RightAir

RightAir, doing business as Right Air Airconditioning, is a trusted air-conditioning supplier and service provider located in Benoni, Gauteng, South Africa. Established in 2005, the company offers top-quality HVAC solutions ranging from supply and installation of split-system units to servicing, repairs, and advanced VRV/VRF system implementation for residential, commercial, and industrial clients.

The business operates 24 hours a day throughout the year, allowing customers to purchase air conditioning units and heat pumps at any time. They have a client concierge team available to respond to inquiries within 24 hours, though orders can only be placed via their website and not by phone.

RightAir offers free delivery nationwide with standard delivery times between 1 and 4 working days depending on the location. If you live within 50km of their Johannesburg or Pretoria offices, you can expect next-day delivery, while areas outside these radii may take 3 to 4 days.

The company accepts EFT and online transactions via PayFast, supporting Visa, MasterCard, SnapScan, Mobicred, and Zapper as payment options. They also mention flexible payment options on their website for customers.

To determine the correct air conditioner size, multiply the room's length by its width in meters, then multiply that figure by roughly 600 BTUs per square meter. For example, a 20m² room requires a 12000 BTU unit, while a 40m² room needs a 24000 BTU aircon unit.

RightAir specializes in Samsung and Alliance air conditioning units as well as water heating products and heat pumps. Their online store features various models including the Samsung AR40 Wall Split R32 Inverter Air Conditioner with WiFi and the Alliance Black Mirror Pro Wall Split Inverter Air Conditioner.

The website states that RightAir has been in business for more than 10 years, which aligns with the establishment date of 2005 mentioned in their profile. They claim to have 20+ years of experience in the industry.

RightAir is located in Benoni, Gauteng, with additional offices in Johannesburg, Pretoria, Durban, and Cape Town. They serve areas within 50km of these offices with faster delivery times, while outlying areas may experience longer delivery periods.

The company's website states that the use of their site is 100% safe and secure, utilizing physical, electronic, and administrative safeguards to protect personal information. They also mention secure checkout processes for online transactions.

RightAir does not allow any changes to an order once it is placed, so customers are advised to double-check the details before checkout. They also mention that orders can only be placed on their website and not by phone or face-to-face.

To return or exchange an item, customers must log a request on the website or send an email. They need to prepare the return parcel by packing the product in its original packaging before sending it back.

The company offers a range of products including pool heat pumps, geyser heat pumps, and air purifiers. They also provide dehumidifiers, evaporative coolers, ice machines, and robotic vacuums on their website.

You can reach RightAir by phone at +27119791435 or by e-mail at info@rightair.co.za.

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