The customer service at Partsco Air Conditioning Supply CO INC is average. They were not very helpful in answering my questions and seemed to be in a rush to move on to the next customer. I wasn't impressed with their knowledge of the products either. Overall, an average experience.
Questions about Partsco Air Conditioning Supply CO INC
What is Partsco Air Conditioning Supply CO INC?
Partsco Air Conditioning Supply CO INC is a local HVAC and appliance parts supplier that has been in business since 1990, offering motors, fan blades, circuit boards, and installation supplies to customers in Houston, West Houston, Sugar Land, Katy, Richmond, Rosenberg, and surrounding Texas areas.
Where are they located and what products do they stock?
The business operates a well-stocked store located at 1910 South Highway 6 in Houston, TX, and provides one-stop service for hard-to-find parts, competitive pricing, and knowledgeable assistance from their professional staff.
How can I contact them and what are their store hours?
Customers can call 281-497-6660 for free advice or visit the store during weekday hours from 8 am to 6 pm, with Saturday hours from 8 am to 3 pm, and special Sunday hours in July and August from 8 am to 1 pm.
How long have they been in business and what is their experience level?
The company claims to have 44 years of industry experience and 32 years serving the Houston area, positioning itself as a customer-focused business with honest, patient, and professional staff ready to help find the right part.
What emergency services do they offer and which brands do they carry?
They offer an on-call emergency service for an additional $100.00 fee, and their website lists brands such as Yellow Jacket, Packard Malco Tools, Lau, and White Rodgers among the items they carry.
What core values and service goals do they claim to uphold?
The business states that they strive to be helpful, experienced, customer-oriented, patient, honest, and professional, aiming to provide convenient store hours and a wide selection of heating and air-conditioning parts.
How do they describe their market reach and pricing strategy?
The website mentions that they have been serving the Houston area for 36 years and carry a wide range of options with unbeatable prices, though one reviewer felt the staff was not very helpful in answering questions.
What additional contact methods and names are available for support?
They provide a fax number at 281-497-7060 and list contact names such as George, Arthur, Leslie, or Donna, allowing customers to reach out for assistance with their HVAC needs.
What historical milestones and product quality claims are mentioned?
The business highlights that they have been in the HVAC supply industry since 1990 and have 47 years of experience, with some reviewers noting that the quality of their products is unmatched and excellent.
What specific product categories and long-term satisfaction stories are shared?
The company offers a wide selection of HVAC tools and installation supplies, and some reviewers have used their supplies for years without disappointment, citing top-notch quality and excellent service.
What seasonal hours and shipping experiences are highlighted by the business and customers?
The business states that they are open from 8 am to 1 pm on Sundays in July and August, and some reviewers have praised the fast shipping and timely delivery of their air conditioning supplies.
What is the official website of Partsco Air Conditioning Supply CO INC?
The official website of Partsco Air Conditioning Supply CO INC is partscoac.com.
How is Partsco Air Conditioning Supply CO INC rated on Trustburn?
On Trustburn, Partsco Air Conditioning Supply CO INC has a rating of 4.1 out of 5 based on 9 reviews.
Is Partsco Air Conditioning Supply CO INC on social media?
Partsco Air Conditioning Supply CO INC has official profiles on Facebook.
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I recently ordered some air conditioning supplies online and had a great experience with the company. The products arrived in a timely manner and were exactly as described on the website. The customer service team was responsive and helpful throughout the process. I would definitely order from them again.
I recently purchased some air conditioning supplies from Partsco Air Conditioning Supply CO INC and I couldn't be happier. The quality of the products exceeded my expectations, and the customer service was exceptional. I would highly recommend them to anyone in need of AC supplies.
I recently purchased some air conditioning supplies from partscoac.com. I was impressed with the quality of the products and the fast shipping. The prices were competitive as well. I would definitely recommend partscoac.com to others.
Partsco Air Conditioning Supply CO INC has been my go-to for all my AC needs. The quality of their products is unmatched, and their prices are very affordable. The customer service team is knowledgeable and always ready to assist. Highly recommend!
Having an air conditioner is a blessing during summer ☀️, and I'm glad I found Partsco Air Conditioning Supply CO INC. Their products are top-notch and the customer service is excellent. The support team was friendly and helped me choose the right product for my needs. I am a satisfied customer. 👍
👏 I am so impressed with the products and service from Partsco Air Conditioning Supply CO INC. They have a wide range of options to choose from, and their prices are unbeatable. The customer support team was quick to respond to my inquiries and provided helpful solutions. Definitely worth 5 stars!
The customer service at Partsco Air Conditioning Supply CO INC is top-notch. They were very friendly and knowledgeable, answering all of my questions with patience. The quality of their products is excellent and they have a wide selection available. I highly recommend them!
The products from Partsco Air Conditioning Supply CO INC are excellent. I have been using their supplies for years, and they never disappoint. Their customer service is also top-notch. I highly recommend them to anyone in need of air conditioning supplies.
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- Website
- partscoac.com
- Phone
- 2814976660
- Address
- 1910 Highway 6 S
- Categories
- Construction