Prime Solar Energy

Prime Solar Energy is a Canberra and NSW-based solar installer that provides residential and commercial systems, including panels, batteries, inverters, EV chargers, heat pumps, and air conditioning. They offer a complete energy ecosystem from design through to ongoing monitoring and maintenance, using only Tier 1 components and CEC-approved products. The business serves homes and businesses looking to reduce electricity bills and achieve energy independence with a focus on long-term reliability and efficiency.

The company operates out of a Canberra office at 5/44-46 Grimwade Street, Mitchell, Macquarie, ACT 2911, and maintains a second listing at 8A/3 Jamison Centre, Macquarie, ACT 2614. They have completed over 2,500 installations across the ACT and NSW regions and have been operating for over seven years with a team of certified professionals.

To get started, customers can request a free, no-obligation quote by calling 1300 899 294 or emailing info@primesolarenergy.com.au. The process involves a tailored consultation where experts analyze past energy bills to determine the optimal system size, followed by a transparent recommendation and installation by their in-house team.

Prime Solar Energy claims to offer a Best Price Guarantee with competitive, transparent quotes that have no hidden costs or inflated margins. They also provide a 25-year product warranty on their Tier 1 panels, inverters, and batteries, ensuring long-term performance and reliability for their clients.

The business is recognized as a Top 10 Solar Installer in the A.C.T. Overall at the 2026 SunWiz Awards, an independent industry program that recognizes Australia's top-performing solar companies. This award highlights their consistent quality and the high standard of work they deliver across Canberra and regional NSW.

Their in-house team manages every stage of the project, from initial design and system sizing explained in plain language, through to switch-on and beyond. This single-team approach ensures that nothing falls through the cracks between different trades and provides a seamless experience for the customer.

The FAQ section on their website states that most standard residential installations up to 10kW are completed within one day, while larger or more complex commercial systems requiring switchboard upgrades may take up to 2–3 days.

They use only Tier 1 solar panels, inverters, and batteries from proven brands, which are backed by industry-leading warranties. This focus on high-quality components is designed to maximize efficiency and ensure the system performs well in the unique Canberra and NSW climate.

The company offers a range of services beyond standard panel installation, including inverter installation, solar battery storage, EV charger setup, heat pump installation, air conditioning repair and maintenance, and professional insulation installation.

Prime Solar Energy emphasizes safety and compliance by ensuring every installation meets strict Australian electrical and safety standards. They also help customers access every eligible rebate, incentive, and finance option to make the transition to clean energy more affordable.

After the system is installed, they provide ongoing local monitoring, preventative care, and reactive repairs to keep every system performing optimally. This after-sales support is managed by the same in-house team that handles the initial design and installation.

The business states that their systems automatically shut down during a blackout for safety reasons, but if a solar battery is installed, it will seamlessly switch on to provide backup power to essential circuits like lights and the fridge.

Some reviewers on the platform note that the company provides clear advice before customers commit to a system, avoiding generic packages in favor of tailored recommendations based on individual property goals.

Prime Solar Energy positions itself as a trusted local partner that thinks beyond the installation day, offering a complete energy ecosystem including insulation and heat pumps to ensure long-term efficiency and comfort.

You can reach Prime Solar Energy by phone at 1300899294.