Rabbit movers

Moving with Rabbit Movers in Brooklyn was a total nightmare that cost us thousands in hidden fees and pure stress. They didn’t offer a walk-through initially—a standard practice elsewhere—which left us relying on a basic form to estimate the cost. Two hours into the job, they demanded an extra $1,000 for "overages." Since many items were already on the truck, they refused to move us unless we paid immediately, leaving us no real choice. Later, we were told we needed a second truck because everything wouldn’t fit. We had a strict deadline to vacate the property, and the movers promised the second vehicle would arrive in just 90 minutes. It took four and a half hours. While we waited in 95-degree heat with my elderly mother-in-law and two cats, our belongings were scattered across the driveway and street. To top it off, they expected an additional $1,000 tip. I’m not seeking a refund or apology, just warning others to always request an in-person assessment, verify truck sizes, get clear time estimates, and research reasonable tipping standards before hiring Rabbit Movers.

I highly recommend avoiding Rabbit Movers in Brooklyn if you own any valuable items. I paid a premium for what I thought would be professional service, but the experience was disastrous. The crew arrived two hours late, packed inefficiently, and managed to scratch my leather sofa, dent lampshades, and shatter a large mirror. To add insult to injury, they left behind their trash and didn’t even remove the packing tape. The website boasts about employing artists and creatives, yet I received two unpolite local laborers who lacked any refinement. It was hands-down the worst move I have ever endured. I am preparing to file a formal complaint to demand compensation for the damages and a refund for such poor performance.

After paying over $1,000 to Rabbit Movers in Brooklyn for my move on July 2, 2022, the experience was quite frustrating. The team from the original crew failed to show up on time, with the replacement arriving two hours late. To make matters worse, I had specifically requested that my sofa be left at a designated spot, but they accidentally dropped off my coffee table there as well. I currently don’t have the table, and they are refusing to come back and get it. As someone who works hard for their money, I hate feeling like I’ve been taken advantage of. I really hope they can resolve this missing item issue.

Rabbit Movers in Brooklyn, NY, is a nightmare. I had to hire them as a backup after another company canceled, and that was a huge mistake. The owner screamed at me, insulted me, and even threatened to leave my stuff behind. It was genuinely traumatizing. To make matters worse, he told me to go see a therapist. His response to my complaint was just as nasty—he brought up my failed relationship and mocked me for being a single mother. I’d say he has serious anger issues and could be dangerous. He offered a refund, but honestly, I’d rather stay far away from his toxic attitude.

After paying a steep $3,500 for our move in Brooklyn and even leaving a generous tip, I was devastated to discover several items missing from our unpacking. It wasn’t just any clutter—these were brand new, unopened goods, including birthday gifts for my children like LEGO sets and snacks, plus a prized pair of Adidas Samba shoes my husband adores. To make matters worse, they left without conducting a proper inventory. We’re also missing a 1.5lb bag of almonds, a 3-liter can of olive oil, and Costco fruit and nut bars. It feels like a violation of trust, especially since the company has been silent despite my attempts to resolve the issue. My family is upset, and frankly, I wouldn’t recommend Rabbit Movers to anyone given their lack of accountability.

Rabbit Movers in Brooklyn really tested my patience. I booked a virtual estimate, but when no one appeared, I waited about 15 minutes to call. After three separate transfers, I finally spoke to the owner. What made it worse was his attitude; he didn’t even apologize or explain that his team member was sick and needed to reschedule. Instead of owning the mistake, he was rude, unprofessional, and kept interrupting me the whole time.

Do not trust the sales pitch at Rabbit Movers in Brooklyn; they say whatever it takes to get the job. Three movers arrived and spent more time complaining than working, and they didn’t even have the gloves or shoe covers they advertised. The representative was shady, hiding extra costs until it was too late. They claimed they knew our NYC building perfectly, but then complained that the walk from the freight elevator to the exit was too far and too cold. They even asked us to convince the doorman to let them use the lobby instead, even though we were told it was impossible. The kicker? We were hit with a surprise charge of over $500 for that distance, which they hadn’t mentioned before. When I pushed back, the dispatcher basically extorted us, suggesting we could avoid the fee if we just tipped the crew better. Calling customer service only brought more arrogance and a dismissive attitude. Avoid this company if you value transparency.

I paid Rabbit Movers $1,000 on April 29, 2022, for a move from my old place to my new address in Brooklyn. They sent someone to inspect my belongings, but the supervisor later claimed the job didn’t match what was discussed over the phone. When I argued that I had explained everything clearly, he called his boss. Since they were speaking Spanish, I couldn’t follow the conversation, but soon I was told I needed to pay an extra $1,500. I refused, pointing out that this wasn’t the agreed-upon price. The boss began yelling at me profanely over the phone before hanging up abruptly. When I called back, I was told his crew had already left with my stuff. I’m currently working with my bank to reclaim my money. To anyone in Brooklyn considering hiring them: avoid Rabbit Movers. I definitely won’t be using them again.

One-star review for Rabbit Movers in Brooklyn. We hired them for a move from NYC to Long Beach Island and, despite their solid reputation, the experience was awful. They underestimated our needs, sending a truck that was too small for our two-bedroom apartment. This forced us to drive back to NYC the next day to retrieve our car and leave behind nearly $5,000 worth of belongings. We also ended up paying $540 over the original estimate. Here is what to watch out for: First, boxes aren't included unless you explicitly request them, even though that detail is buried under "Other" in their survey. Second, the sales team, including Nate, focused more on closing the deal than accuracy; Nate missed the box issue and quoted a wrong price for carrying a couch downstairs, yet he wasn't even present on moving day. Third, their claim of employing artists is misleading—they actually subcontract the work to non-artists. Finally, customer service was poor. Manager Anthony blamed us for the box oversight rather than helping, and both he and Nate seemed indifferent when I emailed them about the issues. The actual movers were nice and skilled, but the company's lack of communication and focus on profit let us down.

I wouldn't recommend Rabbit Movers for your next move. We paid a deposit in February to secure our date, but had to pause due to personal circumstances. When we called back in June to adjust our inventory and schedule the pickup, we were blindsided by a summer surcharge that wasn’t mentioned initially. This added roughly $400 to the original estimate, and we only saw the inflated total after they sent over the revised quote. The hidden fees continued at their Brooklyn warehouse. We were hit with extra charges for a standard bed frame with a headboard and footboard, which seems unfair for a service that should offer fixed pricing for standard furniture. It felt like a bait-and-switch tactic. They also billed us for an extra box we didn’t receive, and since it’s our word against theirs, we had little recourse. Communication was frustrating. A staff member named *** was particularly unprofessional, refusing to negotiate and insisting we pay the additional fees. They also subcontracted the actual delivery to *** Movers without telling us upfront, though they did provide a tracking number, which was the only redeeming quality of the experience. The actual movers were skilled and careful with our belongings, but the management at Rabbit Movers in Brooklyn was disappointing.

🐇 Rabbit movers did an amazing job! They were very responsive and accommodating throughout the entire process. The team handled my belongings with care and completed the move on time. I'm extremely satisfied with their services. 👍

The movers from rabbitmovers.com did an amazing job with my move! They were professional, efficient, and handled everything with care. Their service exceeded my expectations. 5 stars!

🐇 The moving crew provided an excellent service. They were punctual, professional, and handled my items with care. I had a positive experience from start to finish. Thank you, Rabbit movers! 👌

I had an incredible experience with the moving team. They were punctual, efficient, and handled my belongings with care. The entire process was stress-free, and I'm very satisfied with the service provided by Rabbit movers.

The movers were fantastic! They handled everything with care and efficiency. I was impressed with their professionalism. Highly recommended!

I had a great experience with Rabbit movers! The team arrived on time and took great care of my belongings. They were efficient, professional, and friendly. I highly recommend their services!

Rabbit movers provided exceptional service. The team was prompt, efficient, and handled my belongings with care. I would definitely use their services again in the future.

I recently used movers from rabbitmovers.com and I couldn't be happier with the service. The team arrived on time, and they were efficient and professional throughout the moving process. They handled my belongings with great care, and everything arrived safely at my new place. I highly recommend their services!

I must say, Rabbit movers exceeded my expectations. The team was professional, efficient, and took great care of my belongings. I highly recommend their services!

I'm very pleased with the service provided by Rabbit movers. The team was efficient, friendly, and took great care of my belongings. I had a smooth and stress-free moving experience.

🐇 I'm really happy with the service I received from Rabbit movers. The team was friendly, professional, and took great care of all my belongings. They made the entire moving process easy and stress-free. Highly recommended! 😊