Personalised-cups

Personalised-cups is a direct-from-factory manufacturer of custom-printed reusable plastic cups based in Stockton-on-Tees, north-east England. They produce pint, half-pint, and wine cups for festivals, stadiums, and venues, with orders starting from 50 units. The business operates as a sister brand to Express Cups, both running from the same Tees Valley Plastics facility.

Orders begin with a free visual mockup if you provide your design, followed by artwork sign-off and full payment or an agreed deposit. There is no payment required up front, and lead times start counting from the later of sign-off or payment. Standard orders require 10 working days, while Eco Saver tier takes 25 working days.

Free UK mainland delivery is included for most orders, with a built-in +2 working day buffer on delivery dates to account for bank holidays and courier variance. The fastest turnaround is 48 hours via the Express tier, which is handled by the sister brand expresscups.co.uk on the same production line.

The cups are moulded from food-grade, BPA-free polypropylene and carry UKCA and CE legal-measure marks for licensed bar service. They are engineered to survive over 200 commercial dishwasher cycles and are fully recyclable through a closed-loop system where end-of-life cups are regrinded for new production.

The company was established in 2012 and has been operating as a direct factory route since 2016. They manufacture millions of cups annually for events across the UK, from grassroots teams to major arenas, without using middlemen or importers.

The factory is located at Cowton Way, Stockton-on-Tees, TS16 0RE, and is part of the Tees Valley Plastics group. This local manufacturing setup avoids shipping containers from overseas and eliminates surprise duty bills for customers.

You can reach the team by calling 01642 434212 or 01642 615757. The business also offers multi-site split deliveries for stadium and venue groups, which are priced before order confirmation.

A customer review from Andrew Gourley, posted five months ago, praises the outstanding quality and amazing printing durability. He noted that attendees loved the cups and confirmed he will order again for the next year.

The Pint to Line (Full Colour) option is the bestselling item, priced from £1.04 per cup with a minimum order of 50. Other options include single-colour pint-to-line cups from £0.84 and unbranded stackable champagne flutes.

The in-mould labelling process embeds full-colour artwork directly into the cup wall during moulding. This prevents fading or peeling across 200+ wash cycles and incurs no per-colour upcharge for the customer.

The Eco Saver tier is the cheapest option at 25 working days, while the Standard tier offers 10 working days for events booked at sensible notice. Express orders under 10 working days are reserved for genuine sub-week emergencies.

If an order arrives damaged, customers must inspect it on receipt and report visible damage to both the courier and the business within 48 hours. Risk passes to the buyer once goods are handed to the carrier, as stated in their terms and conditions.

The business helps festivals and stadiums design deposit-return schemes that fund the cup buy and keep branding circulating. They also offer hot drinks cups that are double-walled and lidded for 350ml servings.

You can reach Personalised-cups by phone at 01642 434212 or by e-mail at sales@personalised-cups.co.uk.

The official website of Personalised-cups is personalised-cups.co.uk.