Ross Care Disability Service Provider

Ross Care is a registered NDIS provider based in Adelaide that delivers Supported Independent Living (SIL) and in-home support services for people with disabilities. They offer personal care, household tasks, community participation, and respite care including NDIS short term accommodation. The organisation tailors its support to individual NDIS plans and emphasises staff screening through NDIS Worker Screening, Police checks, and Working with Children Checks.

Ross Care is located at 136 Main North Road, Prospect SA 5082, and operates across metro Adelaide. They acknowledge the Kaurna people as the traditional owners and custodians of the land where they live and work. The business is registered with the NDIS and holds NDIS Quality & Safeguards accreditation.

The business was founded in 2026, as indicated by the copyright notice on their website. They describe themselves as Australia's Most Trusted SIL Housing Provider and have been recognized as a Disability Accommodation Provider of the Year. They are a women-led, registered NDIS provider dedicated to delivering high-quality services.

To get started, potential clients can contact the business via phone at 1300218922 or email at admin@rosscare.com.au. They offer a free, no obligation consultation to see how they may be able to assist. The contact form on their website allows users to specify services they are interested in, such as Supported Independent Living (SIL), Personal Care, or Household Tasks.

Ross Care offers a range of services including Supported Independent Living (SIL), Assistance with Personal Care, Respite Care & NDIS Short Term Accommodation, Community Participation, and Household Tasks. Their SIL homes are designed to promote independence, confidence, and quality of life for participants who need regular daily living support.

The matching process begins with an Enquiry & Needs Assessment to learn about daily living requirements and location preferences. This is followed by Home Matching, where the team collaborates to find compatible housemates and dedicated support workers suited to the participant's goals and personality.

Ross Care emphasises safety by ensuring all staff are subject to NDIS Worker Screening, Police checks, and Working with Children Checks. They also invest heavily in recruiting and training their staff, including having an in-house SIT (Safety Intervention Training) Trainer.

Some reviewers on Google praise Ross Care for having friendly, knowledgeable, and caring staff. They mention that the carers are the best and that the service is very helpful. Participants have also noted that the staff are ready to help and that the environment is wonderful.

The business operates on a person-centred support model where the support recipient is at the centre of all they do. They strive for perfection and continually look for ways to improve the quality of care while maintaining transparency and honesty.

Ross Care is committed to inclusiveness, valuing diversity and ensuring everyone is treated with respect and compassion. Their vision is to make a positive contribution to the lives of people living with disability and assist them in achieving their goals.

The business provides 24/7 assistance where required and offers smooth transitions for participants moving into their new homes. They aim to create a haven that feels like home, rather than a clinical setting or temporary accommodation.

Ross Care focuses on tailoring care to individual requirements rather than using a one-size-fits-all approach. They take time to understand what each participant would like to achieve from their NDIS plan before providing tailored support.

The business collaborates with family members, informal support systems, and other service providers to ensure comprehensive care. They recognise and respect the contribution of people living with disability in the broader community.

Ross Care is registered with the NDIS, which means they have met requirements regarding qualifications, approvals, experience, and capacity for the approved supports. They are obligated to comply with a number of laws, guidelines, policies, and service standards.

You can reach Ross Care Disability Service Provider by phone at 1300218922.