I do not recommend the courier company, drivers can not even reverse to unload the goods at the address indicated. Goods unloaded on the road. The customer should continue to worry, no matter that the goods weigh more than 500 kg. I do not recommend .
What reviewers say about PEKAES
What are the most common complaints about PEKAES?
Based on the reviews, the most common complaints involve poor courier behaviour such as refusing to enter the delivery address, leaving parcels on the road or outside the door without prior notice, repeated failed delivery attempts, and unresponsive or unhelpful customer service and hotline.
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No payment and no feedback when the payment is made. For over a week I am asking for information and unfortunately no response. Sending messages from one to the other and no specific information regarding the payment. It is a pity because cooperation with forwarders is at a high level.
It is impossible to find a worse transport, delays, lies that there was an attempt to contact. In addition, customer service is even worse, they disconnect the phone without answering the question. What a shame. I dislike everyone
Contacted PEKAES because of missing shipment. Person on the phone was very friendly and helpful. Messaged information of interest to mobile. Perfect!
Tragedy. A light parcel without the service of bringing for which I paid 49 zlotys. The courier calls 5 minutes before delivery, I'm at work and even behind the gate, I don't want to leave it. I do not recommend it, the competition is 100 years ahead of them.
Hopeless. It's not that when a courier goes, his whole life freezes up and waits in suspense. No information that he is on the way or that anyone is home. Thread. I am here and now, please take it. He left 11 packs of heavy panels under my cage and that's it. CALLS to inform you when, how much will be charged. Tragedy.
The first time the driver stated that he would not enter and drove away, the next day another arrived who, after one attempt, said that nothing could be done because it was wet and stuck, so the goods landed in the middle of the entrance. We called there and when we said what we thought, the driver replied that he should come in, but we told him to leave it there. Normal laughter in the room
The courier arrived in 5 times after many interventions on the hotline on which I also remained without a call back, which I was waiting for. Information on the tracking of the package that delivery was impossible and More
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