Questions about PatronWorks
What is PatronWorks?
PatronWorks is a restaurant point-of-sale software platform designed for independent restaurants and small groups, including coffee shops, quick-service, pizza, full-service, bars, and dessert businesses. It combines POS, online ordering, loyalty, gift cards, inventory, and customer marketing tools into a single system. The platform runs on existing Windows registers, tablets, and printers and is offered on a month-to-month basis with a 14-day free trial.
What are the pricing plans and costs?
The Standard plan costs $39.99 per location per month and includes two terminal licenses, an intelligent chat bot, receipt-printing agent, and shift gate with PIN crew login. The Growth plan is $59.99 per location per month and adds inventory, suppliers, procurement, timecards, payroll runs, and beacon tap-in offers. Additional back-office tools and mobile apps are available in the Growth tier, while payment processing and optional online-ordering charges are separate.
How can I start using the software?
A 14-day free trial is available with no credit card required, and the software operates on a month-to-month basis with no contracts. Users can start for free by selecting a setup, knowing the cost, and exploring the live demo before committing to a subscription.
What specific features does the software offer?
The platform includes features like a big tappable menu, open checks, split payments, cash drawer math, Z-reports, and a sales dashboard. It also offers shift gate, PIN crew login, time clock, kitchen display tickets, and inventory to procurement to payroll integration.
How does PatronWorks simplify restaurant operations?
The system allows restaurants to keep ownership of their customer data and provides one login, one customer profile, one dashboard, and one bill instead of five separate subscriptions. It replaces POS, loyalty apps, gift card providers, online ordering platforms, and email marketing tools with a unified platform.
What hardware compatibility does PatronWorks support?
The software runs on existing Windows registers, tablets, and printers that restaurants already own, and it keeps selling when the internet drops. It installs a tiny agent that auto-senses whether the printer is thermal or inkjet and formats receipts to match in about two seconds.
How can I get a demo or more information?
PatronWorks offers a 15-minute demo call where users can explore a real order or counter task, check menu and hardware compatibility, and get clear software pricing. Users can also start a 14-day trial or request a café setup tips email to learn more about the product.
What back-office tools are included in the Growth plan?
The platform integrates suppliers, stock counts, purchase orders, goods receipts, AP invoices, timecards, and payroll runs into a single workflow. It also includes role-based permissions, reporting, and delivery mobile app capabilities for managing operations.
How does the time clock and staff management feature work?
The software provides a shift gate and time clock where managers open shifts, crew clock in, and sign in with just a name and PIN. Breaks are tracked to the minute to ensure payroll gets clean numbers, and the system supports beacon tap-in offers and referral growth.
How does the kitchen display system function?
The kitchen display system allows tickets to flow straight to the kitchen with warn and late thresholds that can be set by the user. This eliminates lost paper chits and ensures orders are processed efficiently during busy times.
How does the receipt printing feature work?
PatronWorks provides a receipt-printing agent that installs in one double-click and senses whether the printer is thermal or inkjet. It formats every receipt to match the printer type, ensuring sale-to-paper conversion in about two seconds.
How can I contact PatronWorks?
You can reach PatronWorks by phone at 8478502577.
What is the official website of PatronWorks?
The official website of PatronWorks is patronworks.com.
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PatronWorks has no reviews on Trustburn yet. Anyone who has used it can write the first review on its Trustburn page.
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PatronWorks provides restaurant point-of-sale software designed for independent restaurants and small groups, including coffee shops, quick-service, pizza and takeaway, full-service, bars, and dessert and boba businesses. The platform combines POS, online ordering, loyalty, gift cards, inventory, and customer marketing tools into a single system. It is offered on a month-to-month basis with a 14-day free trial, runs on existing Windows registers, tablets, and printers, and is positioned as a replacement for multiple separate subscriptions such as POS, loyalty, gift cards, online ordering, and email marketing. The product also allows restaurants to keep ownership of their customer data and does not charge commissions on online orders.
- Website
- patronworks.com
- Phone
- 8478502577
- Categories
- Computer software