What a bunch of idiots! Worst experience ever buyi...

What a bunch of idiots! Worst experience ever buying boots! My son drove an hour to pick up boots I had ordered & paid for on the day we were told they would be in. He was told they were not there. He gets home & misses a call from the store & when he calls back nobody can tell him why they called. I call this morning & the woman was clueless. Was basically told she would have to search through every bin & try to find them. When I asked to speak to the gentleman who helped me, I was put on hold for quite sometime & then low & behold they found them. Never got to speak with Scott like I asked. I would drive 200 miles to go somewhere else before using this store ever again. Now another hour trip to go get the boots!!!!!!