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Questions about Pop Pelican

Based on reviews, listing data and website checks · updated 2 days ago

What is Pop Pelican?

Pop Pelican is Australia's leading store for all things collectable, featuring Australia's largest range of Pop! Vinyls. With over 20 years of industry experience, the business ensures every item on its website is officially licensed. Located on the Gold Coast, it operates as a fully Australian store supporting local jobs and communities.

What are the shipping costs and free shipping thresholds?

The website offers free express shipping on all orders over $200. For orders under $200, customers can pay a flat rate of $9.95 for standard shipping or $14.95 for flat rate courier delivery with live online tracking. Most orders are dispatched within 24 hours, though up to 10 business days are allowed for processing and delivery.

What is the returns policy for collectables?

Because all items are collectables, the store cannot accept change-of-mind returns. However, if an item is faulty or delivered damaged, customers must email the business on the delivery day to have the issue fixed immediately.

What payment methods are accepted?

Pop Pelican accepts all major credit cards including Mastercard, Visa, and American Express. They also accept PayPal for secure transactions.

What are the customer service hours and contact details?

Customer service is available Monday to Friday from 9am to 5pm AEST. The business can be reached via email at info@poppelican.com.au or by phone at +61756464531.

What specific product categories are available?

The store sells Pop Vinyls, Action Figures, Die Cast Models, Construction Kits, Loungefly Bags, Board Games, Masks, Plush Toys, Trading Cards, Yo Yos, Advent Calendars, and Pop Keychains.

How fast are orders typically dispatched?

The website states that 99% of orders ship the same day they are placed. Most orders are dispatched in under 2 business days, ensuring fast delivery to most locations within Australia.

Are there any limited edition releases available?

Yes, the store offers limited edition Pop Vinyls that are always very limited in number and sell fast. These items remain on the website only while stocks last, and access to them is secured by the company's 20 years of industry experience.

What social media profiles are linked?

Pop Pelican maintains active profiles on Facebook and Instagram, which can be accessed through their website.

What is the website's domain?

The official website domain is poppelican.com.au.

Where is Pop Pelican located?

Pop Pelican is located at Po Box 5979, Gold Coast MC.

Does Pop Pelican have reviews on Trustburn?

Pop Pelican has no reviews on Trustburn yet. Anyone who has used it can write the first review on its Trustburn page.

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About Pop Pelican

Pop Pelican is Australia’s leading store for all things Collectable including Australia’s largest range of Pop! Vinyls.
With over 20 years experience in the industry, our dedicated staff are the best in the country in sourcing great collectable items ensuring every single item on our website is officially licensed.
We are proudly a 100% Australian store supporting our country, communities and local jobs.
Located on Australia’s Gold Coast, enables us to provide fast local delivery everywhere in Australia whether you choose Australia Post or courier delivery for your order. However we always recommend courier delivery to enable the fastest delivery with live online tracking.
Most orders are dispatched in under 2 business days ensuring fast delivery in just a few days to most locations.

We appreciate you shopping locally at our fully Australian store.

Address
Po Box 5979, Gold Coast MC