Kotak Mahindra Prime Limited

Kotak Mahindra Prime Limited (KMPL) is a subsidiary of Kotak Mahindra Bank Limited and has been one of India's leading car finance companies since 1996. The company also began offering two-wheeler loans in 2018 and Loan Against Property in 2021. It finances new, used, and re-finance vehicles, as well as two-wheelers and offers car lease and dealer finance services.

To start a loan application, customers can visit the official website primeloans.kotak.com or call the service number 1800 209 5732. The site allows users to apply for new car finance, used car re-finance, top-up loans, and two-wheeler finance directly online.

KMPL operates its main office at 27BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai - 400 051. The company serves customers across India and provides services in financial services, banking, and insurance sectors.

The business has been operating since its incorporation on February 28, 1996, making it over 29 years old. It was formed as a joint venture with Kotak Mahindra Bank Limited holding 60% and Ford Credit International Inc. holding the balance.

Customers can reach KMPL by calling the toll-free number 1800 209 5732 or visiting the website primeloans.kotak.com. The company also provides a service request form for customers to raise complaints or queries online.

Reviewers have noted that the process for getting a No Objection Certificate (NOC) after loan closure can be slow, with some customers waiting 36 days or more for the document to be issued.

Some users on Reddit have shared experiences of receiving incorrect NOCs or delays in getting the correct one after closing their vehicle loans with the company.

The website states that customers can trust calls from the number series 160 as legitimate communications from KMPL, helping to distinguish them from scam calls.

For switching a mandate to a new bank account, customers must visit the nearest KMPL branch with a 3-month bank statement of the new account to complete the process.

The business provides a 'Calculate EMI Charges & Fees' tool on its website to help customers understand the financial details of their loan options.

The company operates between Monday and Friday from 9:30 am to 6:00 pm, with a lunch break from 1:00 pm to 2:00 pm at its service points.

The company also offers a 'Loan Against Property' service which was introduced in 2021, expanding its financial solutions beyond just vehicle loans.

The official website of Kotak Mahindra Prime Limited is primeloans.kotak.com.