Redephone

I bought a tablet with breakage insurance and they said if it broke they would change the tablet and it did not happen

It could only have more variety of furniture, other than that ok

Summer, hot spot, bad cell phone signal, 1 attendant in the box. I bought 1 product on the internet to pick it up on the spot thinking about going faster, I was waiting for more than 1 hour.

To buy with payment it looks very good but to buy with their card I do not advise, I only had problems even to get a duplicate ticket, it is very difficult.

I went to buy three products in the physical store. They only had such products on the store's website. Everything was "have! But only ordering through the store's website". Why then physical store?

You need to improve the service a little more for those who make purchases on the internet, the front employees deal with fearlessly and the shipping is very slow.

Great more should have more employee attending leaves much to be desired esp

Full of employee and you have to be vying for the attention of any of them.

I made the store card to make a purchase but give up on the purchase and left. When I got home the seller called me threatening to cancel the card because I didn't make the purchase. This is admissible.

I didn't have what I wanted, few sellers, prices much higher than on the website.

Reasonably priced, but the service leaves something to be desired

They only answer when they want or when we call to meet people ...

Horrible ... it seems that we are mending their products ... very difficult to serve in that Orange Store - Serra - ES, on Avenida Central ... I tried by whatsapp, in person, anyway ... nothing done.

Great service. Wonderful staff. Good prices. Worth it. Service thousand.

More polite attendants than normal, when you have problems with goods.

Great staff, very well attended and got great discounts.
All new products, without defects.
I recommend and recommend for purchases of appliances, furniture.
My experience as a consumer was good and I had no problems, so I give 5 stars!

I was not attended by an employee with due attention, I got upset and left there I went to Ricardo Eletro and bought the sound I wanted for 1500 reais so I thank this employee's terrible service

Excellent service, staff know how to sell your products very well

Bad! I bought a product through the site, to get in the store, nobody knows anything, I canceled the purchase, and I bought the same product for less value!

I come through this channel to demonstrate my dissatisfaction with the service provided by Casas Bahia unit Laranjeiras - Serra - ES. I bought a product through the Ponto Frio website and removed it from this unit. The lack of organization, communication and zeal for customers meant that the "fast withdraw" took about 40 minutes. Upon arriving at the store, the salesperson instructed me to wait for the service. The attendants, who were 4, were unable to organize themselves and had no service order. The consequence of this was: several salesmen arrived with demands and passed in front of me, several customers who arrived after me (I was the first in line) were served before me and I was the last to leave. In addition, my rotating parking lot had expired and I was at risk of getting a ticket. When I got my product, I went to the manager who did little to listen to me. He stayed on the phone and asked a salesman to answer me. I explained what happened and talked about the terrible and disorganized service and, in the end, the manager, who said he was on the phone, said: I apologize. That is, he was listening to everything. Because of these stressful events I come through this channel to demonstrate my dissatisfaction with the withdrawal of this product in this unit. We know the credibility of the Casas Bahia group and I believe that there is no interest on the part of the company in losing customers due to bad customer service that delay the customer's life and cause the company to lose sales.