Questions about Plumber Woody Point
What is Plumber Woody Point?
Plumber Woody Point is a Queensland-owned local plumbing and gasfitting firm operating under QBCC No: 15024607. The team handles emergency plumbing, general plumbing, drainage, and hot water repairs and replacements. They serve Woody Point, Margate, Clontarf, and the wider Redcliffe peninsula headland area.
What specific suburbs does this business cover for jobs?
The business covers Woody Point itself plus the neighbouring suburbs of Margate and Clontarf. Their regular run takes in the whole headland and its neighbours, so a job in Margate, Clontarf, or on toward Redcliffe is all part of the same visit.
How much does it cost to call out for a job?
A $0 call-out fee applies to every job, and there is no extra charge after hours or on public holidays. The flat-rate price is agreed before work starts, and payment is by card or EFTPOS once the job is done.
What warranty or guarantee is offered for the work performed?
Every job is handled by a licensed plumber under QBCC No: 15024607, and the labour has a lifetime labour warranty. Additionally, the business is backed by a Fix-It-or-It's-Free guarantee, though terms and conditions apply.
What happens if the plumber arrives late to the job?
If the team is late, $100 comes off the customer's bill. This policy is explicitly stated on their website to ensure accountability for punctuality.
What types of plumbing emergencies are handled on the same day?
Emergency plumbing covers burst pipes, overflowing toilets, no hot water, and gas leaks. The business aims to provide same-day service where they can, working seven days a week and available 24/7.
What specific hot water system services are available?
The team repairs tanks where the fault allows it and replaces systems at the end of their life. They size the new unit to the household rather than simply matching the old one during replacements.
What drainage issues are cleared by the team?
Blocked sewers, stormwater lines, and general drain blockages are all cleared by their team. They can follow up with a camera inspection if the blockage keeps coming back.
What general plumbing repairs are included in their scope?
General plumbing covers tap repairs, toilet repairs and cisterns, bathroom plumbing, and kitchen plumbing. They also handle leak detection and gas fitting for heaters and cooktops.
What payment methods are accepted for jobs completed on-site?
Payment on the spot is accepted via card or EFTPOS once the job is done. Nothing needs to be posted or transferred later, meaning the customer settles when the plumber packs up and leaves.
What are the current promotional offers for new customers?
Customers can get $80 OFF a tap replacement, $60 OFF their first service, $99 OFF blocked drains, or $220 cashback on hot water installs. All offers require mentioning the code when booking and have terms and conditions.
How does the business ensure the same person quotes and performs the work?
The same person who quoted the job is the one who turns up with the right parts to carry out the work. This ensures consistency and accountability from the initial quote to the final completion.
What information should a customer have ready when they call?
Customers should jot down what is happening, where the water or gas is coming from, and which street they are on. These details help the team bring the right gear on the first visit and triage the call effectively.
What certifications and memberships does the business hold?
The business is licensed and insured under QBCC No: 15024607. They are also a member of the MPAQ, which is mentioned alongside their licensing status.
Where is Plumber Woody Point located?
Plumber Woody Point is located at 1/10 Woodcliffe Crescent, Woody Point, QLD 4019.
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Weak flow in a ridge cottage or a burst flexi hose in an esplanade unit, Plumber Woody Point handles both across Woody Point and the wider Moreton Bay area. We work out of 1/10 Woodcliffe Crescent, Woody Point, QLD 4019 and answer the phone on (07) 3524 7117. The headland business is licensed and insured under QBCC No. 15024607, an MPAQ member, with 200+ five-star Google reviews. A $0 call-out fee applies to every job, the flat-rate price is agreed before work starts, and there is no extra charge after hours or on public holidays. Hot water system repairs and replacements are a daily call here. General plumbing covers tap repairs, toilet repairs and cisterns, bathroom plumbing, kitchen plumbing and sinks, leak detection and gas fitting, and emergency plumbing covers burst pipes, overflowing toilets, no hot water and gas leaks. For drainage we clear blocked drains, blocked sewers and blocked stormwater and run CCTV drain camera inspections. We work 24/7, seven days a week, same-day where we can, $100 comes off the bill if we are late, and all labour carries a lifetime labour warranty under our Fix-It-or-It's-Free guarantee (T&Cs apply). Housing runs from 1940s cottages to 1960s to 1980s unit blocks, so galvanised supply lines and earthenware drains are common, salt air off Bramble Bay corrodes brass fittings and balcony pipework, and streets falling from the Oxley Avenue ridge flatten near the water, where solids drop out and block. We also cover Margate and Clontarf along the esplanade. Quote this listing for $60 off your first service, T&Cs apply. Locally owned, not a franchise, card and EFTPOS in the van. Ring us and name your street.
- Website
- plumberwoodypoint.com.au
- Phone
- (07) 3524 7117
- Address
- 1/10 Woodcliffe Crescent, Woody Point, QLD 4019
- Categories
- Business supplies and equipment