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Average ratingAverage
3.9/ 5

Based on 8 reviews

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Questions about Pixy

Based on 8 reviews, listing data and website checks · updated yesterday

What is Pixy?

The website says PIXY is a business of FASHION EVERYONE, a sole proprietorship registered in the Maldives with TIN 1014428M, offering floral products, plants, and gifts. It operates eight outlets across Malé and Hulhumalé, providing services like wedding and event management, plant rentals, and gifting. The company claims to be the first AI bouquet designer in the Maldives and sources flowers from Ecuador, Colombia, Holland, and Kenya.

What areas are served and what are the delivery fees?

The business states it delivers to Malé, Hulhumalé, nearby islands, and resorts across the Maldives. Delivery to nearby and faraway local islands can be arranged by speedboat, domestic flight, or seaplane, subject to transport availability. For Malé and Hulhumalé, delivery is free for orders of MVR 500 or more, while orders below MVR 500 incur a MVR 100 fee.

How do I place an order and when is it confirmed?

To place an order, customers choose their flowers or gifts, select extras, and add them to their bag. At checkout, they enter recipient details and preferred delivery or collection arrangements. PIXY checks availability before accepting the request and sending payment instructions, so an order request is not a confirmation until payment instructions are received.

What payment methods are accepted and how is GST handled?

Payment methods accepted include Visa, Mastercard, American Express, and cash. Customers should wait for PIXY to confirm availability and send payment instructions before paying, as receiving an order-request email is not a request for immediate payment. The price shown in the AI Bouquet Designer includes the bouquet's GST, though the bag and checkout show the base amount and GST separately.

Where are the outlets located and what are their hours?

The business operates eight outlets, including the original outlet at M. Sunshine, Ground Floor, Fareedhee Magu, and the Evergreen Main outlet at H. Javaahiru, Ground Floor, Lonuziyaaraiymagu. All outlets share similar operating hours of 09:00–12:00, 14:00–18:00, and 20:00–23:00, with Friday mornings closed (opening at 14:00). Contact numbers vary by location, such as +9603001900 for the original outlet.

What are the guidelines for busy occasions and same-day delivery?

For same-day delivery or time-critical occasions, customers are advised to contact the team before placing an order. During busy occasions like Valentine’s Day, Teachers’ Day, and New Year, requests should be placed at least seven days ahead to discuss availability and ensure smooth arrangements.

What are the delivery restrictions for homes and apartment buildings?

Delivery to houses, flats, and apartment buildings is to the building’s ground-floor entrance only; individual apartments or upper floors are not delivered to. PIXY calls the recipient before delivery so they can be ready to collect at the ground floor, requiring a reachable phone number.

What unique services does PIXY offer?

The website mentions PIXY is the first AI bouquet designer in the Maldives, offering services like wedding and event management, rental of plants, and gifting under one roof. They also provide free expert advice on flower arrangements, especially for wedding event management.

Where do the flowers come from and who makes the arrangements?

Flowers are flown from countries prominent in the floral industry, namely Ecuador, Colombia, Holland, and Kenya. These superior flowers with long vase life are crafted into beautiful arrangements by well-trained florists in their service, ensuring quality and freshness.

How does PIXY ensure flower freshness and availability?

The business states it maintains constant availability of fresh stock throughout the year, stocking flowers in a cold room with sufficient capacity. All flowers are delivered in air-conditioned vans to ensure their freshness and longevity.

What are the specific requirements for hotel and hospital deliveries?

For hotel deliveries, the address, phone number, recipient name, and room number should be provided. For hospitals, customers must check that flowers are permitted and provide the recipient’s ward, room, and a reachable contact, as access to individual rooms may be restricted.

What are the payment processing details and currency?

The website says PIXY is based in the Maldives, with prices in MVR. Online card payments are processed through Bank of Maldives when available for accepted orders, and customers must follow payment instructions sent by PIXY.

How can I contact Pixy?

You can reach Pixy by phone at 9603001900 or by e-mail at info@pixy.mv.

What is the official website of Pixy?

The official website of Pixy is pixy.mv.

How is Pixy rated on Trustburn?

On Trustburn, Pixy has a rating of 3.9 out of 5 based on 8 reviews.

AI-generated from reviews on this page. Verify anything important with the company directly.

Richard Crosley
Reviews 1

I have been using Pixy for quite some time now and I must say that their service is excellent. The website is user-friendly and the customer support is very responsive. I have never had any issues with their products or the delivery. I highly recommend Pixy to everyone!

Duncan Christie
Reviews 1

I've been a loyal customer of this online store for a while now. The quality of their products is consistently good and the prices are reasonable. The website could use some improvement in terms of speed and navigation, but overall, it's a reliable platform for shopping.

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About Pixy

Website
pixy.mv
Address
Fareedhee Magu Male 20256 Maldives