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Precision Door Service

4.8· 392 reviews
Average ratingExcellent
4.8/ 5

Based on 392 reviews

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Roxane Siskind
Reviews 1

Precision Door Service has earned my trust twice over. My first experience with their opener repair was excellent, so I called them back when my garage door started acting up. Joshua was the technician on this visit; he was polite and quickly diagnosed the issue. He fixed the door, and it now operates smoothly. I highly recommend them for any garage door repair needs.

Michael Soderlund
Reviews 1

I was thoroughly impressed with the service provided by Precision Door Service. The job was completed professionally and quickly, right within the two-hour window. James Harris is a highly skilled technician who clearly knows his trade. He was incredibly helpful, walking me through every feature of the new openers and handling the installation of the car opening system as well. I have zero complaints about the experience.

MV
Reviews 1

Ed from Precision Door Service was fantastic. He quickly spotted that the springs on the problematic door were mismatched and proactively checked our second door, letting us know it might need attention soon. The new parts were clearly superior to the old ones, and the whole repair process went smoothly. Ed was efficient, double-checked his work, and ensured everything was functioning properly. I highly recommend Precision to anyone and will definitely call them again for future repairs.

Lucy Sciarretto
Reviews 1

Josh Vogel from Precision Door Service did a fantastic job fixing our garage door opener. He was professional, friendly, and clearly knows his stuff. He also handled the annual inspection for the door we bought from you. I highly recommend his services. Thanks again, Josh! Lucy & Mark Sciarretto

Lilah Dellaselva
Reviews 1

After seeing the great work done on my neighbor’s garage door, I decided to get a quote. Josh Vogel, the technician who came out, was incredibly professional and knowledgeable, which made me confident enough to move forward. I also had a positive experience calling Glenn; he was friendly, explained the process clearly, and let me know about a discount I qualified for. I’ve already put down a deposit and am now just waiting for the installation to be completed.

John Lambert
Reviews 1

Josh from Precision Door Service was punctual and efficient in fixing my garage door issue. He clearly explained the different repair options, showing me the new pulleys and explaining how they, along with the new key lock and opener, would resolve the problem. It was great to have such detailed information before deciding on the best course of action. I’m very satisfied with the quality of the service and the repair work.

Richard Lawrence
Reviews 1

Precision Door Service earned my highest recommendation. The tech arrived right on schedule and efficiently pinpointed the issue with my garage door opener. He laid out my options clearly and handled the replacement work professionally. I really appreciated the attention to detail, especially since he made sure to haul away both the old unit and all the packaging waste. He also took the time to walk me through the operation of the new device and clarified the warranty terms. I was completely satisfied with the service.

Olajuwon Clemons
Reviews 1

The technicians at Precision Door Service in Charleston are knowledgeable and personable. They clearly knew what they were doing and handled the garage door work excellently. I will definitely call them again for any future maintenance needs. Thanks for a great experience!

Jason Myers
Reviews 1

When looking for reliable help around the house, you want a company you can trust. Precision Door Service proved to be exactly that. Dave went above and beyond during my repair, not just fixing the immediate issue but also explaining how to spot potential problems in the future. I’m now keeping their contact details on hand for any future garage door needs in Charleston.

Amanda Melendez
Reviews 1

Precision Door Service delivered exactly what we needed. Josh was incredibly knowledgeable and made sure we understood the root of the problem before starting. His team moved fast, getting the replacement parts installed without any delay. It’s rare to find such efficient service in Charleston, and we truly appreciate how quickly they resolved our issue.

Myrty and lenny Groeneveld
Reviews 1

I was pretty stressed last Saturday when I realized our garage door had detached from the wall and was hanging precariously just inches above my car, risking serious damage. Since Precision Door Service had originally installed the unit, I called to report the issue, but it took a couple of calls and some persuasion to get them to acknowledge their liability. They initially claimed their weekend service was only for Monday, but I pushed back, and eventually, a new technician came out. The door was fixed, but the experience was a bit rocky. I wouldn’t recommend them for their phone customer service, but Paul did an excellent job on the repair. I’d definitely hire him again.

Richard Rodgers
Reviews 1

Precision Door Service did a fantastic job on my garage door. Chet replaced the broken spring along with new cables, pulleys, rollers, and even lubed the system. The work was completed quickly and efficiently. Chet was extremely professional and a pleasure to work with.

Francis Mercier
Reviews 1

I was really impressed by how quickly Precision Door Service arrived. Even though my garage door system is quite old, they had the necessary replacement parts right there on their truck. This made the repair process smooth and efficient, allowing them to get the badly worn components replaced without delay.

Clark Dean
Reviews 1

Chet Shroder from Precision Door Service handled the repair of a broken spring on our four-decade-old garage door with impressive expertise. He didn’t just fix the immediate problem; he thoughtfully highlighted a few other areas that needed attention, which led to a decision to order a new door. His deep knowledge and professionalism make him a valuable part of the team.

Phillip Finger
Reviews 1

Chet from Precision Door Service was a pleasure to work with. He arrived on time and handled the repair with great skill and care. It was refreshing to hear how much he genuinely enjoys his job, and his pride in the company was evident. I would highly recommend them!

George Huntington
Reviews 1

I needed a replacement for my old garage door opener and decided to call Precision Door Service. They scheduled the appointment quickly, and the team showed up right on time the very next day. I had Scott as my technician, and he was excellent. I really appreciated his attention to detail throughout the entire process. He didn't just run the wiring from point A to B; he made sure it looked good, which really showed his pride in his work. The new opener is super quiet, and the remotes work perfectly.

T. H.
Reviews 1

The level of professionalism, speed, and efficiency displayed by this technician was outstanding. He is a true asset to Precision Door Service, and I will definitely recommend your company. I truly hope all your technicians in Charleston are as competent as he is. Thanks!

Ted Ryan
Reviews 1

Chet from Precision Door Service was the technician who came out to our Chetwood Court home, and his work was outstanding. He didn’t just fix the remotes for all three of our vehicles; he also took the time to inspect our garage door system thoroughly and pointed out a few areas that need attention. I’ve already asked for a quote to have the company correct those issues, and I am fully confident in hiring your team to get the job done right. I would definitely recommend Precision Door Service to anyone. Ted Ryan

Thomas Simard
Reviews 1

Precision Door Service did the job, but I found the rates on the higher side. They swapped out the sensors to fix the issue in about twenty minutes, which brought the total to $200. I saw on the precisiongaragedoorsct.com website that there are discounts for seniors and military personnel, but the technician didn’t mention that when I was there.

Maria Caulfield
Reviews 1

Chet, the technician from Precision Door Service, was outstanding—professional, helpful, and understanding. We bought our garage door from them less than a year ago and have been very satisfied with the quality. We recently encountered a small issue with the door’s opening mechanism, but Chet fixed it quickly and efficiently. The door is now working perfectly. I wouldn’t hesitate to give them five stars. Thank you, Chet!

Catherine LaForza
Reviews 1

We recently moved into a new home with a malfunctioning garage door just as winter arrived, so we needed a quick solution. Precision Door Service stepped up and provided excellent communication throughout the process. They sent Chet, who arrived promptly and was incredibly knowledgeable. He completed the repairs efficiently in just a few hours. I was very pleased with the quality of service and would highly recommend Precision Door to anyone in need.

Cynthia N
Reviews 1

Precision Door Service did a fantastic job. Jimmy was a pleasure to work with and handled everything professionally. The repair was done quickly, and the result is impressive—my garage door runs so smoothly and quietly that I barely notice it anymore. Highly recommend their service in Charleston!

Debbie Moore
Reviews 1

I’m thoroughly satisfied with the service provided by Precision Door Service. Ray was punctual, arriving at 9 AM, and had the entire project wrapped up by 1:30 PM. It’s impressive that he handled everything single-handedly—removing the old doors, reframing as needed, installing two new ones, and cleaning up—all within four and a half hours. Given that my garage is slightly slanted, which added complexity to the task, the final result was excellent. Thanks, Ray!

Lorraine Wilcox
Reviews 1

Chet from Precision Door Service did a fantastic job. He was incredibly professional, clearly explained the situation, and offered several repair options. The entire garage door fix was completed in just an hour. I’m giving this service five stars and will definitely call them again if any issues arise, plus I plan to recommend them to my friends.

Jeff
Reviews 1

I had a less-than-pleasant experience with Precision Door Service. The technician who came out didn’t greet me and seemed genuinely irritated for the entire visit. While he did eventually diagnose the issue with my garage door opener and finish the repairs within an hour, his attitude left a lot to be desired. Given the lack of basic courtesy, I don’t plan to call them again.

STEPHEN OATES
Reviews 1

Precision Door Service was a pleasure to work with. Rich fixed our garage door efficiently and brought a great attitude to the job. His friendly demeanor and sense of humor made the whole experience enjoyable. Highly recommend for their excellent service and professionalism.

Gordon Krusen
Reviews 1

Chet Shrader from Precision Door Service was fantastic. He replaced the rolling hardware on both our garage doors with great skill and energy, finishing the complex work in under two hours. He took the time to thoroughly explain the issues and the fixes, which gave us a lot of confidence. It was also a huge plus that he gave us a thirty-minute heads-up by phone and arrived right on time.

Susan F
Reviews 1

Duane was incredibly professional and thorough when he arrived. He took the time to walk us through exactly what was needed for the repair, which helped us understand the work involved. It’s rare to find someone with such genuine expertise, and he truly is a garage door super star. I highly recommend Precision Door Service for their excellent service and knowledgeable technicians.

Paul Sciarra
Reviews 1

My experience with Precision Door Service was excellent from start to finish. I was impressed by their punctuality; they promised a window between 12 and 2 and showed up exactly at noon. The technician, Ed, efficiently diagnosed the issue and completed the repairs. Considering the quality of work, the final bill felt very fair. I would gladly hire them again and recommend their services to others.

Alan & Janet
Reviews 1

I had a fantastic experience with Precision Door Service in Charleston. Jay showed up right on time and quickly pinpointed the issue, even pulling up records from our past service calls to ensure the job was done right. The repair went off without a hitch, and his professionalism made the whole process a breeze. I really hope all my home maintenance tasks can be this smooth!

Ed Mullen
Reviews 1

Precision Door Service came highly recommended. Chet showed up right on schedule for the spring replacement. He was honest about needing to swap out a few other worn pieces too. It wasn’t cheap, but the parts he used are superior and built to last much longer than standard hardware store options. Plus, the five-year warranty sealed the deal. With a quarter-century of experience under his belt, Chet worked fast and handled everything with real professionalism. Definitely got the job done right. Thanks, Ed!

Alfred Hartwell
Reviews 1

Ash Hartwell, Amherst. I was pleasantly surprised by how punctual Precision Door Service was. My technician, Rich Netto, showed up exactly at 1 PM, which is a refreshing change from the delays I’m used to. He efficiently completed a minor repair and installed a new garage door opener. I appreciated that he walked me through the installation process, so I understood exactly what he was doing. The new device works flawlessly, and the whole job was finished in about 30 minutes. I’m really impressed with the speed and high quality of their service. Many thanks.

Reno Decker
Reviews 1

The technician from Precision Door Service called ahead to let us know he was running early. It turned out the garage door wasn’t actually broken, just a few loose screws, but they still only charged us for the service call. I really appreciated that they didn’t try to invent issues just to make extra money. This is our second time using Precision Overhead Doors, and we’d definitely recommend them. Thanks for the honest service!

Joel Paul
Reviews 1

Brian from Precision Door Service delivered outstanding work right here in Charleston. I really appreciated how he took the time to walk me through the repair and discuss my options without any high-pressure sales tactics. Thanks to his quick and efficient service, my old garage door is running smoothly, and I know what to expect in the future. I’ll definitely be calling Precision Door Service again for any future needs.

Mike A.
Reviews 1

James from Precision Door Service really impressed me. He not only kept me informed about his ETA but even showed up a bit ahead of schedule. I appreciated how clearly he walked me through the proposed solution and explained the mechanics of the hardware. I’d definitely call on James again for any garage door needs.

Joann Smulski
Reviews 1

Precision Door Service delivered top-notch service in Charleston, SC. Chet was a standout technician who took the time to clearly explain every step of the repair, repeating details as necessary to ensure we were fully informed. He was friendly and professional, even giving us a heads-up call before arriving so we could be prepared. Our son had recommended them after a previous positive experience, and Chet’s performance certainly lived up to the referral.

Tom Mione
Reviews 1

Precision Door Service did a fantastic job! They showed up right on schedule and the technician was clearly very experienced. He took the time to double-check everything to ensure the work was done perfectly, finishing the job quickly and efficiently. I highly recommend them for their reliability and quality service.

Margaux Lubin
Reviews 1

I can confidently say that Precision Door Service in Charleston is the way to go. Our experience with technician Rich was outstanding—he arrived promptly and handled everything with a high level of professionalism. I really appreciated how clearly he explained the process and took the time to patiently answer all my questions. Thanks to their efficient service and clear communication, we’ve already decided that Precision will be our go-to choice for all future garage door needs.

Robert Mackie
Reviews 1

Precision Door Service delivered exactly what I needed. Jay arrived promptly, handled the work efficiently, and was a pleasure to interact with. The scheduling team was also very helpful and friendly. I’ll definitely be calling you again for any future repairs and will recommend your services to others.

Georgianna Jette
Reviews 1

Josh is a standout technician! He did a fantastic job installing my garage door opener at Precision Door Service. His attitude was courteous and professional throughout the visit. He took the time to explain the process clearly and even got my HomeLink connected for me. He really represents the company well!

Donald Wood
Reviews 1

Great experience with Precision Door Service! When my garage door broke on a Friday evening, I called them in and they handled my request efficiently. The next day, everything went smoothly. Ed arrived early and had the repair done in no time. Highly recommend their prompt and professional service.

Mike Soltis
Reviews 1

When our garage door springs snapped over the weekend, trapping our car inside, we were relieved to know Precision Door Service would answer our call on a Saturday afternoon. Chet arrived right after his long shift and did an incredible job. The door now operates better than ever. We really appreciated his thorough and efficient service.

Barbara Allis
Reviews 1

Precision Door Service was contacted for a specific issue where a component on the front wall above the door was loose. However, the recommendation felt like an upsell, as they suggested a full hardware rebuild for $799, which seemed like a significant jump in price for what appeared to be a minor repair.

Wendy S.
Reviews 1

Precision Door Service truly exceeded my expectations. The team was punctual, polite, and did an outstanding job. Beyond the quality of the work, they took the time to explain my options clearly and left the area spotless. It’s rare to find such thorough service and honest advice when making a purchase. Highly recommended!

Jim Grant
Reviews 1

I am writing from the comfort of my home after being discharged from the hospital following a heart attack, so I was particularly grateful for the smooth experience with Precision Door Service in Charleston. The phone receptionist was wonderful, and the technician arrived promptly, courteously, and with a deep knowledge of garage door systems. He thoroughly examined the issue, diagnosed the problem, and got things fixed efficiently. My only minor critique is that I would have appreciated a clear price list for parts and labor beforehand, just so I could have fully understood exactly what accounted for the $321 charge. Other than that, the service was superb, and I plan to follow up on his recommendation for a complete door replacement.

Lois Luddy
Reviews 1

I was so satisfied with the previous work Precision Door Service did at my home that I called them back. Chet S. was fantastic—punctual, professional, and thorough. He not only explained the costs clearly but also walked me through how to operate the new system.

Mary Ann K.
Reviews 1

Precision Door Service delivered an outstanding performance, proving they truly value every customer. The technician was incredibly efficient, tackling the job without any delay despite the grueling July heat. He worked tirelessly to ensure everything was done right, and his dedication was evident throughout. I have received great service over the years, but this was easily the best experience I’ve had. I highly recommend them for their reliability and professionalism.

Mary Mulcahy
Reviews 1

Precision Door Service had Chet out to take care of our garage door, and he did a fantastic job. He was incredibly professional throughout the visit, taking the time to explain exactly where the issues were and giving us a clear estimate for both parts and labor to get things running smoothly and safely again. He finished the necessary repairs quickly and efficiently. We are thrilled with the results and our door is operating perfectly. The recommended upgrades made a huge difference, so thank you, Chet, for the excellent work!

Mark
Reviews 1

I had a fantastic experience with Precision Garage Doors CT. I needed a garage door opener fixed, and the booking process was straightforward and fast. I appreciated getting a confirmation email that included photos and background info on the technicians. Brian and Rolando arrived promptly, bringing all the necessary parts in their van. They were courteous, professional, and efficient in their repair work. Brian took the time to clearly explain what went wrong and how it was fixed. Based on this service, I wouldn't hesitate to hire them again or recommend them to friends.

Marie Thompson
Reviews 1

Chet Shrader did an excellent job rebuilding the torsion springs on my garage door. He took the time to walk me through all available options and finished the job right on schedule. If you are looking for reliable maintenance or need a new garage door installed in the area, I highly recommend Precision Door Service.

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About Precision Door Service

Precision Garage Door of CT & Springfield provides garage door repair, spring repair, and opener repair services, along with the sale and installation of new garage doors and openers. The company serves Connecticut and Western Massachusetts, with locations covering areas around Hartford, Waterbury, Middletown, New London, Manchester, South Windsor, New Haven, Granby, Simsbury, Torrington, and Springfield. It lists local phone numbers for each service region and offers online booking for appointments. The website also features customer review counts per location and information about warranties, the company's pledge, and an online garage door showroom and designer tool.

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