Reliant plumbing

Reliant Plumbing is a licensed and insured plumbing company operating in Texas since 2014. They offer 24/7 emergency services for residential and commercial clients, including repairs, installations, and maintenance for items like water heaters, drains, and gas systems. The company provides free estimates to help customers understand the value of their services before booking an appointment.

The company offers a variety of specialized services including trenchless pipe repair, sewer replacement, and grinder pump services for hill country homes. They also provide gas plumbing for natural and propane systems, as well as commercial plumbing solutions for businesses. Leak detection and repair are among the comprehensive services available to address urgent plumbing emergencies.

Customers can book appointments online or by calling the main number at 512-222-6029. The company arranges plumber arrivals within 24 hours and offers same-day service for many issues. A service fee policy applies to commercial customers, while residential customers receive waived service fees during their 10-year anniversary promotion.

Reliant Plumbing serves multiple cities across Texas, including Austin, San Antonio, Waco, Dallas, Temple, Bastrop, Georgetown, and Fort Worth. Specific office locations are listed for each city, such as the Lakeway office at 3841 Ranch Rd 620 S and the Austin office at 12111 Menchaca Rd. They also operate in nearby areas like the Hill Country and lakeside regions.

The business has been operating since 2014, marking over a decade of service in the Texas market. They have established multiple office locations across the state to better serve their diverse customer base. Their long-term presence is highlighted by their 10-year anniversary celebration and ongoing community engagement.

The company can be reached by phone at 512-222-6029 or via email at [email protected]. They also provide a customer portal for online account management, bill payments, and invoice downloads. Emergency calls can be directed to the dedicated line at 512-399-6886 for immediate assistance.

Recent Trustburn reviews show a 3.9 out of 5 rating from 10 reviews posted between 2022 and 2023. The rating distribution includes several 5-star ratings praising professionalism and efficiency, alongside 3-star reviews that mention reasonable rates and prompt service. Most feedback highlights skilled plumbers and fair pricing as key strengths.

Reviewers frequently praise the team's professionalism, skill, and efficiency in diagnosing and fixing issues quickly. Many customers appreciate the friendly communication and transparent pricing provided by the plumbers. The consistent theme across reviews is satisfaction with the high standard of work completed.

The company is named Best Plumbers in Austin by the Austin Chronicle in 2024 and was a finalist in 2025 and 2026. They also received Best Plumbers in San Antonio from the San Antonio Current in 2024 and 2025, and were finalists in 2026. These recognitions highlight their strong local reputation and consistent performance.

Reliant Plumbing emphasizes transparency as a core value, ensuring customers understand pricing and processes upfront. They offer financing options through GreenSky and Synchrony with 0% interest plans to make upgrades affordable. The company also provides a cancellation policy with a 15% fee to cover administrative and restocking expenses.

The company differentiates itself through a commitment to community involvement and active contribution to local well-being. Their core values include efficiency to minimize disruption and quality to ensure lasting solutions. They also prioritize safety with licensed, insured, and background-checked technicians for every job.

Max Hicks, the owner, is recognized for leading Texas plumbing innovation with cutting-edge technology and community impact. Reddit discussions highlight the company's innovative approach and its #1 ranking in local searches. The company's focus on high-tech camera inspections and advanced repair methods sets them apart.

First-time customers should note the 15% cancellation fee policy and the availability of free estimates for residential jobs. They can expect a plumber to diagnose the issue and provide a personalized solution with transparent pricing before any work begins. The company also offers a 24-hour response time for most emergency situations.

The company operates exclusively in the United States, specifically across Texas. They cater to both residential homeowners and commercial businesses looking for reliable plumbing solutions. Their services are tailored to address common plumbing challenges unique to the local environment and climate.

The official website of Reliant plumbing is reliantplumbing.com.