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Raven's Auto Repair

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Based on reviews, listing data and website checks · updated yesterday

What is Raven's Auto Repair?

Raven's Auto Repair is a family-owned auto repair shop operating two locations in Fullerton and Garden Grove, California. Established in 1990, the business specializes in domestic, foreign, European, hybrid, and electric vehicles. They offer full-service diagnostics, brake service, engine repairs, oil changes, and more, all performed by ASE Master Technicians with a 2-year/24,000-mile nationwide warranty.

What specific service categories do they offer?

Their service menu includes maintenance and oil, engine and cooling, brakes and suspension, electrical and diagnostics, transmission and drivetrain, A/C and climate control, EV and hybrid, and tires and wheels. Specific tasks range from timing chain and water pump replacements to high-voltage diagnostics for Tesla and Toyota Prius models.

How does the customer booking and repair process work?

Customers can book online or call to schedule an appointment, often available the same day. Master technicians run factory-level diagnostics, explain findings, and provide upfront quotes before repairs begin. Most jobs are completed the same day, and customers receive their vehicle backed by a 2-year/24,000-mile warranty.

What makes their atmosphere unique for vehicle owners?

The shop is explicitly pet-friendly, allowing customers to bring their furry companions during service. The business was named in memory of their beloved German Shepherd, Raven, and features a free dog food pantry every 2nd and 4th Friday.

Which vehicle makes and models are supported?

They service all major brands including domestic (Ford, Chevrolet, Dodge), Japanese (Toyota, Honda, Nissan), Korean (Hyundai, Kia), and European (BMW, Mercedes-Benz, Audi, Volkswagen). Specific EV and hybrid models mentioned include the Chevy Bolt, Ford F-150 Lightning, and Nissan Leaf.

What are the exact operating hours and location details?

Both locations operate Monday through Friday from 7:30 AM to 5:30 PM and are closed on Saturdays and Sundays. The Fullerton address is 1018 West Orangethorpe Avenue, while the Garden Grove location is at 12776 Nutwood St.

What is the scope of their warranty coverage?

Every repair job is backed by a 2-year/24,000-mile nationwide warranty. This coverage applies to all makes and models, ensuring customers can travel with confidence knowing their work is protected.

What technology or tools do they use for diagnostics?

The website highlights the use of manufacturer-level scan tools for every make and model. They also mention performing module coding and adaptation for various vehicles to ensure accurate root-cause fixes.

What should a first-time customer know about their service approach?

They emphasize a four-step process: schedule, diagnose, repair, and drive. The team aims for factory-spec procedures and OEM parts, with most jobs done same-day to get customers back on the road quickly.

What areas surrounding Fullerton do they actively serve?

In addition to Fullerton and Garden Grove, they proudly serve drivers from Placentia, La Habra, Brea, and Anaheim. They describe themselves as conveniently located near downtown Fullerton for the North Orange County region.

What do the business's own marketing claims highlight?

The website states they have over 20 years in business and hold a 4.8/5 rating across hundreds of Google and Yelp reviews. They also claim to use factory-grade tools and master technician oversight for every job.

What is the contact method for general inquiries versus service scheduling?

For general inquiries, parts questions, or feedback, customers can email info@ravensautorepair.com. For scheduling service, they encourage calling the specific location phone numbers or booking online directly.

What is the policy for same-day appointments?

The business notes that same-day appointments are often available when customers call or book online. They aim to diagnose, quote, and fix issues the first time, with most jobs completed within the same day.

What is the official website of Raven's Auto Repair?

The official website of Raven's Auto Repair is ravensautorepair.com.

Is Raven's Auto Repair on social media?

Raven's Auto Repair has official profiles on Facebook, Instagram, Youtube.

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About Raven's Auto Repair

Looking for honest, reliable auto repair in Fullerton? Raven's Auto Repair is your trusted full-service shop for domestic, foreign, European, hybrid, and electric vehicles. Family-owned since 1990, we proudly serve the Fullerton community with expert diagnostics, brake service, engine repairs, oil changes, and more, all performed by ASE Master Technicians and backed by a nationwide 2-year/24,000-mile warranty. We're known for our welcoming, pet-friendly atmosphere, so feel free to bring your furry companion while we take care of your vehicle! Conveniently located near downtown Fullerton, we proudly serve drivers from Fullerton, Placentia, La Habra, Brea, Anaheim, and surrounding North Orange County areas.

Address
1018 West Orangethorpe Avenue, Fullerton, California, 92833
Business hours
Mon-Fri: 07:30 - 17:30, Sat-Sun: Closed
Categories
Automotive