Questions about PJH Dog Training
What is PJH Dog Training?
PJH Dog Training is a New York City-based service led by Pepe Hernandez, a CPDT-KA certified trainer with a PhD in behavioral neuroscience. The business specializes in force-free, reward-based methods for dogs facing issues like reactivity, leash pulling, and separation anxiety. Services include in-home training, agility classes, scent work, and virtual coaching tailored to urban environments.
Where is PJH Dog Training located and which neighborhoods does it serve?
The business operates out of 2504 Broadway in New York, NY, and primarily serves Manhattan neighborhoods including the Upper East Side, Hell's Kitchen, Chelsea, SoHo, Brooklyn, and Queens. Appointments outside Manhattan incur a flat $85 extended area service fee per appointment to cover the door-to-door trip.
How can a new client book a session and what are the starting costs?
Clients can start by booking a virtual consultation for $85 or an in-person in-home consultation for $195. After the initial assessment, they can enroll in private in-home training, group agility classes, or remote coaching sessions with prices ranging from $110 to $160 per session.
What are the cancellation and rescheduling rules for appointments?
The business offers a 24-hour cancellation policy where clients can choose a refund or rescheduling. However, late cancellations (less than 24 hours) and no-shows are non-refundable, and individual appointments can only be rescheduled twice before being forfeited.
What specific training methodology does the trainer use?
Pepe Hernandez uses the Least Intrusive, Minimally Aversive (LIMA) framework and the Humane Hierarchy as his methodological foundation. His approach focuses on emotional regulation and building confidence rather than suppressing behaviors through force.
Are there virtual training options available for clients?
The service provides virtual training sessions for owners who want coaching without an in-home visit. These include virtual puppy training, non-reactive training, and reactive training, all conducted remotely to build handler skills.
What group classes are available for dogs?
Group classes are offered for agility training and scent work, providing structured enrichment at a lower per-session price compared to private training. These classes focus on confidence, impulse control, and mental enrichment for high-energy or anxious dogs.
Is there a specific program for reactive dogs?
The business offers a specialized program called Reactive Resilience Therapy™ designed for dogs who bark, lunge, freeze, or shut down around triggers in dense urban environments. This program is built on emotional regulation rather than suppression.
What credentials does the lead trainer have?
The trainer holds a PhD in behavioral neuroscience and is CPDT-KA certified, bringing advanced knowledge of how the nervous system processes fear and learning to every session. This scientific background informs the interventions used to address reactive and fear-based behaviors.
How does the training environment differ from typical facilities?
The business emphasizes training in real-world city environments such as apartment lobbies, elevators, and crowded sidewalks. This ensures that skills learned in training hold up in the actual contexts where dogs struggle daily.
What ethical principles guide the training methods?
The business states that every program is force-free and reward-based, avoiding aversive techniques. The Humane Hierarchy is prioritized to ensure the dog's welfare is central to the training process.
How are packages priced and what are the payment terms?
The business offers a 6-month expiration on packages and includes NYC sales tax and standard card processing fees in the total price. There are no hidden fees, and the pricing is described as transparent and all-inclusive.
What fees apply for appointments outside Manhattan?
The business provides a flat $85 extended area service fee for appointments outside Manhattan, while virtual sessions and group classes at their own locations have no fee. This fee covers the door-to-door trip for in-person consultations.
How can I contact PJH Dog Training?
You can reach PJH Dog Training by phone at (347) 934-4102.
What is the official website of PJH Dog Training?
The official website of PJH Dog Training is pjhdogtraining.com.
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PJH Dog Training is a New York City-based dog training service that offers in-home and neighborhood sessions, concierge training, puppy training, agility classes, scent work, and programs for reactive dogs and separation anxiety. The business emphasizes force-free, reward-based methods and is led by a trainer with a PhD in behavioral neuroscience and CPDT-KA certification. Services are tailored to urban environments, addressing issues such as leash walking, reactivity, apartment manners, and overstimulation. Training programs cover multiple NYC neighborhoods including the Upper East Side, Hell's Kitchen, Chelsea, SoHo, Brooklyn, and Queens.
- Website
- pjhdogtraining.com
- Phone
- (347) 934-4102
- Address
- 2504 Broadway New York, NY, 10025 United States