Compass Construction

Compass Construction is a full-service disaster restoration contractor founded by Fred Anderson and Steve Young in 1997. They specialize in fire, flood, wind, and storm damage repair for residential, multi-family, and commercial properties in the Spokane and Coeur d'Alene area. The company provides turnkey services from emergency response to final reconstruction, aiming to restore properties to their pre-loss condition.

The company is available 24 hours a day, 365 days a year, including nights, weekends, and holidays. They promise to dispatch and mobilize immediately, with a goal of being onsite in the Spokane area within 60 minutes for any emergency. This round-the-clock availability ensures they can assist with fire, water, mold, and vandalism damage at any time.

Compass Construction offers a no-cost inspection to help customers understand their restoration needs. They also provide remodeling services, including kitchen and bathroom remodels, as well as roof and window replacements. Customers can request an inspection or a remodel through their website or by contacting them directly.

The business operates out of Spokane, Washington, with a physical address at 2503 E Riverside Ave. They also list a secondary location at 721 N Hogan St. Their primary phone number for service inquiries is 509-532-0055, and they can be reached via email at [email protected].

Many reviewers praise the team's professionalism, efficiency, and attention to detail. Customers frequently mention that the team went above and beyond to ensure projects were completed to satisfaction. The quality of work and the ability to transform outdated spaces into modern, functional areas are consistently highlighted.

The Trustburn rating is 4.1 out of 5 stars based on 11 reviews. The most recent review was posted on November 7, 2023, while the oldest review in the list dates back to April 8, 2022. The rating split includes several 5-star and 4-star reviews, with a few 3-star ratings mixed in.

One key feature is their commitment to no surprise bills. They do not start work until the insurance company confirms exactly how much will be covered. This process ensures customers know the exact cost before moving forward, prioritizing transparency and control.

The company advocates for clients by working directly with insurance companies and adjusters. They provide accurate estimates and speak on behalf of the customer to ensure fair compensation for repairs. This approach helps navigate the claims process more effectively for the homeowner.

Compass Construction emphasizes a commitment to fairness, transparency, and compassion in their approach. They aim to handle the entire process in the customer's best interest, from the initial call to the final stage of reconstruction. This holistic method ensures the customer remains focused on recovery rather than the details of the repair.

The team includes skilled professionals who handle everything from emergency services to the final selection of materials. They assist throughout the entire process, acting as a single point of contact to make disasters more manageable. Their goal is to get homes and businesses back to full operation as quickly as possible.

They offer complete turnkey service, managing the disaster from the moment they are called until the property is fully restored. This includes planning, designing, and selecting materials alongside the actual construction work. The service covers all aspects of restoration and reconstruction without requiring the customer to coordinate multiple vendors.

The company has built a reputation as a preferred contractor for fire and flood damage repair among several insurance companies and housing groups. Their extensive experience spans every field of construction, allowing them to handle diverse disaster scenarios effectively. This track record helps them maintain strong relationships with local agencies.

According to the website, they are a trusted provider that offers exceptional customer service and 100% satisfaction. They have a highly trained team ready to get properties back to normal quickly. Their core values of integrity and dependability are reflected in the high quality of their work and service.

The company provides a certificate of satisfaction and other useful forms for their clients. They also offer employment applications and private pay authorization options for those who need flexible payment arrangements. These administrative tools support their comprehensive service model.

The official website of Compass Construction is restorespokane.com.