Roland House

2.6 · 21 reviews
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Kaylee Rotunno
Reviews 1
2020-11-28 15:38

I have been booked into the Roland House for a two...

I have been booked into the Roland House for a two week stay for work. Since being here I have had the staff attempt to enter my room on two separate occasions while I was there, they attempted this without any warning. No phone call, no knock. They simply used a key to open my door. Each time they ...

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Alex P.C
Reviews 1
2020-08-05 09:01

I stayed here for 6 to 7 weeks this Sep/Oct 2017 a...

I stayed here for 6 to 7 weeks this Sep/Oct 2017 and I think its a really great place to live or stay whilst in central/west London. Its not cheap but then neither is London and this area is one of the smartest parts of the city. Its that perfect mix of being in London but not too central.
The room...

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Adric Sommer
Reviews 1
2020-06-24 15:47

Just okay, They are happy to supply towels, toile...

Just okay, They are happy to supply towels, toilet paper, kitchen utensils and cooking facilities but FYI you ll need to bring your own dish soap, your own cloths and tea towels. None of these are supplied nor are garbage bags. Area is nice, convenience store located 5 mins walk away. Sorry but I p...

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OJ Soken
Reviews 1
2020-06-10 03:18

1. Racist reception.

1. Racist reception.

2. Will hold your deposit until you agree that they make unfair deductions. They will make up damages to pretend like they are compromising with you. I finally got my deposit back after 6 weeks of moving out.

3. They purposely advertise low prices so that when you contact ...

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Randy Roos
Reviews 1
2020-05-13 12:33

DO NOT TRUST THIS COMPANY. Possibly the worst cust...

DO NOT TRUST THIS COMPANY. Possibly the worst customer service I've ever received. Tried calling, emailing, texting numerous times and absolutely zero response for almost a week. Item did not arrive, and then I eventually got a pathetic excuse given. POOR ON EVERY LEVEL. There are plenty of honest p...

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Peter Jones
Reviews 1
2020-05-08 05:56

I've been here for more than 3 years as my London ...

I've been here for more than 3 years as my London base and I travel a lot around the world. I've found the staff very friendly and I love that they have a 24 hour reception. No request has ever been too much trouble. The apartments are extremely well located - near 2 major tube stations, with 2 bus ...

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Mark Simpson
Reviews 1
2020-03-14 06:08

Thank you for looking after me and my family over ...

Thank you for looking after me and my family over the last month ... We had a very good stay and the best of all an exceptional host who made us feel home. Had a nicely decorated Two bedroom apartment very clean with all what you need for a short stay.

The apartment is located within a short walk...

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Robert Paul
Reviews 1
2020-02-12 03:34

DO NOT TRUST THIS COMPANY. Possibly the worst cust...

DO NOT TRUST THIS COMPANY. Possibly the worst customer service I've ever received. Tried calling, emailing, texting numerous times and absolutely zero response for almost a week. Item did not arrive, and then I eventually got a pathetic excuse given. POOR ON EVERY LEVEL. There are plenty of honest p...

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Diwant Vaidya
Reviews 1
2020-02-09 18:30

My wife and I chose to stay at Roland House for mo...

My wife and I chose to stay at Roland House for month and a half. Our stay proved very pleasant, in no small part due to Roland House and its staff. I am moved to offer positive feedback on our room, the amenities, and the staff.

First, our room was excellent! The view was magnificent. We wer...

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Alberto Mariano Lopez
Reviews 1
2020-01-15 02:11

The apartment was in good general condition and go...

The apartment was in good general condition and good located
There were no washing utensils in the kitchen.
I did not have a cleaning service.
The shower did not work.
The ceiling fan did not work.
the elevator was dirty and it was not cleaned in 10 days we were staying.
They did not take out ...

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Ansh Kumar
Reviews 1
2020-01-12 01:41

Shittiest place I've been to, don't believe the pi...

Shittiest place I've been to, don't believe the pictures they've posted on the website. They've got rusting tea kettles, crappy rooms that are extremely small. I had booked this place for a month and the moment I walked in, the rooms are similar to that of 2 star hotels. Instead of staying there for...

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