05:50

My school uses the company as a shuttle bus servic...

My school uses the company as a shuttle bus service. They suck. Today the bus smells like trashcan. Sometimes they don't show up on the scheduled time. one of the bus drivers made us stand in cold so she could talk on the phone. The app they have is not reliable.

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Alex Sheng
Reviews 1
2020-02-22 10:15

I call about the 755 bus schedule at no transit si...

I call about the 755 bus schedule at no transit since it shows up and they redirect me here which then tells me that the arrival times are inaccurate all the time. Then the operator gives me an attitude when I express my displeasure about the service. For once I would like them to fix the arrival ti...

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Kurt Smith
Reviews 1
2020-02-21 02:56

The bus service is not only average, but the busse...

The bus service is not only average, but the busses the bus that my group was given had a broken toilet with a large dump in it, making the bus smell like a landfill all day. The fact that a company would still use a bus in this situation is appalling.

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Diane Cunsolo
Reviews 1
2020-01-26 17:29

They have a responsibility to be at a College ever...

They have a responsibility to be at a College every morning at 6 AM to bring kids to another campus. They never showed up today, the phone was not being answered and the dispatch had no idea why?? So college students miss a day of school during finals????

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Angela Chaparro
Reviews 1
2020-01-11 21:09

Today is may 2, 2018.

Today is may 2, 2018.
Excellent driver. Bus #945. The barthroom was DIRTY and door was broken. The bus smelled TERRIBLE. PLEASE PUT ATTENTION.

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