1 star because I HAD TOO... However, I will not lie, they were on time for my pick up. The Customer service/operator is lacking Professionalism.... RUDE, RUDE... I will not use them again and would tell those within my company to not use their services.. They speak unprofessional to their customers as if WE need something from them to stay in business. I think not, there are other couriers in the city..
Been using QMS for 19 years now for multiple businesses. Never had an issue with a single delivery.
Just tried calling them to place a shipment order and they just answered the phone with no real greeting and asked for my account number. Hung up.
They are a great service provider, we've been relying on them for 14 years now.
Sadly, had a horrible experience with this delivery vendor. Was promised the world, never got such horrendous customer service honestly.
VERY personable by phone. They pick up, they drop off, they bill. What's not to like? Every step works great!
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