Based on 8 reviews
Rooks Computer Technologies is a computer repair and sales business located at 444 John Henry Lee Rd in Lumberton, North Carolina. They provide remote troubleshooting, repairs, upgrades, and sell products like laptops, monitors, and printers. Their team is described as knowledgeable, friendly, and skilled by multiple reviewers.
The business has a Trustburn rating of 4.1 out of 5 based on 8 reviews, with the most recent feedback coming from December 2023. The rating split includes five 5-star reviews, three 4-star reviews, and two 3-star reviews, showing a generally positive customer sentiment.
Customers can reach Rooks Computer Technologies by calling 9102581943 or visiting their website at http://www.rct.name.com. They offer remote assistance for computer issues and also handle in-person repairs and product sales.
First-time customers can start by contacting the business to discuss their specific computer needs, whether it is a repair, upgrade, or a new product purchase. The process often involves a remote troubleshooting session where technicians guide users step by step to resolve issues.
Reviewers consistently praise the company's quick response times, attention to detail, and the expertise of their technicians. Many customers highlight the friendly nature of the team and the value of remote troubleshooting services.
Some reviewers mention that the business consistently provides excellent products and support, with one customer noting they have been using their services for years without disappointment. The reliability and professionalism of the team are frequently cited as key strengths.
Customers can order products or request services through the company's website, where the ordering process is described as smooth. Delivery for purchased items like laptops is noted to be quick, ensuring customers receive their products promptly.
The business has been operating for several years, as indicated by customers who have been using their services for multiple years. They serve the local area around Lumberton, North Carolina, and have built a reputation for consistent reliability.
The official website of Rooks Computer Technologies is rct.name.com.
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Rooks Computer Technologies has provided exceptional service throughout my experience with them. The technicians are knowledgeable and friendly, and they always go above and beyond to ensure customer satisfaction. I appreciate their attention to detail and quick response times. Keep up the great work!
I had a problem with my computer, and Rooks Computer Technologies helped me troubleshoot and fix it remotely. Their assistance was invaluable, and they guided me through the process step by step. I'm grateful for their expertise and patience.
😊 Rooks Computer Technologies has been my go-to for computer repairs and upgrades. They consistently provide excellent service and have never disappointed me. Their team is skilled and professional. I'm always confident that my computer is in good hands with Rooks.
👏 I've been using Rooks Computer Technologies' services for years, and their reliability is unmatched. They have consistently provided excellent products and support. I would highly recommend them to anyone in need of computer services.
I recently ordered a laptop from their website. The process was smooth, and the delivery was quick. The laptop is great, and it meets all my requirements. I'm very satisfied with my purchase.
I recently purchased a new monitor and printer from their website. I must say, the quality of the products is impressive. The display on the monitor is vibrant and crisp, and the printer works flawlessly. I'm very pleased with my purchase.
I have been a customer of Rooks Computer Technologies for a few years now, and I must say that their services are excellent. Their team is knowledgeable and always ready to provide solutions. I highly recommend them for all your computer needs.
👍 The customer support from Rooks Computer Technologies is fantastic. They responded promptly to my queries and resolved the issues quickly. Highly recommended!
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