Questions about RMS Cleaning
What is RMS Cleaning?
RMS Cleaning is a family-owned cleaning service in New Jersey established in 2017, offering residential and commercial solutions including deep cleaning, move-in/move-out, and Airbnb turnover services using eco-friendly products.
Who exactly is the target audience for RMS Cleaning services?
The company serves homeowners, renters, property managers, small businesses, offices, event spaces, and hospitality venues across New Jersey and nearby communities by providing customized cleaning plans tailored to their specific operations and schedules.
How can a new customer get a quote or book a service?
Customers can get a free quote or schedule a cleaning by calling or texting +1 (609) 323-5331, emailing info@rms-cleaning.com, or filling out the request form on their website to gather property size and preferred dates.
What safety and compliance measures does RMS Cleaning implement?
All cleaners are fully insured, background-checked, and trained professionals, with the company using W-2 employees rather than 1099 contractors to maintain greater control over training, service quality, and accountability.
What kind of cleaning products and equipment does RMS Cleaning use?
The business uses eco-friendly, non-toxic cleaning products that are safe for families, pets, and employees, and will accommodate specific product preferences or sensitivities when booking.
What specific cleaning services are available?
Services include deep cleaning for top-to-bottom sanitization, move-in/move-out cleaning to help with security deposits, recurring maintenance on weekly, bi-weekly, or monthly schedules, and specialized area cleaning for kitchens and bathrooms.
Are there recurring plans and pricing incentives?
Recurring clients benefit from consistent service and discounted pricing after their initial cleaning, with flexible plans available for weekly, bi-weekly, and monthly frequencies.
What guarantees or support does RMS Cleaning offer?
The team provides all professional supplies and equipment, including HEPA vacuums and microfiber systems, and guarantees a complimentary follow-up visit if any areas are not cleaned to the client's expectations.
What is the current rating and feedback sentiment?
Reviews on Google are recent and highly positive, with a 5.0 out of 5.0 rating based on 21 ratings, praising the team's reliability, detail-oriented work, and smooth communication.
Where is the business located and what do reviewers appreciate?
The business is located at 28 Spring St #5171 Princeton, NJ 08542, and serves clients throughout New Jersey, with Jerry noted for excellent client relationship management.
What is the history and team structure of RMS Cleaning?
The company operates with a dedicated team of professionals committed to environmental sustainability and customer satisfaction, having grown from a small team to a comprehensive range of services since 2017.
How does the booking and estimation process work?
The process involves contacting the business to discuss requirements, gathering details like property size and cleaning type, and then providing an accurate estimate for the service.
What are the practicalities for booking and service delivery?
The website states that RMS Cleaning is available 24/7 year round, emphasizing reliable service with no late arrivals to make it happen for clients.
What do reviewers specifically praise about the service?
Some reviewers on Google mention that the team is polite, well-equipped, and ensures everything is satisfactory before leaving, while others appreciate the clear communication and fair pricing.
What certifications and recognitions does RMS Cleaning hold?
The company has a BBB accreditation reflecting its commitment to honest business practices and customer satisfaction, along with industry certifications and training programs supporting ongoing improvement.
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A trusted family-owned cleaning service in New Jersey providing residential and commercial solutions. Expert in deep cleaning, move-in/move-out, and Airbnb turnover service using eco-friendly products. Dedicated to delivering exceptional quality, customer satisfaction, and pristine, healthy spaces.
- Website
- rms-cleaning.com
- Phone
- +18578329806
- Address
- Hamilton Township, New Jersey 08609
- Categories
- Environmental services