Pearson Hyundai

4 · 492 reviews
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Chris Harmon
Reviews 1
2020-10-25 13:38

Excellent sales experience... we only were looking...

Excellent sales experience... we only were looking for a used car with a very specific price range and Monier ("guy from Jerusalem" he said) found us only one option but it was a great option - lovely one-owner low mileage Toyota trade-in. Price was not exactly what we wanted but the sales manager g...

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Rachael Leonard
Reviews 1
2020-10-24 13:15

From start to finish, my experience at Pearson Hyu...

From start to finish, my experience at Pearson Hyundai was excellent. Lori Kidd not only picked up her phone on a Sunday when she was off, but she worked around my busy schedule to set up an appointment while my previous car was having a state inspection performed. She also set me up with an excell...

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Alma Hassell
Reviews 1
2020-10-22 06:35

I had a wonderful experience with my salesperson, ...

I had a wonderful experience with my salesperson, Derek. He was patient and kind and willing to do whatever it took to make me happy of course within reason. Usually the problem is not with the salesperson but the people who are in the financial office. My experience with Sheryl was wonderful and au...

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lill crew
Reviews 1
2020-10-22 01:34

I'm so excited. The other day my husband brought h...

I'm so excited. The other day my husband brought home a car for me to try from Pence Hyundai off Midlothian. It was a 2018 bluish green Tucson. Ive only always had super used cars that were always ready to break down. My latest van kept getting worse and it was finally enough of the super used, old...

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Kimberly Thies
Reviews 1
2020-10-22 00:44

Shady sales people who push you into options you m...

Shady sales people who push you into options you may not want or need; promises of support and ongoing service - once you purchase and you're off the lot you become an annoyance rather than a customer. My Sonata has been in 3 times now in the year since I bought it new; no courtesy rides given (was ...

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Jeremy Borowicz
Reviews 1
2020-10-21 03:54

I f I could provide less than a star I would have ...

I f I could provide less than a star I would have done that to show my aggravation with not only this INDEPENDENT Hyundai sales and service center but the Hyundai organization in it's entirety. They are nice guys, the CON ARTIST always is smart and friendly, like the Venus fly trap they lure you in ...

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C H
Reviews 1
2020-10-20 20:27

Pearson Hyuandai is AWESOME! I had the pleasure of...

Pearson Hyuandai is AWESOME! I had the pleasure of dealing with John Judy. John and the team here are awesome. No pressure at all, no worries at all. I highly recommend Pearson Hyuandai... stop by to see John and the Great team. You won t regret your decision.

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Taylor Delagrange
Reviews 1
2020-10-20 11:08

Have been dealing with Pearson Hyundai for years a...

Have been dealing with Pearson Hyundai for years and have never left being disappointed. First class service. If you are in the market for a great deal and dealership that lives up to their word I would recommend Pearson Hyundai.

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Steve Waddell
Reviews 1
2020-10-20 10:36

I brought my sonata in to have a front end alignme...

I brought my sonata in to have a front end alignment, still a little off but atleast its not pulling anymore. Came back a different day to purchase blue link and Kevin took his time to make sure I got what I wanted. If you're looking to get a beautiful Hyundai, I'd get one from here and stick to thi...

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The Lawn Boy
Reviews 1
2020-10-19 01:23

I highly recommend Pearson Hyundai to anyone looki...

I highly recommend Pearson Hyundai to anyone looking for a seamless car-buying experience. We have bought several of our work trucks from them, and Dave and Miles McQuaig have truly made it an enjoyable experience each and every time. They even went out of their way to find custom trucks that made o...

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Tralyn Moten
Reviews 1
2020-10-18 03:26

My check engine light has been on for two weeks on...

My check engine light has been on for two weeks on my 2017 Elantra. I called and made an appointment this past Monday for today the 26th. When I arrived, I was told that I did not make an appointment and it was not in the system. I stated that my check engine light had been on and that I could barel...

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Trevor J. Collazo
Reviews 1
2020-10-18 02:42

Unfortunately terrible. Bought a used van there in...

Unfortunately terrible. Bought a used van there in March. It is now the end of June and they have still not fixed everything on the "We Owe" contract.

It took 4 visits to get a screw cap fixed. The service manager even took a picture of the problem on the 2nd visit and still the wrong part was or...

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Tina Tompkins
Reviews 1
2020-10-15 19:59

Well I made an appointment for faster service but ...

Well I made an appointment for faster service but asked an employee in the service department how much would it be if I got service done to my A/C... He misunderstood my question and did the service and it was a question not a demand. This being said take your time and listen to the customer because...

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Doris Birdsong
Reviews 1
2020-10-15 18:51

So happy with this place! I felt comfortable, but...

So happy with this place! I felt comfortable, but not pressured. After a ride on the Powhite and their extended warranty, I knew the Tuscon was right for me! I drive 25,000 miles a year for sales and like the roof rack for weekend kayaking! Highly recommend John Judy, Kyle Sharpless and Kenneth Hi...

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Marshelle Cooke
Reviews 1
2020-10-13 14:03

Just brought a new Santa Fe I was upside down in m...

Just brought a new Santa Fe I was upside down in my Lexus... they open their doors to me and gave me a good deal and for my car ..
they also gave me a customer loyalty treatment since this is my 4 car with them ... George best the sale person and all the managers was very pleasant and professional...

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Nikki Chrimes
Reviews 1
2020-10-13 01:31

My experience was very good. I will definitely re...

My experience was very good. I will definitely refer people to Pearson Hyundai. I went in thinking that they would not be able to help me. I walked out with 2015 Hyundai Accent. I highly recommend Pearson Hyundai and Delano Lipscombe who worked hard to get me into a vehicle. THANK YOU VERY MUC...

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Brandize Braxton
Reviews 1
2020-10-12 09:05

I purchased my new Hyundai Veloster from Pearson...

I purchased my new Hyundai Veloster from Pearson Hyundai on Midlothian trnpk & received outstanding customer service from Del Lipscomb. I came in looking for a car but was not sure exactly what type of car I wanted, after Del showed me the car & I took it for a test drive I was sold. I want to ...

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Carole Forkey
Reviews 1
2020-10-09 00:17

The one star, is for their well stocked inventory....

The one star, is for their well stocked inventory. After that, my experience with the internet sales persons bad communication skills and the (add ons) women trying about fifteen attempts to sell me paint sealant, and last but not least, the sales manager telling me he would have someone call me bac...

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Jaye Webb
Reviews 1
2020-10-08 06:36

My sister and I just bought a preowned Elantra fro...

My sister and I just bought a preowned Elantra from Pearson Hyundai on Midlothian Tnpk. From a friendly and helpful young salesman, named Kyle Sharples, to his also-friendly, also-helpful manager, Ron (sorry, Ron, forgot your last name!) it was the easiest car-buying experience I have ever had. My s...

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Linda Trumbo
Reviews 1
2020-10-06 22:28

Service department did not call as they said they ...

Service department did not call as they said they would when parts arrived. Multiple calls over a period of 6 weeks to try to get mirrors installed - lots of transfers and disconnects. We will not be doing business with this particular dealership again.

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Heavenly Bramble
Reviews 1
2020-10-06 20:34

I've been a customer with Pearson for 5 years and ...

I've been a customer with Pearson for 5 years and these past 2 months I've had the worst experience with the service department. My drivers door handle broke and I took it to them to get it fixed because it's under warranty. They said they didn't have the part there but it should be here within a we...

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Paige Bishop
Reviews 1
2020-10-06 01:35

Having taken time to research the pre-owned SUV th...

Having taken time to research the pre-owned SUV that I wanted, I visited numerous dealerships that had a year/make/model available. There wasn't one dealership that came close to providing the respect and attention to detail than that of Pearson Hyundai. It is not often that a sales representative a...

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Vijay Nagarajan
Reviews 1
2020-10-05 17:46

Iam an hyundai customer since 2012. Never had any ...

Iam an hyundai customer since 2012. Never had any issue with my service till end of 2015 after that i always have one or the other issue with the service which is done in this dealership and they never call back if there is any followup and i had worst experience with the service. my car still is no...

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Angel Sanchez
Reviews 1
2020-10-05 00:23

On 01, 2019 I took my Hyundai sonata in to be Che...

On 01, 2019 I took my Hyundai sonata in to be Checked. It turned out that my manifold needed to be worked on. That was the 1st time I have taken my vehicle to be worked on. I was very amaze and pleased to see how well organize these guys are and the friendly serviced I received when I arrive. I was...

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penny jessup
Reviews 1
2020-10-03 02:37

Had the pleasure once again of working with Mike S...

Had the pleasure once again of working with Mike Spease as my salesman. I'd been working with another dealership for over 1 week but since my family has always purchased our cars from Mike, I stopped by and as always his level of customer service and working to "get the deal done" to my expectation...

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Allison Bowman
Reviews 1
2020-10-02 12:26

I don t want to comment on the service. They ve be...

I don t want to comment on the service. They ve been good about resolving my issues. My issue is that they overwork their employees. The technicians are expected to work from 7:30-5:30 M-F and every 3rd Saturday without a day off (6 days a week every 3rd week). This labor is hard on a person s body...

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Lori Davis
Reviews 1
2020-10-01 19:44

I bought my 2014 Santa Fe Sport a little over a ye...

I bought my 2014 Santa Fe Sport a little over a year ago and have been nothing but satisfied with the sales process then and the service I have received since. I thank the service department for being able to fit me in quickly even though they are extremely busy. Will definitely recommend them to ...

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Dorothy Cooper
Reviews 1
2020-10-01 01:48

My experience at Pearson Hyundai was very relaxing...

My experience at Pearson Hyundai was very relaxing/pleasant. Although it was business it had a personal touch. Lori with her lotion added more to the deal. George was great with the paper work. He made it easy for me to drive away in my first new Sonata that had what I wanted and more. I couldn't b...

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Armenta Delaney
Reviews 1
2020-09-24 10:51

I recently visited Pearson Hyundai and was again p...

I recently visited Pearson Hyundai and was again pleased with the service I received from Justin Avirom, a Sales Associate, that I always deal with. Justin is very knowledgeable with the vehicles, prices and incentives that Hyundai has to offer. My husband and I have always been satisfied with our s...

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Z'lia Hall
Reviews 1
2020-09-24 10:13

Flawless experience for the most part. The initial...

Flawless experience for the most part. The initial salesman that I had was dismissive and the other was ill-informed of the buying process with my specific bank but that's not his fault. Overall though I am very pleased with this dealership and the lady who helped with the blond hair was AWESOME!

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deborah gibrall
Reviews 1
2020-09-21 05:02

I ALWAYS HAVE AMAZING SERVICE AT PEARSON HYUNDAI F...

I ALWAYS HAVE AMAZING SERVICE AT PEARSON HYUNDAI FROM THE SERVICE DEPARTMENT TO THE SALES STAFF. EVEN WHEN I'M NOT ON THE SOUTHSIDE OF RICHMOND I STOPPED IN THE PEARSON KIA TO HAVE SOMETHING CHECKED ON MY HYUNDAI AND THEY TOOK ME RIGHT IN AND TOOK CARE OF IT. YOU CAN'T BEAT PEARSON DEALERSHIP. THA...

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Dormeta Moore
Reviews 1
2020-09-20 02:15

Not a good one today! I was quoted the wrong price...

Not a good one today! I was quoted the wrong price for repair which was upsetting with the difference in the amount she gave me originally then had lights replace in the trunk of my car panel was not replace wires were exposed and this guy had lost the screw and didn't say anything I would like my t...

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Gorillas & Guns
Reviews 1
2020-09-19 05:25

Well we paid cash for a brand new 2016 veloster tu...

Well we paid cash for a brand new 2016 veloster turbo r spec, and now we keep getting the run around on the warranty service for the janky radio that's in this thing, you would think they would want to take care of their customers but that doesn't seem to be a priority. It's been 2 months that we've...

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R S
Reviews 1
2020-09-17 08:14

Couldn't reach a salesperson to buy a car! Called ...

Couldn't reach a salesperson to buy a car! Called four times, got voicemail twice, got disconnected once, and one time the salesman picked up with "hello?"... no introduction no nothing. When I asked if this was new car sales, I got hung up on. Haha they clearly don't want my business, I'll buy my g...

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BonAir MedSpa
Reviews 1
2020-09-14 15:26

Worst experience ever trying to buy a brand new ca...

Worst experience ever trying to buy a brand new car!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! The sales people know nothing!!!!! Very unprofessional!!!!!! Any questions I asked the response " I don't know"? You don't know cost of vehicles, warranty info, financing info???????? NEVER WILL BE BACK!!!

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Edwin Figueroa
Reviews 1
2020-09-12 09:39

Had engine trouble & luckily I was still under war...

Had engine trouble & luckily I was still under warranty. My serviceman Nick was able to process the paperwork & also provide us with a 10 day car rental while the car was being serviced. He would follow up with me the progress of the vehicle and within 9 days we had our car back w/new engine. Car ru...

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K.P. Mayo
Reviews 1
2020-09-11 23:41

We visited Pearson Hyundai looking for a car for o...

We visited Pearson Hyundai looking for a car for our daughter. Met Justin Aviron who did an outstanding job. He was courteous and didn t using any pressure sale tactics to force us into a car. We knew what we were looking and he helped us and did an awesome job in explaining the vehicle s feature...

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Margaret Raskind
Reviews 1
2020-09-04 20:34

Just bought our 2nd Hyundai Elantra from Pearson. ...

Just bought our 2nd Hyundai Elantra from Pearson. Both experiences were great and we walked away with the vehicles and deals that we wanted. Marty Parece was the salesman for our most recent car. He was very professional and an excellent listener. As someone who hates going thru the process, he made...

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Quan Chi
Reviews 1
2020-09-04 05:43

Scammers. $300 for a scan that was already complet...

Scammers. $300 for a scan that was already completed twice by other companies. i told them i didnt want it but to check specifics i already had. Their scanners said the same thing i already had. Still charged me and only had my vehicle for half an hour. Stay away.

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amber crombie
Reviews 1
2020-09-02 16:23

Purchased a used vehicle on 11/09/2019. Some minor...

Purchased a used vehicle on 11/09/2019. Some minor cosmetic repairs were requested and vehicle was left with dealer. There were several chips on the vehicle windshield, which I requested be repaired before purchase. The dealer charged me a fee of $50 to fix these chips, as they said they were alread...

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Big Mama
Reviews 1
2020-09-01 16:42

Munir Salman a sales associate here surpassed all ...

Munir Salman a sales associate here surpassed all expectations with my recent purchase of a vehicle here. He had such a positive, uplifting attitude the entire time. He was not only patient but educated on vehicles and the company, also friendly, and made such a good impression on me I will continue...

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