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Play.com

4.2ยท 12 reviews
Average ratingGreat
4.2/ 5

Based on 12 reviews

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What reviewers say about Play.com

Generated with AI from 12 reviews on Trustburn ยท updated 62 days ago

Customers generally describe Play.com as providing an excellent and user-friendly online shopping experience with a vast and impressive range of products. Many reviewers highlight that the website is easy to navigate and that customer service is often responsive and helpful in resolving issues promptly.
What does Play.com do?

Play.com is an award-winning U.K.-based retail business established in 1998 that offers nearly 8 million products across categories like technology, home and garden, and clothing. It is a wholly owned subsidiary of Rakuten and also provides various career opportunities for roles such as web designers and financial analysts.

Are there any complaints about Play.com?

The critical reviewers wrote that Play.com has room for improvement in customer service, with some queries not being adequately addressed or taking longer than expected to resolve. They also noted that shipping sometimes took longer than expected and that prices could be more competitive.

What do people say about Play.com outside Trustburn?

Outside of Trustburn, people discuss Play.com primarily in the context of gaming and DVDs, with some describing it as a nostalgic platform for those categories. Other discussions mention it as a source for cheap products or reference its past existence in relation to other retail activities.

AI-generated from reviews on this page. Verify anything important with the company directly.

Srikant Gupta
Reviews 1

Play.com provides an excellent online shopping experience. The website is user-friendly, and the range of products is impressive. I had an issue with a damaged item, but the customer service promptly arranged for a replacement. Overall, I am highly satisfied with Play.com and will continue shopping here.

Haseeb Safdar
Reviews 1

The website offers a wide range of products at affordable prices. However, there is room for improvement in terms of customer service. Some of my queries were not adequately addressed. Despite that, I'm pleased with the overall shopping experience on Play.com.

Karstein Rasmussen
Reviews 1

I had an average experience with Play.com. The website was easy to navigate and the selection of products was decent. However, the shipping took longer than expected and the customer service was not very helpful in resolving my issue. Overall, Play.com could use some improvement in their service.

Thomas Wong
Reviews 1

The online store was user-friendly, and I found some great deals on Play.com. The checkout process was smooth, and I received my items on time. However, I had an issue with one of the products, and it was disappointing that the customer service did not provide a satisfactory solution. Despite that, Play.com is still a good option for online shopping.

Sean Horan
Reviews 1

My experience with Play.com has been average. The website has a good selection of products, but the prices could be more competitive. Additionally, I faced some issues with the shipping, which was quite disappointing. The customer service was helpful, but it took longer to resolve my query than expected.

Ary Batista
Reviews 1

๐Ÿ™‚ I recently purchased from Play.com, and the experience was excellent. The website layout is user-friendly, and the checkout process is hassle-free. The customer service team was responsive and resolved my query promptly. I would highly recommend Play.com for online shopping! ๐Ÿ‘

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About Play.com

Play.com is an award-winning retail business that offers its customers a choice of nearly 8 million products, including DVDs, music, musical instruments, video games, books, clothing, sports and outdoors, technology and office, home and garden, health and beauty, toys and gifts, and baby products. The company also offers a huge range of career opportunities from web-designers to financial analysts, and other product buying roles.

In 2014, Play.com introduced four new categories such as hobbies and craft, motoring, pets, and groceries, as well as multiple sub-categories, including vinyl, luggage, jewelry, watches, and footwear.

Play.com was established in 1998 and is based in the U.K. It is a wholly owned subsidiary of [Rakuten](https://www.crunchbase.com/organization/rakuten).

Website
play.com