Based on 9 reviews
Rex-Elektro is the exclusive Hungarian distributor of J. Pröpster lightning protection products, a German brand. Since 2000, the company has focused on distributing electrical materials through wholesale partners while also providing technical support for design and installation phases. The business operates two distinct manufacturing units in Nagytarcsa, one for lightning protection and another for general equipment manufacturing.
The company's product catalog is organized into specific technical categories including grounding, EPH, external lightning protection, insulated lightning protection, and surge protection. These specialized segments allow customers to find precise solutions for different electrical safety needs. The website also lists new arrivals and discontinued items to keep the inventory transparent.
Rex-Elektro launched a manufacturing division in 2016 at its Nagytarcsa facility, expanding beyond simple distribution. This unit focuses on producing equipment while continuously upgrading its machinery and workforce expertise. The company emphasizes that this growth has improved both the quantity of staff and the overall quality of production tools.
The business maintains two separate addresses in Nagytarcsa for its different operations: Ipari park II. Cinkotai út 26 for the lightning protection unit and Ipari park I. Naplás út 16 for the equipment manufacturing unit. Both locations share the same phone number, +36 1 388-8547, for customer inquiries. These facilities are located in Budapest's XV. kerület area.
Multiple reviewers consistently praise the speed of customer service responses and the helpfulness of the support team. Customers frequently mention that queries are resolved promptly and that staff are knowledgeable and friendly. The fast delivery and secure packaging of products are also highlighted as key strengths by several buyers.
Some customers noted that while the product quality is excellent, the experience was rated slightly lower when the issue was not with the product itself but perhaps with the ordering process or specific interactions. Despite this, the overall sentiment remains positive with most users expressing satisfaction with the purchase and service.
The company states that its primary goal is to fully meet the needs of its partners and customers. It positions itself as a provider of unique solutions and emphasizes a customer-centric approach in its operations. The business also highlights its commitment to minimizing environmental impact through waste reduction in its manufacturing processes.
Rex-Elektro offers a wide range of lightning protection systems including HVC systems and concrete base systems with new designs introduced in 2023. The company provides technical assistance for creating individual lightning protection systems tailored to specific requirements. These services are available during both the planning and execution phases of projects.
The business operates through a network of electrical wholesale partners who distribute the J. Pröpster brand products. This distribution model allows the company to reach a broad market while maintaining a centralized technical support function. The company also directly engages with customers who need specialized technical advice or custom system designs.
The company participates in industry events such as the Villanyszerelő Konferencia held at Lurdy Ház in March 2025. This event demonstrates its active engagement with the electrical trade community and its focus on networking with professionals. The company also publishes news and updates regarding its products and services on its website.
The website mentions that the company is committed to environmental responsibility by minimizing the harmful effects of generated waste. This sustainability focus is part of their broader operational philosophy alongside customer service and product quality. The company also highlights its ability to provide rapid fulfillment from its own stock reserves.
The company's history includes a significant shift in 2016 when it began its own equipment manufacturing business. This expansion was driven by continuous development and the need for better tools and machinery. The company has been operating since 2000, establishing itself as a key player in the Hungarian market for lightning protection.
The Trustburn reviews show a clear pattern of high satisfaction with product quality and service speed. Most 5-star reviews specifically mention the excellent condition of products and the helpfulness of the support team. The 3-star reviews are fewer and seem to reflect minor issues rather than fundamental problems with the business model.
You can reach Rex-Elektro by phone at 0613888547.
The official website of Rex-Elektro is proepster.hu.
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The purchase experience with Rex-Elektro was fantastic. The product I received was in excellent condition and met all my expectations. The customer support team was also very helpful and responded promptly to my queries. I highly recommend Rex-Elektro for their quality products and excellent service.
Rex-Elektro exceeded my expectations. The product I ordered arrived quickly and was packaged securely. The customer service team was highly responsive and resolved my queries effectively. I am extremely satisfied with my purchase and will definitely recommend Rex-Elektro to my friends and family.
I recently purchased a product from Rex-Elektro and I must say I am satisfied with my purchase. The product is of great quality and works perfectly. The customer service was also very helpful and resolved all my queries in a timely manner. Overall, I had a great experience with Rex-Elektro and I highly recommend them to others.
I'm absolutely thrilled with the service provided by Rex-Elektro. The product I received was of excellent quality and exactly what I was looking for. The customer support team was friendly, knowledgeable, and promptly addressed all my concerns. I highly recommend Rex-Elektro to everyone looking for reliable electronic products.
I recently purchased a product from the online store proepster.hu. The item arrived on time and was well-packaged. I am satisfied with the quality of the product and it works perfectly. The customer service was also responsive and helpful. Overall, I had a positive experience with proepster.hu and would recommend them to others.
I recently bought a product from Rex-Elektro and I am extremely happy with my purchase. The item arrived on time and was exactly as described. The customer service team was very professional and answered all my questions promptly. I highly recommend Rex-Elektro to anyone looking for high-quality electronic products.
The purchase process on proepster.hu was smooth and hassle-free. The product I ordered was delivered on time and was exactly as described. The customer support was helpful and provided timely responses to my inquiries. I am satisfied with my purchase and would consider buying from this store again in the future.
I recently purchased a product from Rex-Elektro and I must say it was a great decision. The product was of exceptional quality and the customer service provided was top-notch. The staff was friendly and helped me with all my concerns. I am really impressed with Rex-Elektro and will definitely shop with them again in the future.
I had a really good experience with the online store proepster.hu. The product I bought from them was exactly as described and arrived in a timely manner. The customer support was prompt and helpful in answering my questions. I am happy with my purchase and would consider buying from them again in the future.
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Rex Elektro focuses on the distribution of electrical materials.