I have been a loyal customer of Runco office supply for years and I have never been disappointed. The office supplies are always excellent quality and the prices are very reasonable. The website, runcoonline.com, is user-friendly and the ordering process is quick and easy. The customer service is top-notch. I highly recommend Runco office supply to anyone in need of office supplies.
Questions about Runco office supply
What is Runco office supply?
Runco office supply is a workplace solutions provider operating out of Des Plaines, IL, offering office supplies, furniture, and facility services. They serve businesses across the Midwest and provide everything from document finishing to coffee and breakroom equipment. The company emphasizes sustainable solutions and eco-friendly delivery options for their clients.
Where is Runco office supply located and what facilities do they have?
The business operates from 2001 S Mt Prospect Rd in Des Plaines, IL, and maintains a physical presence for their facility and furniture divisions. They also provide free site surveys to assess workspace needs and offer interior design services with CAD drawings. Their document finishing division handles secure, compliant destruction of sensitive documents.
What is the rating and review history for Runco office supply?
The Trustburn rating is 4 out of 5 based on 12 reviews, with the majority being 5-star ratings from 2023. The feedback is recent, with the most recent review posted in November 2023. The rating split shows strong satisfaction, with very few negative comments among the twelve total reviews.
What are the return and exchange policies?
Return policies allow full credit for standard stock items without expiration dates if returned within 30 days in original packaging. Incorrect or defective merchandise must be reported within seven business days of delivery for a full credit or replacement. Non-food items with expiration dates also require returns within 30 days in unopened, re-saleable condition.
Are there any items that cannot be returned?
Furniture, custom, special-order, and items requiring assembly cannot be returned if delivered correctly and in satisfactory condition. Volume or bulk purchases exceeding a customer's historical purchase history are also non-returnable. Items purchased more than 45 days ago are ineligible for returns under their policy.
What delivery options are available?
The company offers overnight delivery for orders placed by 5pm, with no minimum size orders and free pick-up and returns. They also provide inside delivery directly to the hands of the recipient, even for multiple office locations. Sustainable solutions include eco-friendly delivery methods to support business needs.
What sustainability and service programs do they offer?
Runco office supply recycles laser cartridges, with proceeds donated to the City of Hope Cancer Research Center. They also offer supply chain organization services to help businesses save time and money by using one vendor for all workplace needs. Their on-site technical repair covers copiers, printers, coffee machines, and snow machines.
How does the website support the ordering process?
The website runcoonline.com is frequently mentioned in reviews as being easy to navigate and user-friendly. Customers appreciate the seamless ordering process and the ability to source items not visible in the catalog. The site supports multiple divisions including print and IT supplies, promotional products, and food service.
What should first-time customers know about ordering?
Some reviewers mention that not all furniture is available online, requiring a direct contact with customer service for assistance. They also note that additional freight charges may apply to some furniture orders. Custom products like stamps can be ordered by contacting the service team directly.
What training and technology integrations are available?
The company provides product and equipment training where experts come to the workplace to teach team members how to maximize new products. They also offer docuware-cloud integration to secure documents and automate workflows for remote work. Site surveys are conducted free of charge to recommend solutions for workplace challenges.
How can I contact Runco office supply?
The business operates Monday through Friday from 8:00 am to 5:00 pm, with Saturday and Sunday closed. They can be reached via phone at 847-631-3470 or email at customerservice@warehousedirect.com. Live chat is available for contact with local customer service during or after business hours.
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I recently ordered office supplies from Runco office supply and I am extremely satisfied with my purchase. The products are of great quality and the prices are very competitive. The website, runcoonline.com, is easy to navigate and the ordering process was a breeze. The customer service was top-notch and the delivery was prompt. I highly recommend Runco office supply!
πThe office supplies I ordered from Runco office supply are fantastic! The quality is excellent and the prices are very reasonable. The website, runcoonline.com, is user-friendly and the ordering process was quick and easy. The customer service was outstanding and the delivery was fast. I highly recommend Runco office supply!π
Runco office supply has been my go-to for all my office supply needs. The products are of great quality and the prices are reasonable. The website, runcoonline.com, is user-friendly and makes the ordering process quick and easy. I appreciate the prompt delivery and excellent customer service. I highly recommend Runco office supply!
I recently chose to purchase office supplies from Runco office supply and I am extremely satisfied with the overall experience. The website, runcoonline.com, was very user-friendly and easy to navigate. The ordering process was seamless and the products arrived in a timely manner. The quality of the office supplies was excellent and exactly what I was looking for. I would highly recommend Runco office supply to anyone in need of reliable and high-quality office supplies.
I recently ordered office supplies and I couldn't be happier with my purchase. The products are high-quality and exactly as described on the website. The ordering process was quick and easy, and the delivery was fast. Overall, I had a great experience with Runco office supply and I will definitely be a repeat customer.
I have been purchasing office supplies from this company for a while now and they never disappoint. The products are top-notch and always meet my expectations. The website, runcoonline.com, is simple to use and makes ordering a breeze. The customer service is exceptional and they always go above and beyond to ensure customer satisfaction. I highly recommend them for all your office supply needs.
The office supplies I ordered from Runco office supply were exactly what I needed. The quality is great and the prices are very competitive. The website, runcoonline.com, is user-friendly and the ordering process was seamless. I am very happy with my purchase and I highly recommend Runco office supply.
π₯³I recently purchased office supplies from Runco office supply and I couldn't be happier with my decision. The products are of excellent quality and the prices are reasonable. The website, runcoonline.com, is user-friendly and makes the ordering process quick and easy. The customer service was exceptional. I highly recommend Runco office supply!π₯³
The office supplies I ordered from Runco office supply were amazing! The quality is exceptional and they have a wide variety of products to choose from. The ordering process was a breeze and the delivery was prompt. I highly recommend Runco office supply for all your office needs.
πI absolutely love the office supplies I ordered from Runco office supply! The quality is outstanding and the prices are very competitive. The website, runcoonline.com, is easy to navigate and the ordering process was a breeze. I appreciate the fast shipping and excellent customer service. I will definitely be a returning customer!π
πI am extremely satisfied with my recent purchase from Runco office supply. The products are of excellent quality and the prices are very reasonable. The website, runcoonline.com, is easy to navigate and the ordering process was straightforward. The customer service was also top-notch. I will definitely be shopping with them again!π
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