Riley Leisure

Riley Leisure is a sporting goods company specializing in snooker and cue sports, including cues, pool tables, and snooker tables. They are known for sponsoring top players like Ronnie O'Sullivan and Mark Selby and offer worldwide delivery of cues.

The business holds a Trustburn rating of 4 out of 5 stars based on 9 reviews. The rating distribution includes several 5-star reviews praising quality and service, alongside some 3-star and 4-star reviews that describe the experience as average or satisfactory.

Reviewers frequently highlight the amazing quality of the products, outstanding and responsive customer service, and fast shipping. Many users mention being very impressed with the top-notch quality and the helpfulness of the support team.

Some reviewers found the experience to be merely average, noting that while the products are decent, nothing exceptional stood out. One user described the overall experience as just okay with average quality and satisfactory service.

Cues, cases, and accessories take 3-7 business days to deliver in the UK and 5-7 business days worldwide. Games tables are delivered to the UK mainland only within 3-7 business days.

The company is based in Portskewett, WLS, NP26 5PW, GB, and operates out of Caldicot, UK. They provide free delivery to the UK mainland and offer worldwide delivery for cues and accessories.

Customer service is available Monday to Friday from 9am to 5pm GMT, with Friday hours ending at 4:30pm GMT. A live chat service is offered during these times to connect directly with the team.

The company accepts credit/debit cards, PayPal, and Klarna for purchases. These options are listed alongside their commitment to providing high-standard products.

For live chat inquiries, customers can reach the team directly during business hours. For general customer service needs outside of chat, they can email info@bce-riley.com.