Regent Sales Inc

Regent Sales Inc is an information technology and services business based in Fort Worth, Texas, that has been operating since 1990. The company specializes in selling new and refurbished servers, storage solutions, networking equipment, and spare parts for legacy systems. They provide maintenance and repair services with a single point of contact for technical expertise and offer customized computer kits or staged deliveries for upgrades over 3 to 18 months.

Their inventory includes world-class brands such as Dell, HP, Sun, IBM, Cisco, and Lenovo for servers, and Dell, HP, Sun, IBM, Lenovo, NetApp, and EMC for storage. Within these brands, they carry specific lines like PowerEdge, ProLiant, SPARC, and rack mounts, wireless adapters, routers, and switches for networking.

All products sold by the company are fully warrantied for a year or longer. They also offer a quality annual maintenance program for clients who need ongoing support for their data center or legacy systems.

The company provides staged deliveries, drop ship deliveries, and customized computer kits packaged and labeled in a kit form. They can accept blanket orders and deliver items to a facility per specifications right when needed, which is useful for upgrading over a 3 to 18 month period.

Regent Sales Inc holds a Trustburn rating of 4.2 out of 5 from 11 reviews. The split includes multiple 5-star ratings praising product quality and service, several 4-star reviews noting reasonable prices and helpful staff, and a few 3-star reviews that cite slower shipping times as the main area for improvement.

Reviewers frequently highlight the company's friendly and helpful customer service team, the ease of navigating their website, and the excellent quality of their products. Many users mention that the staff is knowledgeable, professional, and responsive to inquiries, often describing the overall experience as fantastic or top-notch.

Some reviewers note that shipping times can be a bit slow or take longer than expected. One review specifically mentioned that while the product quality and prices are decent, there is room for improvement regarding shipping speed and product consistency.

The company started 30 years ago in 1999, and Sherisa McClellan has been at the helm for over 20 years. They pride themselves on being leaner and more agile than larger competitors, providing the same level of personal attention to Fortune 500 companies and small businesses alike.

They assist clients in finding exact specifications for discontinued legacy systems, including hard-to-find parts for data centers. They also provide a wide range of related components for each server brand to help rev up, speed up, or patch up existing systems.

The company states they go out of their way to look out for their clients, leveraging knowledge to provide custom solutions at economical prices. They aim to exceed client expectations by ensuring critical parts and services are delivered on time, even during crises.

They service businesses large and small, ranging from Fortune 500 companies to small businesses. Their clients include organizations like the Bureau of Census and Diamond Shamrock, which have provided testimonials about their IT needs and prompt service.

Testimonials mention the provision of parts and systems required for IT needs, including next-day delivery of critical components. Clients have praised the promptness in providing parts and systems that meet shipment and delivery promises.

The business describes its website as a place to receive solutions on time and under budget with exceptional post-delivery support. Customers confirm that the website is easy to navigate, user-friendly, and makes it simple to find what they are looking for.

Regent Sales Inc describes itself as leaner and more agile than larger competitors, allowing them to provide a level of service and attentiveness that larger companies cannot match. They emphasize a track record of excellence and second-to-none customer service.

Regent Sales Inc is located at 119 Goliad St Ste 217, Benbrook, Texas.