Haydee
Poor service and unclear communication throughout the process.
Questions about pelerinhajj
What is pelerinhajj?
Pelerinhajj is a travel agency specializing in Omra and Hajj pilgrimages since 2018. They organize trips from Paris, Lyon, Marseille, Brussels, and Toulouse, with a physical office at 4 avenue Laplace, Arcueil. The agency has facilitated nearly 3,000 pilgrims annually and offers packages starting at 999€ for Omra in 2026 and 2027.
What are the stated prices for their Omra and Hajj packages?
The agency offers Omra packages starting at 999€ for November 2026 and December 2026, and 1,199€ for January 2027 and Ramadan 2027. Hajj packages are listed at 8,000€ to 12,000€. All prices include round-trip flights, visas, hotels near the Haram, transfers, and French-speaking guides.
Where is the agency located and how does it handle clients outside its main office cities?
The agency operates out of 4 avenue Laplace in Arcueil, accessible via the RER B station Laplace. They do not maintain physical offices in Lyon, Marseille, or Brussels, but handle all bookings remotely via phone or WhatsApp.
What is the step-by-step itinerary for an Omra trip?
A typical Omra journey begins with a flight from France to Médine, followed by a stay near Masjid Nabawi. The itinerary includes guided tours of Médine, a practical course with an Imam, and a departure to La Mecque for the main rituals and a Badal Omra for a loved one.
Which cities serve as departure points for the pilgrimages?
The agency departs from multiple cities including Paris, Lyon, Marseille, Brussels, and Toulouse. Clients from other regions like Nice, Nantes, or Strasbourg can join by traveling to one of these departure airports.
How long has the agency been operating and what are its online engagement metrics?
The agency claims to have 7 years of experience and a 4.9/5 rating on Google based on over 2,000 reviews. They maintain active social media presence on Instagram, Facebook, and TikTok to share travel updates and photos.
What is the current rating split and what do recent reviews indicate?
One Trustburn review from July 2024 gave the agency a 1/5 rating, citing poor service and unclear communication throughout the booking process.
What specific services and features are included in their packages?
The agency states it provides complete services including accommodation, transport, and accompaniment. They emphasize that their packages are designed to make the pilgrimage accessible to more believers by offering affordable options.
How does the agency accommodate pilgrims from different geographic locations?
The agency highlights its ability to organize departures from various French cities and Brussels, allowing flexibility for pilgrims living in different regions.
What additional features or updates do they provide to pilgrims during the journey?
The agency mentions that their Omra packages are approved and they share real-time updates of departures via photos and videos on their social media channels.
What are the office opening hours for the agency?
The agency operates on a schedule where the office is open Monday through Saturday, with specific hours, and is closed on Sundays.
What special rituals or services are available for pilgrims?
The agency offers a Badal Omra service, which allows pilgrims to perform the ritual on behalf of a loved one while enjoying the holy sites.
How does the agency ensure religious compliance and guidance during the pilgrimage?
The agency provides guidance on the Ihram state at the Miqât and ensures step-by-step accompaniment by guides and Imams throughout the Omra process.
How can I contact pelerinhajj?
You can reach pelerinhajj by phone at 981108615.
What is the official website of pelerinhajj?
The official website of pelerinhajj is pelerinhajj.com.
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"Omra pour tous" est une initiative louable qui vise à rendre le pèlerinage Hajj accessible à un plus grand nombre de croyants musulmans. Cette démarche est rendue possible grâce à des agences Omra qui mettent en place des packages abordables, permettant ainsi à un plus grand nombre de fidèles de réaliser ce voyage sacré. Le pèlerinage Hajj est l'un des cinq piliers de l'islam et constitue un devoir religieux pour chaque musulman capable physiquement et financièrement de le faire. Cependant, les coûts et les défis logistiques peuvent parfois rendre cette obligation difficile à accomplir. Les agences Omra offrent des services complets, y compris l'hébergement, le transport, et l'accompagnement spirituel, facilitant ainsi la réalisation du Hajj pour de nombreux fidèles. Cela contribue à promouvoir une expérience religieuse plus accessible et enrichissante pour tous les musulmans.
- Website
- pelerinhajj.com
- Phone
- 981108615
- Categories
- Leisure, travel & tourism