Bad customer service and complete waist of time du...

Bad customer service and complete waist of time during booking process.
Wont even risk taking a chance using them .
I had to cancel my booking because hotel address( which they automatically advice on their page) was wrong. No you cant amend it , you have to cancel it!
So after cancelling i had to book again and prices gone up .
I contacted them to match to previous price and they said '' Sorry our prices are live''.