Questions about Ramon Jose Art and Doll Studio
What is Ramon Jose Art and Doll Studio?
The business offers affordable one-of-a-kind doll customizations, original digital artwork, and original acrylic paintings. They ship finished dolls that are generally 22 to 24 inches tall and prints on premium cardstock or photo glossy papers. All commissions are considered, and the studio operates out of Texas, USA.
How does the ordering and fulfillment process work?
Customers can request commission work for custom art or doll customizations. The process involves placing an order, after which the business prints and ships the items directly. For prints, customers have 24 hours from order placement to change their selection without additional costs.
What print sizes and formats are available for purchase?
The studio offers 11x17 and 13x19 horizontal or vertical print formats with a 1/4 inch border to prevent image loss during framing. Square formats measuring 12x12 inches are also available with an image size of 11.5x11.5 inches. All prints are provided on premium cardstock with a matt finish or on photo glossy papers.
What are the refund and return policies for artwork?
The business operates on a print-on-demand model, meaning all artwork is printed and shipped only after an order is placed. Because of this, once the artwork is printed, no refunds will be issued for a change of mind or wrong artwork selection. All sales are final unless the item arrives damaged or defective.
What are the specific terms for doll customizations and incorrect addresses?
OOAK doll customizations are sold with a policy that all sales are final, except in cases where the doll is damaged by the carrier. If a package is returned due to an incorrect address, a re-shipping fee of $50.00 will be charged. If the carrier misdelivers the package and it is not returned, no refund or replacement is provided.
How can a customer commission a custom piece?
The studio accepts commissions for both original digital and acrylic painted artworks as well as doll customizations. They are open to requests and will update the website with completed doll information as soon as possible. Customers can reach out to discuss custom project details directly.
Where is the business located and what are the operating hours?
The business is located in Texas, USA, and operates during Central Standard Time. Their hours of operation are Monday through Friday from 9:00 am to 2:00 pm. They are closed on all federal holidays.
What artistic styles and themes does the studio focus on?
The studio specializes in modern, vintage, abstract, and acrylic painting styles. They also create OOAK (one-of-a-kind) dolls inspired by 1950s fashion and art. Their work appeals to those seeking affordable creative artwork to enhance their environment.
What compensation is offered for carrier-damaged items?
The business offers a 30% refund if a damaged OOAK doll claim is approved by the carrier, while buyers keep the doll. For damaged artwork, they offer a 50% refund if the claim is not approved. These policies apply only if the issue is reported within three days of delivery.
What are the fees and procedures for address-related shipping issues?
The studio uses a flat re-shipping fee of $10.00 if a package is returned due to an incorrect address provided at checkout. If the package is not returned because of a carrier misdelivery, no refund or replacement is provided. Customers are advised to double-check shipping information before ordering.
How long has the business existed and what is its background?
The business has been operating since at least 2024, when the owner was diagnosed with Leukemia and began focusing on digital media and art dolls. They have a background in interior design and commercial art galleries, which influences their creative approach.
What are the core values and service promises of the studio?
The business states that they will print, package, and ship all orders themselves. They emphasize that they offer reasonably priced creative artwork that can arouse feelings and enhance the customer's environment. Their goal is to provide unique items not found elsewhere.
How can I contact Ramon Jose Art and Doll Studio?
You can reach Ramon Jose Art and Doll Studio by phone at 806-786-9782.
What is the official website of Ramon Jose Art and Doll Studio?
The official website of Ramon Jose Art and Doll Studio is ramonjose-art.com.
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At Ramonjose-art.com, get reasonably priced creative artwork that will arouse feelings and enhance your environment. Get one-of-a-kind items that you can't find anywhere else by shopping now.
- Website
- ramonjose-art.com
- Phone
- 806-786-9782
- Address
- TX, 78612, USA
- Categories
- Arts and crafts