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Pure Water Solutions, INC

4.9· 106 reviews
Average ratingExcellent
4.9/ 5

Based on 106 reviews

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donj 553
Reviews 1

Ross from Pure Water Solutions in Houston is a pleasure to work with. I’ll admit I was a little nervous before reaching out because I had read some other negative reviews, but my experience with him completely changed that perspective. I purchased an iSpring Reverse Osmosis system for my new kitchen, and the process was incredibly smooth. Ross is patient and knows exactly what he is talking about, answering my questions with genuine helpfulness. The system was installed in Medford on the morning of August 27, 2024, and I’m very happy with the result. Dealing with Pure Water Solutions was easy, and I love the quality of the water.

Veronica B.
Reviews 1

I am giving Pure Water Solutions a perfect five-star rating based solely on their exceptional customer service, since I haven't installed a system yet. Ross has been wonderful to deal with, offering extensive knowledge and answering every question I had, usually within a day or two. The only thing holding me back is my current budget. As soon as finances allow, I would love to have Ross install a system. I plan to update this review with my installation experience once it happens, but I wanted to recognize Ross's genuine, unpaid effort in helping us get to this point.

Berney H.
Reviews 1

Ross, the owner of Pure Water Solutions, truly cares about his customers. He takes the time to understand exactly what you need and helps you find the most efficient gear for your sporting activities. It’s clear he is dedicated to providing top-quality service to everyone in Houston.

Mark F.
Reviews 1

As a Century 21 realtor, I sent a client to Pure Water Solutions for a home in Selma, Oregon dealing with arsenic. They were thorough in checking the water supply and installed a complete filtration system with a solid one-year guarantee. It’s great to know the water is finally safe and healthy to drink. Kudos to the team in Houston!

Dan M.
Reviews 1

Living in Houston has meant dealing with various water quality issues for years, and Pure Water Solutions has been a fantastic partner. Their team truly understands the different types of water problems we face in Texas. After switching to their system, we’ve been able to enjoy clean, iron-free water for years now. Highly recommend their service.

S. Z.
Reviews 1

I had an amazing experience with Ross at Pure Water Solutions in Houston. He took the time to review my water report and helped me choose the right filtration system for my new home. The installation was quick and efficient, and now I have filtered water at my kitchen sink and a whole-house system. I’ve stopped buying bottled water, and my hair and skin have never looked better! Highly recommend.

Rhonda B
Reviews 1

I can't say enough good things about Ross from Pure Water Solutions. He took the time to thoroughly investigate the water contamination issue at our home and was incredibly thorough in his explanation. His expertise really shines through—he handled a tricky situation that others might have overlooked. Ross guided us patiently through the entire installation process, making sure we understood every step. If you want clean water and top-tier service, I highly recommend Ross and the Pure Water Solutions system.

Kathleen F.
Reviews 1

I’ve relied on Pure Water Solutions to treat my well water for the last three years, and they have been fantastic. Before working with them, I dealt with that awful rotten egg smell, but now my water is crystal clear, sparkling, and fresh. The system runs quietly and without any issues. When we had a minor glitch, they were incredibly helpful—a technician guided me through the programming over the phone and got everything back to normal quickly. I really appreciate their honesty and friendly service. They even handle remote fixes whenever possible. If you’re looking for reliable water treatment in Houston, I highly recommend this company. They truly know their stuff.

David L.
Reviews 1

Ross at Pure Water Solutions in Houston was incredibly helpful when I reached out regarding hard water issues at home. He has a deep understanding of the subject and made sure I had all the necessary information to get the system installed. Even after the sale, he remains responsive and ready to address any questions or concerns. I wholeheartedly recommend both Ross and the team at Pure Water Solutions for anyone dealing with hard water problems.

Marisa J.
Reviews 1

I am really happy with the water filtration system from Pure Water Solutions in Houston. It gives me great peace of mind knowing that the water I drink is free from harmful substances. Ross and his team were excellent during the installation and took the time to answer all my questions. I highly recommend them!

Don B.
Reviews 1

I had a fantastic experience with Ross at Pure Water Solutions in Houston. He took the time to thoroughly inspect our well water system and clearly explained how all the components work together. His recommendations were spot on, and I really appreciated that he didn’t try to upsell us. He was genuinely focused on helping us understand our options rather than pushing for a sale. Highly recommend their honest service!

Susan C.
Reviews 1

Switching to Pure Water Solutions for our water system in Houston has been a game changer. No more cluttered counters or fighting over labeled bottles like we did with the Brita filter. The water from the tap is fresh and clean right out of the gate. It’s so convenient to just turn on the faucet and have great drinking water whenever we need it. Highly recommend their system!

Bret & Kate D.
Reviews 1

Ross from Pure Water Solutions truly went above and beyond to help us tackle the arsenic problem in our well water. He guided us through evaluating options and developed a perfect solution for us, even sticking around to answer questions during installation. The whole-house platinum system delivered impressive results, dropping our arsenic levels from a concerning 243 parts per billion to non-detectable. A huge plus is that the system only requires common household consumables, which are easy to find at local stores in Houston. Five stars!

Markaye
Reviews 1

After moving into our new house in Houston, we were dealing with water that smelled like rotten eggs, was orange and silty, and was clogging up our pipes and appliances. Pure Water Solutions installed a system that made an immediate difference. The smell is gone and the discoloration has disappeared. Ross even followed up to ensure everything was running smoothly. It’s now safe to drink straight from the tap—highly recommended!

Josiah
Reviews 1

I can’t say enough good things about Pure Water Solutions in Houston. The quality of their units is exceptional. My family and I have been using their system for nearly five years now, and we are thrilled with our decision. Before this, I never really thought about water quality—I was perfectly fine drinking from the hose—but now I can definitely tell the difference between clean, healthy water and the stuff we used to get. Huge thanks to the team at Pure Water Solutions for the improvement in our daily lives.

JennyGreg M.
Reviews 1

Ross at Pure Water Solutions really nailed it with the gear needed to fix that sulfur smell in our new well. The service was fast, and he’s been super helpful whenever we’ve had questions about our new system. I’d totally recommend Pure Water Systems to anyone in Southern Oregon dealing with volcanic ash buildup.

Mel O.
Reviews 1

Ross at Pure Water Solutions in Houston delivered an outstanding experience from start to finish. He took the time to thoroughly explain the different system options and helped us choose the perfect fit for our specific needs. He was punctual for our scheduled appointment and executed the installation quickly and with impressive attention to detail. His expertise and friendly demeanor made the whole process a pleasure. It’s been over three years since our system was installed in 2019, and it has performed flawlessly. Maintenance is incredibly simple, requiring only an annual filter and UV lamp replacement. Ross remains responsive to any questions and even shared helpful links for finding replacement parts on Amazon. Whether for a home or business, I highly recommend Pure Water Solutions for anyone looking for reliable, great-tasting water solutions.

Vickie C.
Reviews 1

Pure Water Solutions saved the day! I’m a Realtor dealing with an emergency Arsenic issue in a property we were selling, and their response time was incredible. They called back the very same day, explained everything clearly, and had a high-quality, affordable system installed in just two days. The staff is incredibly friendly, and the equipment is top-notch. Highly recommend them for great service and value!

Paula J.
Reviews 1

After three decades of enjoying pristine water on my Texas ranch, I was shocked to discover arsenic poisoning when a well test revealed .68 levels. While other quotes ranged from $10,000 to $25,000, Pure Water Solutions stood out by offering a money-back guarantee if the system didn't produce arsenic-free water. Ross has been incredibly knowledgeable and is always available to answer questions. I highly recommend them for anyone dealing with water issues in Houston.

Roger M.
Reviews 1

I had a wonderful experience at Pure Water Solutions in Houston. Ross was incredibly helpful, taking the time to answer all my questions without any hard selling. He even handled the installation of the new system for us. The water quality is amazing now—crystal clear and great tasting. Highly recommend their services.

T. Scott
Reviews 1

Ross did a fantastic job with our filtration system. We were well over the EPA limits for arsenic, but after his installation, the water is completely clear. We’re finally able to stop worrying about what’s in our well. Highly recommend Pure Water Solutions to anyone in the Houston area looking for reliable water treatment.

Larry Price
Reviews 1

We have been relying on Pure Water Solutions in Houston since 2016, and the system has run flawlessly for five years. When I finally needed assistance this year, Ross was incredibly helpful, guiding me through a reset over the phone. The quality of our water and fixtures remains excellent. Great equipment backed by outstanding customer support. Highly recommend Ross!

Donny Baumgardner
Reviews 1

Ross from Pure Water Solutions in Houston was incredibly responsive and clearly an expert in his field. He helped us transition away from our old water softener to a healthier solution that actually fixed our specific problems. The pricing was fair, and we are now enjoying a cost-effective, high-quality water system. Highly recommend Ross!

Marci B.
Reviews 1

I’m thoroughly impressed with the water softening system installed by Pure Water Solutions back in March 2021. Ross was incredibly helpful and took the time to address every question I had throughout the process. If you’re in Houston looking for reliable service, I wouldn’t hesitate to recommend this team.

Jim G.
Reviews 1

When we contacted Ross at Pure Water Solutions a few months back regarding our saltwater well, the initial setup had some hiccups. The system was shutting down and not quite meeting expectations. However, Ross stuck with us through the troubleshooting process and got everything sorted out. We are absolutely thrilled with the results now—our water supply is robust, easily handling both household needs and watering the landscaping. We couldn't be happier with the service from Pure Water Solutions here in Houston.

Ann James
Reviews 1

We are really happy with our new water softener from Pure Water Solutions. Ross was excellent to work with—super professional and he really knows his stuff when it comes to water quality. My skin and hair have never looked better. Highly recommend their system if you are dealing with hard water in the Houston area. Thanks again, Ross!

Ann J.
Reviews 1

Working with Ross at Pure Water Solutions in Houston was a fantastic experience. He has deep expertise and was incredibly responsive, even coordinating directly with our plumber. He took the time to explain the entire system in detail, and we are completely satisfied with the result.

Connie Guntly
Reviews 1

We recently moved into a home with a well and noticed a distinct sulfur odor in the water. After some research, we reached out to Pure Water Solutions in Houston, and the difference was immediate. The filtration system works wonderfully and requires minimal upkeep. I also want to highlight Ross, whose customer service was outstanding; he was incredibly responsive and ensured our order was processed and delivered quickly.

Dennis I.
Reviews 1

Pure Water Solutions is fantastic. They are responsive and truly understand water quality. We bought an RO system to tackle arsenic and hard water, and it works perfectly. It’s great for drinking, showering, and even gardening—it has genuinely improved our daily lives.

Paula Joneikis
Reviews 1

After 32 years of enjoying clean well water in Houston, I was devastated when arsenic poisoning forced me to switch to bottled water deliveries. Finding a reliable well pump company proved difficult until I met Ross at Pure Water Solutions in Houston. Unlike others who wouldn't back their work, Ross offered a solid guarantee: if his system couldn't handle my high arsenic levels (mine was at .68), I’d get my money back plus a 15-year warranty on the equipment. I trusted him, and the results speak for themselves—my arsenic level dropped to an impressive .001. Today, I finally have clean water again. Ross remains accessible and knowledgeable, always ready to answer questions or resolve issues promptly. It’s reassuring to have such an expert on your side.

Mike W.
Reviews 1

The owner at Pure Water Solutions in Houston really knows their stuff and was incredibly helpful. They took the time to evaluate my setup and stayed with me until we figured out the optimal placement for the unit. I went with their system plus a potassium softener, and the difference is night and day—the metallic taste is completely gone. So far, everything has been great. It’s reassuring to know I can just call or text the owner directly if anything comes up. It’s rare to find a business owner who truly stands behind their work, but they are 100% committed to customer satisfaction. If you are dealing with well water that has an okay or bad taste, this is the solution. I’ve already sent a few friends their way. I don’t expect any problems down the road, but knowing the owner has such genuine integrity gives me total confidence that any issue will be taken care of.

Ariana
Reviews 1

We are thrilled with the water filtration system from Pure Water Solutions right here in Houston. The contrast between their output and standard city tap water is unmistakable. It’s really motivated us to keep hydrated, whether we are at the office or out on a trail. Great product!

Gina S.
Reviews 1

Honestly, I’m not sure why we put off getting a water softener for so long. The difference was immediate—my skin and hair feel so much softer now. It’s going to be a relief to finally stop battling hard water stains and spots around the house. Pure Water Solutions in Houston made the whole process easy with a quick installation, and it was definitely worth the investment.

Brandi H.
Reviews 1

I am thoroughly impressed with Pure Water Solutions in Houston. Their team responded incredibly quickly to my request, and the quality of my water has never been better. I really appreciate their money-back guarantee as well. They are always available to answer questions or resolve any issues, even late at night or on Sundays. Highly recommended!

daddyo diggity
Reviews 1

My experience with Pure Water Solutions in Houston was fantastic. I reached out to Ross because our tap water had an awful rotten egg odor. He took the time to explain the root cause and outlined the best solutions for us. After the treatment was installed, the smell disappeared completely. Now we have pure, great-tasting water throughout the house.

cheezball69
Reviews 1

When arsenic in our water threatened to derail our home sale, other providers told us to wait six to eight weeks. Pure Water Solutions in Houston resolved the issue completely within just a few days. They kept us, our realtor, and even the buyer in the loop the entire time. If you have water problems, call them. Highly recommended.

Shaun B.
Reviews 1

I had a fantastic experience with Pure Water Solutions in Houston. Ross was incredibly knowledgeable and took the time to help us set up water systems for both our homes. He was patient, easy to talk to, and always available whenever I had questions. Highly recommend this team for their excellent service and expertise!

William M.
Reviews 1

I’m thrilled with the service I received from Ross at Pure Water Solutions in Houston. He was incredibly responsive and provided expert advice throughout the process. The team did an excellent job installing our new water softener. The results are fantastic—the calcium carbonate and magnesium are completely gone, leaving our water clear, clean, and soft. Highly recommend their plumbing solutions!

Tammy A.
Reviews 1

For comprehensive water treatment services, look no further than Pure Water Solutions in Houston. Ross excels at tailoring solutions to your specific requirements and backs that expertise with outstanding support. We have a well and needed a system for the entire house, which seemed like a daunting challenge given our water quality. The iron levels were triple the normal limit, but after the installation, our water is crystal clear and perfect. Pure Water Solutions is definitely the right choice for this job.

Sue C.
Reviews 1

Ross truly knows his stuff at Pure Water Solutions in Houston. He provided clear, thorough answers to every question I had and quickly pinpointed the right fix for my issue. I’m confident I’ll be sending friends and neighbors here for their water needs. Thanks for the great service!

Alison N.
Reviews 1

Pure Water Solutions in Houston did a fantastic job. Our plumber recommended Ross, and his team installed both a sediment filter and a reverse osmosis system for our well water, which had been plagued by rust and sediment. The water quality is excellent now. Ross is always responsive and happy to answer any questions over the phone. Although the initial cost was significant, it was a smart investment. We love the clean water and appreciate having a company that stands firmly behind its installation.

Melinda F.
Reviews 1

Ross at Pure Water Solutions in Houston truly went above and beyond. The water quality is incredible, but it was his attentive service that stood out. He kept us updated throughout the entire process, from the delivery of the system to scheduling the plumber, ensuring we were happy with every step. Ross even double-checked our well specifications to guarantee we received the perfect water for our needs. Highly recommend him if you want top-quality water!

Jen A.
Reviews 1

I recently had Pure Water Solutions install a whole-home water softener and sediment filter here in Houston to tackle our notoriously hard well water. The installation was seamless, and the water quality is excellent. The owner was incredibly patient and went above and beyond to answer all our questions throughout the process. Highly recommend their service!

Juan A.
Reviews 1

Ross from Pure Water Solutions in Houston gave me a quick and helpful answer when my water started smelling like rotten eggs. He suggested upgrading to a more durable filter system to handle the odor long-term. The installation crew arrived at my home in under three days to get the new system in place. I highly recommend Ross and his team for their prompt service and expertise.

Barbara S.
Reviews 1

I was impressed by Ross’s expertise regarding water filtration systems. He took the time to clearly explain the specific needs and the reasoning behind the recommendations. The installation process was handled quickly and professionally, and the pricing was very fair for the quality of service provided by Pure Water Solutions in Houston.

Terri M.
Reviews 1

I had a great experience with Ross at Pure Water Solutions in Houston. He was patient, knowledgeable, and took the time to thoroughly explain everything and answer all our questions. We are absolutely delighted with our new water softener and highly recommend the team for their excellent service.

Shawn G.
Reviews 1

Pure Water Solutions stepped up when we needed them most. Despite the Alameda fires destroying our original filter, they arranged a replacement and had it installed in just a few days. The whole experience was fantastic—from their friendly attitude and quick response to the professional installation. They even sent over the manuals and followed up with a call to guide us through the flushing process. The system itself is user-friendly and performs excellently. Highly recommended for anyone looking for reliable service.

Dawn P.
Reviews 1

Ross at Pure Water Solutions in Houston was fantastic to work with. They arranged for a water test and had a plumber out to install our water softener and UV system faster than we expected. The difference in water softness is amazing, and knowing our drinking water is safe has given us great peace of mind. I’m so glad we went with them and wish we had invested in this years ago. Highly recommend!

Matt G.
Reviews 1

I’m thrilled with the water quality in my Houston home since Pure Water Solutions installed the softener and reverse osmosis system. The difference in taste is remarkable. Ross, the technician, was incredibly helpful and knowledgeable, walking me through the process until I felt confident managing the system myself.

Ronda M.
Reviews 1

Getting a system from Pure Water Solutions in Houston is a true hassle-free experience. Unlike other providers, there is no need to block off time each week for a routine visit. If anything goes wrong with your unit, a quick call is all it takes to get the issue resolved.

Chris O
Reviews 1

I am thoroughly satisfied with the results! It took a while to find the right provider for my water needs, but discovering Pure Water Solutions in Houston was the perfect solution. Their system works beautifully, and the water tastes great. Highly recommend them to anyone looking for reliable filtered water.

Shasta Sleep Services
Reviews 1

Having used Pure Water Solutions for four years now, I’m thoroughly impressed. The water quality is fantastic, and it’s a far more convenient and cost-effective alternative to buying bottled water or managing heavy, bulky jugs from delivery services. Highly recommend their system for anyone looking for a hassle-free upgrade.

RKLJ
Reviews 1

Pure Water Solutions in Houston really went above and beyond for me. Even though they are based out of Texas, the owner drove all the way to Modoc Point—about 20 miles north of Klamath Falls—to install my water filtration system in the dead of winter. He is super responsive and always takes the time to work with me over the phone to sort out any questions or problems. You can tell he stands behind his work and is genuinely committed to making sure you are satisfied with the product.

Reed Koyano
Reviews 1

Ross, the owner at Pure Water Solutions in Houston, truly goes above and beyond for his customers. After a third-party contractor replaced a damaged tank but forgot to install the necessary cutoff valve on the new unit, Ross took full responsibility. He has personally arranged to ship the missing part and ensure it gets installed correctly, fulfilling exactly what I paid for. Great service and support!

Barb and Richard
Reviews 1

Ross from Pure Water Solutions in Houston was a pleasure to work with. He is incredibly knowledgeable and reliable, showing up exactly when he said he would. He worked tirelessly to resolve a tricky problem for us. I would gladly recommend Ross and the team at Pure Water Solutions to anyone looking for high-quality service.

Chris @ Jim Clark's Consignment Country
Reviews 1

Pure Water Solutions has completely transformed our hydration game! Since installing their system, everyone at our company is drinking more water because it actually tastes great. The installation process was a breeze—quick and straightforward. We are absolutely thrilled with the upgrade!

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About Pure Water Solutions, INC

Address
2085 Queens Branch Rd