Pure Comfort Heating and Cooling

Pure Comfort Heating and Cooling is a family-owned HVAC contractor founded in 2008 by Gene Baldassano, operating out of 39 Harrison Ln in Streamwood, Illinois. The company serves homes within about 20 miles across Cook, Kane, DuPage, and McHenry counties, including towns like Bartlett, Hoffman Estates, and Schaumburg. They repair, maintain, and install furnaces, air conditioners, heat pumps, boilers, ductless mini-splits, and water heaters as a Lennox Premier Dealer.

A furnace repair typically costs between $245 and $770, while a new furnace installed ranges from $3,000 to $9,500. New air conditioners with coils are priced between $5,000 and $9,000, and a combined furnace and AC replacement falls between $8,000 and $19,000. These prices are typical ranges as of October 2026 and depend on equipment, venting, and access, always confirmed in writing before work starts.

Every repair begins with a $75 diagnostic fee during regular hours, or $99 on evenings, weekends, and holidays. After testing the system, the technician provides a flat-rate price in writing, and nothing is done until the customer approves it. Repairs carry a 1-year parts and labor warranty, and the final invoice includes the technician's notes and warranties with no surprises on the total cost.

Customers can join the Comfort Club for $15 or $20 a month, which offers a 10% or 15% discount on repairs respectively. Standard members also pay no $75 service call fee. Additionally, Nicor Gas and ComEd rebates of up to $225 may apply to qualifying new Lennox models, and 0% financing is available for up to 60 months on select systems during promotions.

The business operates primarily within about 20 miles of Streamwood, Illinois, serving communities in Cook, Kane, DuPage, and McHenry counties. Specific towns frequently served include Streamwood, Bartlett, Hanover Park, Hoffman Estates, Schaumburg, and Elgin. They also provide air duct cleaning and water heater service as part of their broader indoor air quality offerings.

A standard diagnostic or service call is $75 during regular hours, rising to $99 for evenings, weekends, and holidays. Specific tune-up fees include $99 for a furnace or AC alone, $198 for both together, $109 for a boiler, and $149 for commercial tune-ups. Water heater flushes cost $99, while tankless descaling and mini-split deep cleaning are priced at $299 and $610 respectively.

UV lights and air purifiers are installed for between $495 and $1,295. Humidifier tune-ups are performed during furnace maintenance, and the company also offers air filtration and thermostats as part of their product lineup. These services are designed to work alongside heating and cooling systems to ensure complete home comfort.

Pure Comfort Heating and Cooling offers 24/7 emergency service with phones answered live around the clock, including holidays. Same-day appointments are available for urgent repairs, and customers can schedule service fast and easy online. The company emphasizes that they are open 24 hours, 7 days a week to address heating and cooling emergencies quickly.

The company is a Lennox Premier Dealer and has been certified since 2022. Owner Gene Baldassano holds NATE- and EPA 608-certifications as an HVAC technician. The business is also licensed, insured, and bonded, ensuring that every job gets a written, flat-rate price before work begins.

Water heater flush and maintenance services are priced at $99, while tankless water heater descaling and flushing costs $299. The company installs tank, power vent, and tankless water heaters, with typical installation costs starting from $1,600. These services are offered alongside their broader HVAC repair and replacement capabilities.

Customers can request a free in-home replacement estimate for furnaces, air conditioners, heat pumps, or full systems. The company provides Good, Better, and Best options with upfront pricing, including Nicor Gas and ComEd rebates where eligible. Estimates are always free, in writing, and carry no obligation for the customer.

Commercial tune-ups are priced at $149, while a boiler tune-up costs $109. Mini-split deep cleaning is a specialized service priced at $610. These fees are part of the complete price list used in the field, ensuring transparency before any work starts.

The process guarantees that the approved flat-rate price is the exact amount the customer pays after the work is completed. The final invoice includes the technician's notes and the applicable warranties, with no overtime charges added on top of the diagnostic fee. This flat-rate pricing model is a core part of their service promise.

Every repair carries a 1-year parts and labor warranty, while new systems are backed by Lennox warranties plus the company's own labor warranty. The company commits to finishing the job quickly and correctly, backing their work with real warranties instead of fine print. This ensures customer peace of mind regarding the longevity of the installed equipment.

Pure Comfort Heating and Cooling is located at 39 Harrison Ln, Streamwood, Illinois, 60107.