Regal crash repairs

Regal Crash Repairs is an automotive body repair specialist located at 29 Petrova Avenue, Windsor Gardens, South Australia. They focus on high-quality repairs and customer service, offering a lifetime guarantee on all workmanship. The business supports customers through the repair process, including assistance with insurance claims and workshop tours.

The business offers a lifetime guarantee on all workmanship carried out at their workshop. They also provide a towing service and specialize in caravan repairs alongside standard automotive bodywork. Additionally, they use the PDR (Paintless Dent Removal) method for removing dents.

To get started, customers can request a quote by filling out the form on their website or contacting them directly at 8266 1300 or admin@regalcrash.com.au. Once a claim is lodged with an insurance company, the business handles the rest of the repair process.

The business is located at 29 Petrova Avenue, Windsor Gardens, South Australia. They serve the Adelaide area and offer a priority repair service tailored for corporate fleet customers with special response time requirements.

Some reviewers praise the team for being professional, friendly, and accommodating, noting that cars are returned looking brand new and clean. Others mention that staff members like Paul and John keep customers informed throughout the repair process.

Some reviewers complain that repairs can take longer than expected and that communication may be lacking. One experience involved having to return the car multiple times to fix the same issue, while another noted the car looked worse than before upon return.

The Trustburn rating is 4.2 out of 5 based on 11 reviews, with the most recent ones from October 2023. The rating split includes multiple 5-star ratings alongside some 3-star and 4-star reviews.

The website states that Regal Crash Repairs is a member of the Motor Trade Association. They also use the latest estimating and bodyshop programs to create faster and more accurate estimates for insurers.

The business offers undercover secure storage upon request and provides a wide range of services including hail damage repair. They also offer free no-obligation quotes for customers seeking collision repairs.

The process involves lodging a claim with an insurance company, after which the business takes over the repair work. Customers are kept informed of progress, and every vehicle receives a quality check before leaving the workshop.

The business emphasizes personalized care and a strong customer focus where they support clients through the entire repair process. They aim to make customers 100% satisfied with the repairs to their vehicle.

The website mentions that the employees share the family's passion for the crash repair industry. The business also likes to be involved in the community by supporting local sporting groups and charities.

The business operates in the construction industry and specializes in automotive body repairs. They are described as Adelaide's hail damage repair specialists with a focus on high-quality work.

Customers can contact the business by calling 8266 1300 or emailing admin@regalcrash.com.au. The website also provides a quote request form for those who prefer to send a message online.

Regal crash repairs has official profiles on Linkedin.