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Questions about Homes and Building Management Services in Oman

Based on reviews, listing data and website checks · updated today

What is Homes and Building Management Services in Oman?

Renaissance Services is an Omani company providing integrated facility management (IFM) and related services across sectors like energy, healthcare, ports, logistics, defense, education, and utilities. They self-perform soft and hard facility management services including maintenance, environmental and waste management, and workforce accommodation through Renaissance Villages. The company also offers supporting functions in customer service, human resources, finance, legal, compliance, and technology.

Where is the business located and what is its scale?

The business is based in Oman with its headquarters located at Renaissance House, PO Box 1676, PC 114, Muttrah, Sultanate of Oman, and a second office at Renaissance Services SAOG Building No. 492, Way No. 2708, CBD Area, Muscat. They manage over 3 million square meters of built-up area and service more than 100,000 assets annually. Their workforce includes over 8,500 employees representing 29 nationalities.

How long has the business existed and who leads it?

The company has been operating since 1996 when it was listed on the Muscat Stock Exchange, giving it over 35 years of experience in the industry. It is currently the 6th largest Omani employer in the private sector and has invested over US$520 million in the Sultanate. The management team includes CEO Andrew Dawson and CFO Juma Al Khamisi.

What certifications and core values does the business follow?

Renaissance Services operates with ISO 9001 Quality Management System certification and emphasizes a culture of service and integrity. They are committed to continuous safety excellence, protecting people, communities, and the environment. Their values include respect, vision, safety, ESG, integrity, caring, empowerment, and they believe green, sustainable, digital, innovative, and ethical services are paramount.

What specific services and features does the business offer?

The company provides comprehensive IFM solutions by self-performing most services to reduce costs and improve efficiency. They deliver all non-core services for businesses, including workforce accommodation solutions through Renaissance Villages which contain over 30,000 beds. They also serve as a unique provider of turnkey accommodation and service solutions.

What makes this business different from competitors?

Renaissance Services states that their IFM approach puts people first, believing workplace wellbeing has a direct positive impact on the bottom line. They provide high-standard, economical services with integrity and care, focusing on food safety and facilities maintenance. Their manifesto emphasizes that safety is paramount and they ensure no harm to people or the environment.

Which industries and markets does the business serve?

The business serves multiple sectors including energy, healthcare, ports and logistics, defense, education, and utilities. They operate with a strong local supply chain and are committed to sustaining in-country value (ICV). Their vision is to lead the future in smart sustainable service solutions while maintaining Omani roots.

What concrete metrics or targets are stated on the business's website?

The company's website mentions they have served over 40 million meals annually and operate Renaissance Villages. They also highlight that they have been LTI-free for 75 million hours and aim to achieve a $2bn market cap by 2025. These metrics demonstrate their operational scale and growth targets.

How can a visitor contact the business?

To get in touch, visitors can call the main phone number at +968 2476 5900 or send an email to info@renaissanceservices.com. The contact form accepts messages from customers, vendors, media, or career applicants. The business also provides a fax number at +968 2470 0127 and a WhatsApp number at +968 72777300.

How can a visitor book or order services?

The business provides a contact form on their website where users can select a category such as Customer, Vendor, Media, Career, or Other before submitting a message. The form includes fields for name, email address, subject, and message. It is hosted on their official domain renaissanceservices.com.

What should a first-time customer know about the business?

The company states they are a pioneer and leader in turnkey IFM and service solutions, offering seamless operations and consistency of process and quality. They equip leaders from strategy through execution with comprehensive services. Their approach focuses on deriving optimum value from facilities and assets over their full lifecycle.

What is the team structure and recent investment history?

The business operates with a Board of Directors including Chairman Samir J Fancy and Deputy Chairman HH Sayyid Tarik bin Shabib Al Said. They have invested over US$980,000 in various CSR programmes over the last five years. Their commitment includes safe, efficient, green, and local operations.

What is the business's history and future outlook?

The company has a history of investing heavily in the Sultanate and contributing to local growth and capacity building. They are passionate about building a sustainable future and have a strong local supply chain. Their mission is to achieve a $2bn market cap by 2025 with a positive impact on people, planet, and profit.

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About Homes and Building Management Services in Oman

Renaissance Services is an Omani company that provides integrated facility management (IFM) and related services for organizations across multiple sectors, including energy, healthcare, ports and logistics, defense, education, and utilities. The company self-performs both soft and hard facility management services, such as maintenance, environmental and waste management, and workforce accommodation solutions through its Renaissance Villages. It also provides supporting functions in customer service, human resources, finance, legal and compliance, and technology. The company operates with over 8,500 employees representing 29 nationalities and is based in Oman.