Questions about Palmetto Car Service
What is Palmetto Car Service?
Palmetto Car Service is a transportation company operating in the Savannah and Hilton Head area of South Carolina and Georgia, offering airport transportation, corporate travel, chauffeur service, group transportation, limo service, prescheduled taxi, and special event transportation including weddings and sporting events.
How long has Palmetto Car Service been operating?
The company has been in the transportation business since 1986 and emerged in 2019 as a mid-grade transportation provider with a mission to deliver impeccable car service and comfort to its clients.
How do I find out the fare and book a ride?
To get started, customers can fill out the pick-up and drop-off information on the reservation form to determine their fare, which will pop up, though they are under no obligation to complete the reservation.
What happens if I am late for my scheduled pick-up?
Palmetto Car Service offers a 4-minute grace period if a passenger is late for their private service, but charges $25 for every 15 minutes the driver waits after that grace period expires.
What safety measures does Palmetto Car Service implement?
The company employs a strict screening process for its drivers and maintains its fleet to the highest industry standards to guarantee reliability and peace of mind for every passenger.
How does the booking and payment process work?
Fares vary from city to city, and reservations must be paid in advance online using a major credit card; drivers do not accept payment at the airport or hotel.
Which specific areas and airports does Palmetto Car Service serve?
Palmetto Car Service serves locations including Hilton Head Airport, Savannah Airport, Bluffton, Okatie, Port Royal, Ridgeland, Hardeeville, Beaufort, and surrounding areas such as Tybee Island and Fripp Island.
What types of vehicles are available in the Palmetto Car Service fleet?
The fleet includes black SUVs, luxury limo SUVs, private sedans, suburban cars, and 14-passenger vans designed to accommodate groups of all sizes.
What is the cancellation and refund policy?
Prepaid reservations cancelled more than 7 Days prior to the scheduled pick-up time will be refunded, while cancellations made less than 7 Days prior are not refundable.
When should I book my airport transportation?
The company recommends booking airport pick-ups to arrive at least 2–3 hours before the flight to allow time for check-in, security, and unexpected traffic delays.
What are some of the company's stated achievements and history?
Palmetto Car Service states it has completed over 1,000 rides and boasts a history of providing luxurious transportation from its humble origins in 1986.
What specific services are highlighted for corporate and special events?
Palmetto Car Service offers Sprinter van rentals perfect for group transportation, airport transfers, and special events, alongside corporate travel and special event transportation services.
What is the core promise regarding punctuality and service quality?
The company provides chauffeur services that offer a luxurious and stress-free transportation experience, ensuring punctuality and timeliness for every journey.
How can I contact Palmetto Car Service?
You can reach Palmetto Car Service by phone at 843-981-1111.
What is the official website of Palmetto Car Service?
The official website of Palmetto Car Service is palmettocarservice.com.
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Palmetto Car Service is a transportation company operating in the Savannah and Hilton Head area of South Carolina and Georgia. The company offers airport transportation, corporate travel, chauffeur service, group transportation, limo service, prescheduled taxi, and special event transportation, including weddings and sporting events. Its fleet includes black SUVs, luxury limo SUVs, private sedans, suburban cars, and 14-passenger vans. Services cover routes between Savannah Airport, Hilton Head Airport, and surrounding locations such as Bluffton, Beaufort, Okatie, Port Royal, Ridgeland, Hardeeville, and Tybee Island. The company has been in the transportation business since 1986 and re-emerged in 2019 as a private car and limo service provider.
- Website
- palmettocarservice.com
- Phone
- 843-981-1111
- Business hours
- Mo,Tu,We,Th,Fr,Sa,Su 00:00-23:59
- Categories
- Transportation/trucking/railroad