Based on 11 reviews
Redmond Automotive-Traverse City, INC is a family-owned and operated auto repair and maintenance business located at 440 W 14th St in Traverse City, Michigan. The company has been serving customers for 25 years since 1995, originally operating in Saginaw before moving to Northern Michigan. They specialize in full-service auto repair, factory scheduled maintenance, fleet services, and offer loaner vehicles or shuttle service at no additional cost.
The business offers a wide range of automotive services including air conditioning installation and repair, brake and exhaust work, tire services, and front end and suspension repairs. They also provide engine and transmission service, check engine diagnosing, cruise control repair, and remote car starter installation. Additional offerings include trailer hitches, bike racks, running boards, and video/DVD player installation.
Customers can book appointments or request estimates directly through the business's website at redmondautotc.com. The contact form requires a first name, last name, email, phone, and a message or question. The business also provides fleet service options for businesses with multiple vehicles.
The business operates out of its newly expanded 14th street location, having moved from a previous Cass street site. This location serves the broader Northern Michigan area including Traverse City, Acme, Elk Rapids, Kalkaska, Suttons Bay, Leelanau, Grand Traverse, and surrounding regions.
The business has been operating for 25 years since 1995, with a history that includes running the original Saginaw location under John Redmond Sr. before relocating to Northern Michigan. The current team continues the family-owned and operated tradition established by the original owner.
The business employs technicians who are either certified by the State or ASE certified. They use state-of-the-art technology for accurate diagnosis and repair, and maintain a team structure focused on full-service automotive needs.
Multiple reviewers praise the staff for being friendly, knowledgeable, and thorough in explaining repairs. Customers consistently note the efficiency of repairs, fair pricing, and the team's willingness to go above and beyond to ensure vehicles run smoothly.
The Trustburn rating is 4.1 out of 5 from 11 reviews. The rating split includes several 5-star reviews, multiple 4-star reviews, and a few 3-star reviews, reflecting generally positive experiences with minor variations in customer satisfaction.
The business offers free loaner car or shuttle service at no additional cost to customers who need their vehicle while it is being repaired. This feature is highlighted as part of their customer service commitment.
The business provides fleet service specifically for businesses with multiple vehicles, offering specialized repair and maintenance solutions tailored to commercial needs.
The business uses a disclaimer stating that by providing a phone number, customers agree to receive text messages for any purpose. They also note that message and data rates may apply, and customers can opt-out by replying 'STOP'.
The business's website design and development is credited to Pro Web Marketing, and the site includes a site map for easy navigation. The footer confirms the copyright year as 2026.
The business's contact information includes the phone number 231-941-5800 and the email address info@redmondautotc.com, which are used for appointments, estimates, and general inquiries.
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I've had two cars serviced at Redmond Automotive-Traverse City, INC, and I've always been impressed with their service. The staff is friendly and knowledgeable, and they always take the time to explain everything to me in detail. The repairs are done efficiently and at a fair price. I highly recommend them for all your automotive needs.
๐ I love Redmond Automotive-Traverse City, INC! The team there is always friendly and helpful. They take the time to explain everything to me and make sure I understand what needs to be done. I appreciate their honesty and integrity. Keep up the good work!
Redmond Automotive-Traverse City, INC is a trustworthy company. I have been a customer for several years, and I have always been happy with their service. They are knowledgeable, efficient, and fair in their pricing. I would highly recommend them to anyone in need of automotive repairs.
I recently had my car serviced at Redmond Automotive-Traverse City, INC, and I couldn't be happier with the experience. The staff was friendly and knowledgeable, and they went above and beyond to ensure that my car was running smoothly. They even followed up with a call to make sure everything was still working well. I will definitely be using them for all my future automotive needs.
I had a great experience at Redmond Automotive-Traverse City, INC. The team was professional and efficient. They diagnosed and fixed the issue with my car quickly, and the pricing was fair. I will definitely be returning for any future automotive needs.
Redmond Automotive-Traverse City, INC is the best! The service they provide is exceptional. The staff is friendly, knowledgeable, and always willing to go the extra mile. I trust them completely with my vehicle, and I highly recommend them to anyone in need of automotive repairs.
๐ Redmond Automotive-Traverse City, INC is my go-to auto shop. I trust them completely with my vehicle. The technicians are skilled and thorough, and the customer service is top-notch. I highly recommend them.
The service at Redmond Automotive-Traverse City, INC is top-notch. I recently had my car serviced there, and I was impressed with the professionalism and expertise of the staff. They were able to diagnose and fix the issue quickly and at a reasonable price. I would definitely recommend them.
๐ Redmond Automotive-Traverse City, INC provides excellent service. The staff is knowledgeable and friendly, and they always make sure to explain everything to me in detail. I have been a customer for years and have never been disappointed with their work. Highly recommended!
I recently had my car serviced at Redmond Automotive-Traverse City, INC, and I was very satisfied with the experience. The staff was friendly and professional, and they completed the repairs in a timely manner. I would definitely go back for future automotive needs.
I am a satisfied customer of Redmond Automotive-Traverse City, INC. The service provided by this company is exceptional. They always go above and beyond to ensure that my car is running smoothly. The staff is knowledgeable and friendly, and they never try to upsell me on unnecessary repairs. I highly recommend Redmond Automotive-Traverse City, INC for all your automotive needs.
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