Red Rover Cleaning

Red Rover Cleaning is a professional residential and commercial cleaning service based in Columbus, Ohio, serving Franklin, Fairfield, and Delaware counties. They offer recurring maintenance cleans, top-to-bottom deep cleans, move-in/move-out cleans, and real estate preparation services. The team uses safe and effective cleaning methods and provides all necessary supplies and equipment for every job.

The business offers recurring cleaning schedules that can be set up weekly, biweekly, or monthly to maintain a consistent level of cleanliness. New customers are typically encouraged to start with a Top-to-Bottom Clean before following up with their chosen recurring schedule. They also provide one-time deep cleans for homes that haven't been professionally cleaned in the past 60 days.

Red Rover Cleaning provides specialized services for move-in and move-out situations, including oven and refrigerator clean-outs to help with the moving process. They also offer real estate services to prep homes for listing photos, open houses, or busy weekends of showings. These services ensure properties shine for potential buyers or new residents.

The company operates out of Columbus, Ohio, and explicitly serves Franklin County, Fairfield County, and Delaware County. Their address is listed as SAB / 924 E 13th. Ave, Columbus, OH 43211. They are described as a top-rated house cleaning company specifically in Columbus.

Customers can book services by visiting their website at redrovercleaning.com or by calling their phone number 614-696.9292. The business also provides a checklist and FAQ section on their site to help customers get started. They offer a quick response for new inquiries and have an auto-pay option to avoid leaving cash or checks.

The Red Rover Guarantee allows customers to report dissatisfaction within 48 hours, and the company will return within a 7-day window to re-clean any missed areas. If the customer is still unhappy after the return, they will offer up to a 100% refund. This policy ensures that customers are satisfied with the cleaning results.

Red Rover Cleaning states that they bring their own supplies, including vacuums, brooms, microfiber cloths, and eco-friendly cleaning products. Their certified cleaning techs are equipped with the tools needed to tackle various challenges, from mopping and vacuuming to removing stubborn soap scum. They do not require customers to provide their own equipment.

The company employs a rigorous hiring process where less than 1 percent of applicants are selected. Every cleaning tech must pass a thorough background check before cleaning a customer's home. They also clean the homes of their owner, their owner's son, and many friends and family members as part of their vetting process.

Some reviewers on the business's website praise Brett for being easy to work with, professional, and responsive. Customers appreciate the reminder texts and the flexibility to change schedules when needed. They also note that the team arrives on time and follows up with before and after photos.

The website mentions that they have been in business since at least 2023, as indicated by the copyright notice. They describe themselves as a top-rated house cleaning company in Columbus, Ohio. The business aims to provide consistency and reliability for both one-time and recurring cleans.

Red Rover Cleaning differentiates itself by telling customers that they only hire people they would let clean their own homes. They emphasize that their techs clean the owner's home, the owner's son's home, and the homes of friends and family. This personal touch is a key part of their brand identity.

The business uses Stripe for credit card transactions, which are processed with their own 256 security protocol. They also employ extended validation SSL and a 256-bit security layer on their booking form. No credit card numbers are stored in their system, only a token that allows them to charge the card.

The company offers a 7-day window for customers to request a re-clean if they are unhappy with the work. They also provide a 48-hour window to report concerns before the re-clean can be scheduled. These timeframes are clearly stated in their FAQ section to manage customer expectations.

The official website of Red Rover Cleaning is redrovercleaning.com.