PT Lock & Safe Ltd.

Had a fantastic experience with PT Lock & Safe Ltd in Norwich. Andy was incredibly quick, friendly, and his professional demeanor really made a difference. I’m very satisfied with the service.

My BMW keys were locked in the boot, and since I’m not a frequent customer of locksmiths, I was at a loss. My breakdown cover provider couldn’t help, claiming the boot is too secure when deadlocked. They pointed me to PT Lock & Safe in Norwich. Despite it being the weekend, they responded quickly. The initial quote seemed reasonable, so I booked the service. Phil, the locksmith, arrived within half an hour. He was polite, professional, and handled my frustration with empathy. He picked the lock in minutes and accepted card payment via his iPad, sending the invoice straight away. I was thoroughly impressed with the efficiency from start to finish. They even offered to cut a spare key for my car. I’ll definitely call them again if the need arises!

PT Lock & Safe in Norwich delivered exactly what I needed—fast, responsive, and clearly knowledgeable technicians with solid workmanship.

PT Lock & Safe came to the rescue when our holiday cottage guests got locked out. The team arrived right on schedule, ensuring our visitors didn’t miss their booked show. They also took the time to explain the lock issue clearly and provided useful tips for the future. It was a reliable and friendly service from Norwich, leaving everyone satisfied.